Castle Hotels with Wifi

"Hotel is in a great location for the centre and use this as my go to for when dropping son to uni. Rooms I have stayed in before have been lovely, however this time the rooms I was given (710 & 711) were pretty dated and drab. No mini fridge in one of the rooms and huge stained carpet in the other. The corridor smelt heavily of urine. Breakfast was lovely and great value for money. Disappointed with the rooms."

"The hotel is aesthetically pleasing, has old world charm yet modern. Breakfast is good though sometimes a long queue is formed outside the restaurant. But my check in was very disappointing. First the time it took for that staff to process it led me to think either their computer is not working or there's a problem with my booking (but I have received reminder from Trip.com. Worst, that staff asked me to pay a sum which is about £100 more than the stated sum on my hotel voucher ( he even said specifically ”For the first night the amount is xxx, and for the second night, the amount is xxx, with a security deposit of £50, the total is £4xx.”I told him he made a mistake as the sum stated in my printed voucher is only £3xx. That staff is either incompetent or not trustworthy, and should not be working on front desk. ALWAYS CHECK THE PRICE ON YOUR VOUCHER."

"I had asked if I could store my luggage a couple of hours before checking in. I cannot recall getting a confirmation of this, which would have notified me that there would be a charge of £5, which the receptionist informed me of when I arrived. Had I have known I would have made other arrangements and not wasted the journey and been inconvenienced. When I arrived a guest was complaining about how warm the rooms were and that the fans provided due nothing and that it was a possible health threat. I pointed out that there was a note on my booking about air conditioning being out of action or words to that effect but in theory, why is this not pointed out before the booking is made? It seems like you want the money and then expect us to jump though the hoops of trying to get a refund from the hotel and washing your hands of the situation as I found when I rang Trip.com - it should be a human right to have decent ventilation but with the hurdles you set in motion, it might be seen that you rely on people giving in and giving up to getting a refund on those grounds and so I did you a favour and stuck with it, fearing the worse for when I checked in later that evening. It could have been a lot better and it could have been worse. The general toilet and area on floor 2 was disgusting and had no toilet paper and seemed not to have been monitored regularly, when I went to use it after checking out. I’m amazed that there is a higher price tag shown to show the saving  on these rooms, in my estimation the lower price I paid should have been the higher price. The standards were so much better when it was The Big Sleep Hotel. *************"

"I had a very good experience staying at Hilton Cardiff. The hotel felt extremely safe and well managed throughout my stay. One thing I noticed is that they are very strict about not allowing visitors after 9 PM. At first, it was a bit disappointing, but honestly, it also made me feel much safer knowing they take security seriously. The service was excellent from beginning to end. The staff were always kind, attentive, and always willing to help with anything I needed, which made the whole experience feel very welcoming. My room was comfortable, clean, and well maintained. It was also cleaned during my stay, which I really appreciated and added to the overall comfort. The location is another big advantage the hotel is just steps away from Cardiff Castle, making it perfect for exploring the city. It’s also only about a 20 minute walk from Cardiff Central railway station, which made getting there and around very convenient. One morning I decided to try the breakfast buffet, and it was definitely worth it. There were many options to choose from, including pastries, hot food, fruit, and drinks. They also had coffee machines with very good coffee, which made the breakfast experience even better. Another highlight was the bar downstairs it had a great atmosphere and was a really nice place to relax after a day of exploring. Overall, I would definitely stay here again and highly recommend it to anyone visiting Cardiff, especially if you value comfort, excellent service, a great location, and above all, feeling safe during your stay."

"Service: Very friendly and efficient. Our room was ready upon arrival. Facilities: Well-equipped and very spacious rooms. Cleanliness: Spotless. Housekeeping was done early. Environment: Very convenient, right in the city center downstairs, yet surprisingly quiet."

"The location is super convenient, within walking distance to many famous attractions, and transportation is also very accessible. Plus, the decor is unique, the environment is fresh and very clean, and the air conditioning works perfectly, making it very comfortable. Highly recommended!!!"

"Great hotel with a very good location. The bed was large and comfortable. The room and bathroom were small, but for a couple of nights, it was perfectly fine and had all the necessary amenities. The staff was pleasant."

"Very friendly staff, obliged an earlier check in, beautiful room, spotlessly clean, lovely view of roof terrace. We ate in the restaurant below and was wonderful, would highly recommend and will definitely return"

"Lovely little hotel, really friendly and welcoming reception. Room was basic and clean, and the shower was beautifully powerful. Location very central which is great, but also a bit of noise from the lively nightlife around the area."

"Last minute decision to stay over in Cardiff and this is in an ideal location and reasonable price. Staff at reception/bar couldn't have been more helpful when I struggled with the check in units! Room was fine, quiet & with everything I needed. Sunday night but restaurant was still open so had lovely meal there & breakfast the next morning always a cracker. Note their deal if you're having both by the way."