Decameron Cartagena - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
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Decameron Cartagena - All Inclusive

Health Protected
Cra. 1a #10-10, Cartagena de Indias, Provincia de, Bocagrande, Cartagena, Bolivar 130001, Colombia
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With a stay at Decameron Cartagena All Inclusive in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 3-minute drive from Clock Tower. This all-inclusive property is 1.4 mi (2.3 km) from Cartagena de Indias Convention Center and 1.6 mi (2.6 km) from Walls of Cartagena.Show More
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hotel overview picture
3.2/5Cleanliness: 3.2
All 64 Reviews
Amenities
Outdoor Swimming PoolBarNightclubRestaurantMeeting RoomCurrency ExchangeLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Rafael Núñez International Airport
(7.7 km)
Landmarks: Cine Colombia
(380m)
Landmarks: Navas Park
(470m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Standard Room
4

Standard Room

1 Double bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Room Details
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Guest Reviews(64)

3.2/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3.2
  • Location3.2
  • Service3.2
Guest User
May 13, 2024
Instalaciones viejas. Mucho desorden a la hora de realizar el chek in. Falta más servicio al cliente. Ya no es un hotel 5 extrellas. Un plato le salió con cloro a mi esposa. Ascensor muy lentos. Nunca más volvería a esta cadena. Después de pandemia los dañaron
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Guest User
May 10, 2024
Una atención espectacular, desde la recepción hasta el comedor Las meseras y los meseros muy atentos Excelentes habitaciones y muy buena limpieza El personal muy comprometido con su trabajo Tuvimos la oportunidad de conversar con la gerente
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Guest User
May 3, 2024
The remodeled rooms are comfortable, the quality of the staff is friendly and helpful, the food is delicious, the beach is very close and there is tent service, the drinks available are super, the pool and atmosphere is good.
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Guest User
May 1, 2024
Although the hotel had good things like the view of the sea and the historic center, the room with a balcony, clean, the breakfast was very good. The all-inclusive service really downgrades this hotel because the lunch and dinner leave a lot to be desired not only in their dishes but in the way they treat the guests, the value one pays is not cheap enough for Are customers treated as if it were a soup kitchen, drinks in paper cups? Is seriously? And with restrictions, they don't give you cold soda in a bottle but rather in a glass and with a lot of ice, which makes your drink fill with water. It includes dinner in a beautiful and luxurious restaurant in the historic center, but as soon as you arrive at the restaurant you have the feeling that you are a second-class customer because they immediately show you the menu for hotel guests. The feeling of having stayed in this hotel was not pleasant because of the price because I knew it was a 3-star hotel but regardless of this, the service should be friendly and people should not feel like second-class citizens. I didn't like it, I wouldn't go back.
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Guest User
May 1, 2024
One knows that a 3-star hotel is not going to have all the services but they must make an effort to provide the best possible service in their range. This was not the case with this hotel. The service offered air conditioning in the room and it never worked in a city as hot as Cartagena that the air did not work was a real torture. I notified the staff and they went to check but they didn't fix it the days I was there the whole time the hot room was terrible. When we checked out they offered us to store our luggage until the flight time and the bellman got upset and aggressively told us that we were in a good hotel and that we should not tell him that for asking that the suitcases be well taken care of and not to nothing was going to happen. A good hotel that never had air conditioning and because it is all-inclusive, they treat you as if they were giving you food. Too bad I will never return, although I know that since it is a large chain, these types of complaints do not matter to them because more and more people will continue to arrive who tolerate this type of situation because they mistakenly believe that is what they have to put up with for coming to an all-inclusive.
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Guest User
May 1, 2024
Bad service, no hot water in the shower, old and neglected facilities, the bar and its drinks very diluted, for the main meals you have to wait a long time and eat quickly. The complaints are not attended to. I do not recommend at all.
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Guest User
April 30, 2024
Everything was very good in terms of the attention and service provided by the people, it is excellent, all the staff is excellent in treatment and kindness; but there are many limitations on the beach facilities, for example, getting up early to have access to a beach umbrella, there is no supply of drinks near the beach, the same goes for dinner restaurants, you have to make reservations, but at At 7:30 am there are no more spaces, so you supposedly go to a resort, but not to rest but to continue doing the same thing: lines, reservations, competition for food and facilities. The other hotels like Barú, Santamarta, Panaca, Isleño, Mar Azul, etc., are much better than the one in Cartagena.
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Guest User
May 1, 2024
This hotel needs a lecture on "all-inclusive" plans. Where of course, what should be left over is food. My partner and I had to go for a snack at 5 pm in the nearest square because the hotel snacks are from 12 pm to 4:45 pm, absurd to start a snack at 12 noon.
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Guest User
April 29, 2024
I highlight the hotel's staff, all very friendly and helpful in collaborating, the rooms are also very nice. However, I think that the facilities need a lot of improvement... we went with my grandmother in a wheelchair and the spaces are not adapted for people with disabilities, you have to get to all the places by going up and down stairs and there are not even a ramp or elevator for the common areas, there is only an elevator for the rooms. It is true that it is an old hotel but they could put more into the structure so that it doesn't feel so dated.
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–17:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.2/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 255
With a stay at Decameron Cartagena All Inclusive in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 3-minute drive from Clock Tower. This all-inclusive property is 1.4 mi (2.3 km) from Cartagena de Indias Convention Center and 1.6 mi (2.6 km) from Walls of Cartagena.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this property include complimentary wireless internet access, shopping on site, and tour/ticket assistance.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Palenque, one of the property's 4 restaurants. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and laundry facilities.

Make yourself at home in one of the 280 air-conditioned rooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportRafael Núñez International Airport
Distance to Airport7.67KM
Hotel Star Rating3