Hotels Near Old Library Park in Cary

When I got there, the front desk attendant told me that the room that I booked they didn’t have those types of rooms in their hotel. So I had to take two double twin bed rooms. Which was fine. Breakfast not great, only muffins, yogurts, and cheese & egg biscuits. They were short staffed so housingkeeping was not great. When I went both I found beer bottles and dirty towels behind things. When I checked out I told them that all that that we help tidy up things. Hotel was ok. Beds was comfortable. Great customer service and hope they find help soon.

We stayed here for three nights this past weekend. I received an email that I could check in online, so I did. As I confirmed the check-in, a notice showed up at the bottom stating there would be no housekeeping during our stay. For the prices we paid, this is unacceptable. We own several hotels as a side business and struggle with workers being hired like anyone else, but the rooms get cleaned. Covid is no longer an excuse. This is not an extended stay style property, and guests expect daily housekeeping. We did request it once to see, and nothing happened. The hot breakfast items were cold and unappetizing. I ate there the first day and didn't bother the next two mornings because it was so bad. The front desk team is not very friendly, and two of them could barely be bothered to get up from their seat to help us when we requested more towels. One said that we could have had housekeeping service if we requested it, but we tried that and we didn't receive it. The room overall was clean when we checked in, but there were certain areas that did not receive updates, such as the bathroom. Our tub faucet and handle were very worn and old; our shower pressure was quite good. The toilet flushed twice every time you flushed it. We had also reserved our room a year in advance due to college graduation. We were assigned a different room type. When we came back to the front desk, the attendant told us they were out of that room type. All of a sudden, he found one. What? The next day, we were talking to one of the front desk attendants and they could not find our name with our room number because the prior attendant never moved us in the system.

We stayed at the country Inn and suites because it was one of the few hotels that would accommodate us for a long stay park and fly with our car. The car was going to be there for 20 days. The hotel is very convenient to the airport the breakfast was very nice. To service notes: They had no record of our request upon check in the night before for a shuttle for 1 o’clock. They informed us the shuttle driver was going to leave at noon and so we had to rush to get ready and board that shuttle to the airport. In the rush to board the shuttle I left a jacket in the lobby area. I called the hotel desk from the airport talked to the clerk who found the jacket and labeled it very carefully so that 20 days later when we returned it was there for me to pick up. Very nice work much appreciated.

The room is large, the breakfast is ordinary American, and there is no problem to eat. Next to it is a branch of the University of North Carolina. The parking lot is big enough. It is also a 10-minute drive from downtown Raleigh.

I was a little nervous about staying here because of some of the poor reviews but we had no complaints. The room was spacious and clean and the beds were not too hard or too soft. My husband particularly loved the excellent top to bottom blackout curtains. Breakfast quality was similar to that of other hotels. Staff was accommodating. The decor overall was nice, not dazzling. The location was not in walking distance to anything but was an easy drive to restaurants in Cary. I would recommend this hotel to others.

Complete facilities and convenient

I must say this place is amazing. The staff here is second to none. Convenient location. I highly recommend this motel to anyone. Prices right and huge rooms. I mean huge. A separate living type area separated from the bed room area. Thank you once again for a great stay. We have used this motel about 50 times in past year and half. Very convenient also to Duke medical center and university.

We enjoyed our visit. This was our second time in this hotel with in 2 months. We liked it the first time so we went back again. Very clean. And friendly staff.

Very good, worth recommending