Lanou International Hotel

Lanou International Hotel Reviews

Lanou International Hotel

No.48 Zhongshan Road, Wanghuiyuan Street, Changsha, ChinaView Hotel Details
Lanou International Hotel
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Lanou International Hotel Guest Reviews

4.8/5
Excellent
1666 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1666)
Positive reviews(1646)
Reviews with photos/video(298)
Classy environment(187)
Awesome amenities(153)
Friendly front desk staff(128)
Easy to get around(124)
Quiet & comfortable(77)
Close to metro(39)
Would stay again(38)
Loved the night views(21)
Negative reviews(20)
GuestAW
Featured Room - River-View (Double bed)
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 3, 2024
Newly renovated hotel, very clean and comfortable rooms.
Response from Property: Dear guest: Thank you for choosing Lanou International Hotel. We adhere to the service philosophy of "sincerity, warmth, and sincerity" and bring a warm stay experience to more families. Thank you for your affirmation. Looking forward to seeing you again
Guest User
Executive Room - City-View (2 beds)
Stayed in Sep 2023
Other
9 review
5.0/5
Outstanding
Posted on Sep 24, 2023
good!!
Guest User
Superior Room - City-View (Double bed)
Stayed in Jun 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 24, 2024
I was looking for hotels before coming to Changsha. The price of the hotel I stayed in on the first day is the same, but it can't be compared with this one. When I go out to play, I like to live comfortably. The room is large, fully intelligent, and fully equipped. There is a dryer when it rains, a gym, and a special elevator. Although you can't see the night view of May Day Square, the night view of the city from high altitude is also very nice, super awesome! Disadvantages: Breakfast is average!
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6/8
Response from Property: 【🌹High-altitude city view🌹】Dear guests, hello! Thank you for choosing Lan Ou International Hotel. We uphold the service concept of "care, warmth and sincerity" to bring a warm stay experience to more families. I wonder if you have experienced our free butler service during your stay? Xiaoou has prepared daily necessities that are inconvenient to carry during your trip, such as curling irons, gel water, umbrellas, brown sugar ginger tea and other butler services. We look forward to your use. At the same time, you are welcome to choose Lan Ou International Hotel again next time, whether you are on a business trip or traveling. I wish you a happy life! Looking forward to your next visit
Guozidaxia
Superior Room - City-View (Double bed)
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The main feature is that the room is very clean. The tourist attractions are very close to the side. There is a tavern downstairs, the floor is high and quiet. The breakfast is generally good.
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Response from Property: [🌹City Night View🌹] Dear guests: Thank you for staying at the hotel and sharing your comments. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Dearxing
Superior Room - City-View (Double bed)
Stayed in Jun 2024
Family
2 review
1.0/5
Posted on Jun 18, 2024
There are big cockroaches in the room, and the hygiene is worrying! The attitude of the front desk is extremely bad. I have never seen such a front desk. This is my first time writing a review, and it is extremely bad! ! ! They raised the price arbitrarily, and refused to let me book a vacant room, and asked me to book a more expensive price. The experience is extremely bad! ! ! ! With so many hotels competing, this hotel is not good at all, the price is so expensive, and the service attitude is so bad! I have never seen such a front desk, and I complain!
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Response from Property: Dear customer, hello. We are sorry to receive your feedback on your stay experience. The hotel attaches great importance to it. After retrieving the monitoring and review process, the following is the process: You checked in to two superior king-size rooms yesterday afternoon. At the same time, considering that your family of four brought children, in order to improve the comfort of your stay, the hotel upgraded you to a movie king-size room for free. During your stay, you called to report that there were cockroaches in the room, and we promptly arranged for staff to check and verify. Later, it was found that your window was not closed, causing flying insects to enter the room all the time, causing you unnecessary trouble and misunderstanding. As can be seen from the picture, it can be clearly seen that it is a small flying insect, not a common cockroach in life. At noon the next day, you came to the front desk in person to renew your stay. The front desk staff first patiently explained to you that you need to place an order for the same room type before you can renew your stay. You insisted on using the pre-sale group purchase package on the platform (different room types and full on the day) to renew your stay, and patiently explained the reason to you. The platform prices and policies are open and transparent, and cannot be intervened by humans. Thank you for your feedback this time, and I wish you a happy life.
