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Location4.1
Amenities4.0
Service4.1
Cleanliness4.2
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Negative reviews(10)
Susan1368
Standard Room, 2 Queen Beds
Stayed in Aug 2023
Business travelers
21 review
1.0/5
Posted on Sep 3, 2023
There is a maintenance engineer in the hotel who behaves strangely. No matter whether there is a "Do Not Disturb" sign on your door, he will always try his best to enter the rooms of Chinese tourists to cause sabotage. He can swipe the card of any room. The bed and toilet were very itchy, and it was suspected that bacteria had been introduced, so the Ctrip platform called the police overseas to deal with it. Ctrip's professional level in handling customer complaints was too rookie. . . . .