SpringHill Suites Phoenix Chandler/Fashion Center

Service was great, a pleasant experience. Breakfast was delicious, and the air-conditioning worked great. This is a great location near a mall, movie theater, shopping, restaurants, Target, Walmart and Costco!

Excellent stay!

Been my favorite hotel since then

I have stayed at several SpringHill Suites before, but this was the first one where I encountered unexpected fees, they charge a daily parking fee. We had to switch rooms because the first room had multiple issues. The TV frame was broken, there was no safety stopper on the window, and the bed frame stuck out far enough to be a safety hazard for anyone walking by. Unfortunately, the second room wasn't much better. It appeared only partially cleaned, with dirt around the shower and a questionable stain on the couch. By that point, we were exhausted and had already prepaid for our stay; otherwise, we would have chosen another hotel. The breakfast was disappointing, with watery eggs, sausage, and very limited options. The pool also appeared poorly maintained for most of our stay, with little water circulation and a film on the surface. The elevators made unusual noises, and the service information indicated they had last been serviced in 2017. Housekeeping needs significant improvement. The only positive part of our stay was the staff, who were friendly and location. Unfortunately, this will be our last time staying at this SpringHill Suites.

Room was very clean, fresh smell and the extra bed under the couch was great for the big family. Staff was amazing and very informative. Wifi could be better....was lagging with my xbox and didnt connect the first time. Breakfast good very excellent but over crowded from other guest. Fitness center was good but a little small.

Very noisy……room was near mechanical room and exterior door. Non stop noise from doors slamming. First floor and the noise from room above was also disappointing. Thin walls, ceilings, and doors. The breakfast was good and staff were great.

The staff was courteous, but the room seemed a little more run-down than I was expecting (warped/peeling wood trim, subpar shower facilities). I usually default to Springhill Suites, but this first-floor room was distinctly noiser than I'm used to. I was woken up every day by footsteps overhead and plumbing noises.