Hotels in Castle

"Came here with a friend and overall had a good experience. The staff were very friendly. However, the location was a bit hard to find. Even though it's right next to the train station, it's not very obvious. We couldn't find it at first. Later, when we ordered food delivery, the delivery person circled downstairs for over ten minutes trying to find it, and I eventually had to go out in the rain to meet him 😂 The room was quite small, like a renovated budget hotel, but it had all the necessary amenities. For the price, I was generally quite satisfied. Our window faced the train tracks, but it wasn't too noisy."

"This new hotel is very clean and perfect location except the door lock is not working properly.  It is not perfectly fit and the room except to pull harder to lock it.  Besides, the room has no telephone which causes inconvenience if you need help. I spent an hour to keep going down to look for help several times.  I suggest the hotel could leave a note of the front desk phone.number for the clients convenience 🙏🙏"

"Staff are so polite and lovely. The room was modern and clean. I especially loved the bathroom because it was super clean and spacious. The window was covered by a matte film to prevent being able to see through to opposing buildings. However, there was enough light to ensure the room was not dark in the daytime."

"I requested a room away from the road and got one which was appreciated. Really warm welcome from reception staff on arrival and in the restaurant at breakfast, which was excellent. Reception areas, bar, restaurant and lifts were all modern, clean and offered plenty of seating. Our room was very clean and the bed/pillows were very comfortable. If i was being really picky the room, bathroom and corridor could probably do with a refurb or bit of tlc but for a 1 or 2 night stay the hotel ticks all the boxes and we were really pleased that we chose Holiday Inn."

"I had a wonderful stay at Cardiff Marriott! The location is perfect — just a short walk from the train station. The service was excellent, and the staff were incredibly welcoming and helpful. We were given a spacious room and were even allowed to check in early, which made our arrival smooth and relaxing. Overall, a great experience and highly recommended!"

"Amazing location that is right by the city centre. Staff were really friendly and we were made to feel super welcome all the way from arrival until we checked out. Room was clean, tidy and warm which was really nice in the colder weather. There wasn’t a huge amount of amenities but for a small hotel the amenities provided proved just enough. Overall super pleased and will definitely be returning for our next trip."

"The bed was very comfortable, and the location is right on the liveliest street. While the location is convenient, it’s also quite noisy—there were people drinking and partying downstairs late into the night. Early in the morning, you can hear the sound of bottles being cleared from the street."

"I had a very good experience staying at Hilton Cardiff. The hotel felt extremely safe and well managed throughout my stay. One thing I noticed is that they are very strict about not allowing visitors after 9 PM. At first, it was a bit disappointing, but honestly, it also made me feel much safer knowing they take security seriously. The service was excellent from beginning to end. The staff were always kind, attentive, and always willing to help with anything I needed, which made the whole experience feel very welcoming. My room was comfortable, clean, and well maintained. It was also cleaned during my stay, which I really appreciated and added to the overall comfort. The location is another big advantage the hotel is just steps away from Cardiff Castle, making it perfect for exploring the city. It’s also only about a 20 minute walk from Cardiff Central railway station, which made getting there and around very convenient. One morning I decided to try the breakfast buffet, and it was definitely worth it. There were many options to choose from, including pastries, hot food, fruit, and drinks. They also had coffee machines with very good coffee, which made the breakfast experience even better. Another highlight was the bar downstairs it had a great atmosphere and was a really nice place to relax after a day of exploring. Overall, I would definitely stay here again and highly recommend it to anyone visiting Cardiff, especially if you value comfort, excellent service, a great location, and above all, feeling safe during your stay."

"The hotel is aesthetically pleasing, has old world charm yet modern. Breakfast is good though sometimes a long queue is formed outside the restaurant. But my check in was very disappointing. First the time it took for that staff to process it led me to think either their computer is not working or there's a problem with my booking (but I have received reminder from Trip.com. Worst, that staff asked me to pay a sum which is about £100 more than the stated sum on my hotel voucher ( he even said specifically ”For the first night the amount is xxx, and for the second night, the amount is xxx, with a security deposit of £50, the total is £4xx.”I told him he made a mistake as the sum stated in my printed voucher is only £3xx. That staff is either incompetent or not trustworthy, and should not be working on front desk. ALWAYS CHECK THE PRICE ON YOUR VOUCHER."

"Decent hotel, centrally located close to the train station making it a very convenient place to stay. Staff very welcoming and took into account my special request and booked me a quiet room which was appreciated. Breakfast, nothing special, just like any other hotel breakfast in the uk. Good views at the breakfast area, staff on hand to help and often going out of their way to help. Service was 10/10. Rooms themselves felt a little old and could do with a touch up but comfy enough for a short stay! Coffee machine too!"