Guest User
Featured Room - River-View (Double bed)
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The beautiful sister has good service and is considerate. The transportation is convenient. It is close to the city center. There are many places to eat and drink nearby. The floor is high. The room is large. It is comfortable and clean. I will come again. It is worth rushing
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6/7
Response from Property: 【🌹Convenient transportation🌹】Dear guests, hello! Meeting is fate. Xiaoou believes that every encounter in life is not easy. I am very happy to bring you good memories after separation. Thank you for your detailed evaluation, which makes Xiaoou feel like spring breeze. Please recommend us to your friends. The hotel is located in the core position of the May Day business district, adjacent to the two major business districts of May Day Square and Furong Square, and 500 meters away from Metro Line 2. [Nearby food, drink and fun] Huangxing Road Pedestrian Street, Pozi Street, Fire Palace, Jiefang West Road Bar Street, Nanmenkou Old Street, Taiping Old Street, and Sanwang Street are all within 1 kilometer. Enjoy the convenience of travel and the fun of dining and shopping. Looking forward to your next visit
Guest User
Featured Room - River-View (Double bed)
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The room is spacious and clean. It is very comfortable, the bed is comfortable, the hotel can provide laundry service, and help to drain the washing machine. The surrounding transportation is very convenient. The front desk lady is very enthusiastic, and the experience is good! After staying for so many years, their hotel is super cost-effective. The floor is high and the view is very good. You can see Ifs
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Response from Property: 【🌹Convenient transportation🌹】Dear guests, hello! Meeting is fate. Xiaoou believes that every encounter in life is not easy. I am very happy to bring you good memories after separation. Thank you for your detailed evaluation, which makes Xiaoou feel like spring breeze. Please recommend us to your friends. The hotel is located in the core position of the May Day business district, adjacent to the two major business districts of May Day Square and Furong Square, and 500 meters away from Metro Line 2. [Nearby food, drink and fun] Huangxing Road Pedestrian Street, Pozi Street, Fire Palace, Jiefang West Road Bar Street, Nanmenkou Old Street, Taiping Old Street, and Sanwang Street are all within 1 kilometer. Enjoy the convenience of travel and the fun of dining and shopping. Looking forward to your next visit
Yayabenben
Executive Room - City-View (Double bed)
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 10, 2024
Very satisfied, the room is big, with a big bay window, opposite to Guojin Hotel, and you can see Xiangjiang River. The room is neat and clean. It's about a 6-minute walk from Metro Line 2. There is bus No. 1 downstairs, which is very convenient to go to Xiangjiang River. It's a very good experience. I will recommend it to friends who come to Changsha.
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Response from Property: 【🌹Free Parking🌹】Dear guest, hello! Seeing your thoughtful review, Xiaoou feels sweeter than eating honey. Thank you again for your review. Xiaoou is willing to be your companion on the road of travel and business trip. Whether during your stay or on the journey, we are willing to provide you with meticulous service. With your satisfaction and affirmation, we will continue to stay true to our original aspirations on the road of growth, and only hope to bring you satisfactory and surprising services. We look forward to meeting you next time.
CHUA20120123
Premier Room - City-View (Double bed)
Stayed in May 2024
Family
15 review
5.0/5
Outstanding
Posted on May 3, 2024
1. Although the hotel room is not too big, the wash basin is in the entrance passage, the shower room and toilet are also very small, but they are kept clean and tidy. The staff's service is warm and friendly. 2. The hotel's location is a bit "awkward". It is located on the outskirts of the Wuyi Square business district, and it takes about 20 minutes to walk to reach it (Huangxing Square, etc.). 3. The hotel has breakfast but no dinner. There is no restaurant downstairs where you can have dinner.
