We arrived at the hotel at night against 3Uhr because we spontaneously decided that we need a few hours of sleep before the journey continues. Unfortunately we received a room that was not cleaned. There were still dirty towels on the floor, waste was lie everywhere, the beds were not made and I would rather not write to the bathroom. Since at this time nobody was at the reception, we tried to call the emergency number. Unfortunately, despite several attempts, we did not reach anyone there. Since the room was so extremely dirty, we decided to sleep in the car. The reception was occupied again against 6Uhr. We explained to the lady (which was very friendly) what happened. She made another copy of my bank data and staff and pledged that the money would be returned to us. I had also contacted the hotel chain afterwards. I was promised to receive the money. Unfortunately, this has been done so far and despite multiple requests! Request has not been made. So I can now make my final review. If the reception is not occupied, you might better consider check-in there twice. The room would have been large enough and for a few hours of sleep too much. However, the price for it is simply too high. The breakfast we saw when we talked to the reception looked OK, but little choice. Parking is available, but it was very narrow, because the parking was very full. The lady at the reception was very friendly, but actually only spoke French. If you don't know French, it could be difficult to communicate.
52 Reviews