Ibis Cardiff
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Castle

Ibis Cardiff

Health Protected
Churchill Way, Castle, CF10 2HA, United Kingdom
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With a stay at ibis Cardiff in Cardiff (Cardiff City Centre), you'll be within a 15-minute walk of Principality Stadium and Cardiff Metropolitan Cathedral of St David. This hotel is 1.1 mi (1.8 km) from Cardiff Bay and 0.2 mi (0.3 km) from Cardiff International Arena.Show More
We Price Match
hotel overview picture
3.7/5Cleanliness: 3.8
All 27 Reviews
Amenities
ParkingBarRestaurant24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Cardiff Airport
(24.5 km)
Train: Cardiff Queen Street
(450m)
Train: Cardiff Central Station
(860m)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Accessible Double Room
4

Accessible Double Room

1 Double bed
Has window
Non-smoking
Air Conditioning
Room Details
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Double Room with Double Bed
8

Double Room with Double Bed

1 Double bed
Has window
Non-smoking
Air Conditioning
TV
Ironing Equipment
Telephone
Room Details
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Twin Room
8

Twin Room

Has window
Non-smoking
Air Conditioning
TV
Ironing Equipment
Telephone
Room Details
Check Availability

Guest Reviews(27)

3.7/5
Verified Reviews
  • Cleanliness3.8
  • Amenities3.7
  • Location3.8
  • Service3.8
Anonymous User
March 14, 2022
Overall good. The bed is a bit small.
Original TextTranslation provided by Google
Adeyemi Ezra
July 22, 2021
Hotel was clean, staff was polite. The room was clean but not enough amenities in the room. No refrigerator.
Peter S
July 10, 2022
We booked this hotel in February 2022, 1 double room, 1 twin room. 2 weeks before arrival date I received a call to say 'hotel closed' and with no other options we were transferred to another hotel - Sleeperz! We couldn't find any parking so stopped at Sleeperz reception where they gave us a postcode for the Satnav - Turned out to be a private BBC staff car park! Eventually we found a space in the Station Car Park. Back to Sleeperz, where they informed us their twin rooms have bunk beds - great news for us in our late 60's! Eventually they found us a double room. The 5 storey building had just 1 lift, often being used by cleaning staff to take bedding, equipment etc., etc, up to various floors. The inclusive breakfast was certainly not up to the Ibis 'red' standard we have been used to. All in all, not a like-for-like swap we were promised when we accepted the booking. I base my scoring below based on the fact that the Ibis let us down and did not provide like-4-like.
Guest User
October 17, 2022
Maid stole our holiday money from room when cleaned. Had booked for two days as a brake away with my partner. We came back to find the maid had taken our £750 from our room which was hidden. Very bad support afterwards, never again.
Guest User
January 31, 2023
Just been rung and informed my booking is being cancelled as the venue is closing for a year. But on a plus side They have arranged it to be moved over to the Ibis budget a slightly further walk to the venue we are attending for 2 nights, Just awaiting email (1 hr so far) with confirmation the alternative is booked in
Guest User
January 31, 2023
Ok so booked here for end of month to have reservation cancelled yes with no explanation. So using my brain I contacted the hotel to ask what had happened to be told the hotel is closing for a year due to a government contract! ?? Interesting…. So understand and now booked another hotel happy days! These things happen I’m sure.
Guest User
January 31, 2023
Hotel cancelled my stay with absolutely no contact. I had to chase them for an explanation - terrible customer service. Not even made the effort to offer alternative accommodation in yhe city as they do own multiple hotels. I'm not severely out of pocket as I'd booked very early to obtain a cheaper rate. Won't be using this company again.
Guest User
January 31, 2023
Thank you IBIS Hotels, October 2021 as soon as I'd made reservations to the Speedway GP in Cardiff I made a reservation to the IBIS Cardiff Central for two nights. Now less than 24 hours ago I got an email advising me the booking had been cancelled! last evening I spent charging around (electronically) trying to secure an alternative, well I succeeded at a cost of a further £82! My limited knowledge suggests that was not legal to break a contract (certainly not ethical). I will be on the phone to Cardiff Trading Standards on Monday!
Guest User
January 31, 2023
Made a booking in December 2021 for June 2022. The booking has been cancelled today, rang the hotel to be told its been booked out for the year. Asked to speak to a manager, the manager contacted me back to say the hotel isn't open and is closed for a year. This was decided Thuraday just gone. Shocking attitude. Will be escalating this further up. Really not good enough. First and last time I ever book with Ibis.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
£4.95 (approx. CAD 8.48) per person
Adult
£8.95 (approx. CAD 15.32) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 102
With a stay at ibis Cardiff in Cardiff (Cardiff City Centre), you'll be within a 15-minute walk of Principality Stadium and Cardiff Metropolitan Cathedral of St David. This hotel is 1.1 mi (1.8 km) from Cardiff Bay and 0.2 mi (0.3 km) from Cardiff International Arena.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a television in a common area and a reception hall.

You can enjoy a meal at the restaurant serving the guests of ibis Cardiff, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 5 AM to noon for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 102 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCardiff Airport
Distance to Airport24.45KM
Nearest Train StationCardiff Queen Street
Distance to Train Station0.45KM
Hotel Star Rating3