To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.9
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All Reviews(40)
Positive reviews(31)
Reviews with photos/video(6)
Negative reviews(9)
osman
Premium Twin Room
Stayed in Apr 2024
Business travelers
4 review
1.2/5
Posted on Apr 30, 2024
It's a disgraceful place, the rooms are not bad in size but the service is zero. They couldn't bring two glasses in 3 hours. No kettle no cups.
Would I choose it again? Definitely not.
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marty_1986
Premium Queen Room
Stayed in Mar 2024
Business travelers
21 review
4.8/5
Amazing
Posted on May 30, 2024
Good hygiene, good front desk service attitude, efficient check-in, cleanliness, convenient transportation and convenient travel. I will come back in the future. The location of the hotel is good, parking is easy, and customers are easy to find.
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Guest User
Premium Queen Room
Stayed in Apr 2024
Business travelers
1 review
3.0/5
Posted on Apr 27, 2024
I don't recommend this hotel. The service is poor. There are no toiletries in the hotel room. They also threw away my toothpaste. I asked the front desk to send toothpaste, but it didn't come for two days. The toilet paper was not put in for two consecutive days. You can't bring takeout into the hotel. You can only eat outside and then come in. This is the worst hotel experience I have ever had.
Room was very hot. When I asked why the Aircon isn't working, they told me they turn it off. So I should open a window.
Room service was slow . And general condition of the room was poor
Satish
Stayed in Mar 2024
Couples
3.0/5
Posted on Mar 26, 2024
No tea/coffee maker.
Included breakfast not v good.
Staff service not v responsive
flavia
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 4, 2023
It’s a lovely hotel; lobby is cute and clean. Hotel rooms are nice and spacious and bathrooms are big. Amenities for the room are great. Bed and pillows were a little too soft but comfortable.
Staff didn’t come to the room twice when they said they would send someone to retrieve the bags from the car and to bring the luggage cart. Biggest con is the price of breakfast 200Dhm for a small selection of food items at their breakfast Buffett.
Kevin
Stayed in Oct 2023
Family
3.0/5
Posted on Oct 5, 2023
The towels were thread bare, very thin and raggedy. Also, headboards need to be replaced as they were scratched up and upholstery was torn, amenities on ******* were in an adjacent hotel that we did not have access to...very disappointing.
Ragip fevzi
Stayed in Aug 2023
Business travelers
5.0/5
Outstanding
Posted on Aug 27, 2023
Everything is perfect for me during my stay especially Yassine in reception and house keeping Nouhaila very helpful.Only onething bath tubes are very high and even i am 1.80 m it is difficult to go inside and out,and there is no any bar to hold.İt is wet area and very open to fall down.
Mohamed
Stayed in Apr 2023
Other
1.0/5
Posted on Apr 29, 2023
I booked a room at the hotel for my fiancé, it was non refundable, she was denied access at the reception because of a “ law in Morocco that states that a single woman living in the same city is not allowed to stay in a hotel”. I was told at the reception that they will issue a refund however it never happened. The hotel team ignored multiple emails I sent them, they ignored phone calls by ******* team . They should be announcing that clearly in the ads and not just rip people off their money😡😡
Alexander
Stayed in Apr 2023
Friends
3.0/5
Posted on Apr 19, 2023
Nice location and, fine building but need renovation.
The cleaning was bad on arrival, our white socks turned grey walking around in the room, and they did a "good" cleaning the day after...
Our bathtop didn't work, and we informed the staff from day one, they forgot about it, we tried again, and the frontoffice manger contacted us, than they couldn't fix it, the was day 3. nothing happened but the last day they offered us to move room.. A bit to late sorry.... so all in all not impressed.
Mehmet
Stayed in Mar 2023
Friends
3.0/5
Posted on Mar 13, 2023
The room size and the view outside were very good. The furniture and cleaning was good as well in the room. However, the room service was not good. They did several errors. The breakfast is extremely expensive in the hotel restaurant. 200 diram for a breakfast was like a joke. We refused and went to an excellent location in city center, and we paid only 90 dirham for a wonderfull breakfast. At the reception, the staff coukd be more customer oriented, more smilyng and more flexible. I was also surprised that there was no hamam and sauna in the hotel, that was disappointing me. Anyway, it was not a negative stay, but just a bit disappointing on the service quality.
Nicholas
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Dec 25, 2022
Large and very clean rooms, location is okay and walking distance to most things.
Would definitely stay next time here.