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Response from Property: 【🌹Free Refrigerator🌹】Dear guest, hello. We are delighted to receive your high recognition of our services. Lanou International Hotel has always adhered to the service concept of "careful, warm and sincere" to provide more customers with a more comfortable stay experience. I wonder if you added our service butler WeChat during your stay? Whether it is a guide to specific attractions in Changsha or a meal route within 200 meters of Chef Chou’s Fried Pork and Xiangshui Yao, we are fully prepared to meet your needs at any time. Your satisfaction is our greatest success. Looking forward to your next visit.
Guest User
Superior Room - City-View (Double bed)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The service is very considerate and the experience is great. I will come again next time. The night view outside the window
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Response from Property: [🌹Convenient transportation🌹] Thank you very much for your support and recognition of Xiaoou. Everything we do is only for every guest. Xiaoou will continue to work hard and be ready for you to come back at any time. Our store is located in the Xiangjiang River. By the side. Adjacent to Wuyi Square, it is located in the core area of ​​the business district. It is very convenient for shopping and watching movies. It is also very convenient to travel to Metro Line 2. It is the best choice for guests for business travel! welcome next time
Guest User
Featured Room - River-View (Double bed)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is very clean and tidy, and the receptionists and room attendants are very polite. Not in the center of the downtown area, it is relatively quiet and good for rest, but it is very close to various check-in attractions, such as Chaozong Street, Huangxing Pedestrian Street, IFS Center, Hisense Plaza... I personally think it is good! By the way, the room is quite big, not cramped, has a wide view, and the air conditioning and bath water are very good. When traveling, bathing water is very important! Comfortable bed and quilt! Come and stay, recommended!
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Response from Property: [🌹Convenient transportation🌹]Dear guest: Hello, we are very grateful to see that you took time out of your busy schedule to write a review for us. Thank you for your recognition of our hotel. Our goal is to do everything possible to make everyone The customers returned with satisfaction. In addition, we also carefully prepared children's slippers, children's supplies, etc. for guests with children. At the same time, let me tell you a little secret. The hotel is equipped with a self-service laundry room, an intelligent voice control system in the room, and free butler service. We are located in the core of the Wuyi Business District, adjacent to the two major business districts of Wuyi Square and Furong Square. It is a central area integrating leisure, entertainment, tourism and shopping. Travel is convenient, you can take a night trip to Changsha right out of your door. welcome next time
Guest User
Superior Room - City-View (Double bed)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is very clean. The bathroom with energy-saving function in the whole house also has a small rack for drying clothes, which is very considerate. There is a small refrigerator and a card-swiping floor to check in, which is very safe. The transportation is also very convenient. Recommended!
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Response from Property: 【🌹Convenient transportation🌹】Dear guests, hello! Meeting is fate. Xiao Ou believes that every encounter in life is very difficult. I am very happy that I can bring you beautiful memories after separation. Thank you for your detailed evaluation, which makes Xiao Ou feel like spring breeze. Please also recommend us to your friends. The hotel is located in the core of the Wuyi Business District, adjacent to the two major business districts of Wuyi Square and Furong Square, and 500 meters away from Metro Line 2. [Eating, drinking and entertainment nearby] Huangxing Road Pedestrian Street, Pozi Street, Huogong Palace, Jiefang West Road Bar Street, Nanmenkou Old Street, Taiping Old Street, and Sanwang Street are all within 1 kilometer, so you can enjoy convenient travel and dining and shopping fun. Looking forward to your next visit
Youbage
Featured Room - River-View (Double bed)
Stayed in Apr 2024
Solo travelers
13 review
4.3/5
Very Good
Posted on Apr 24, 2024
The river view I booked is not visible at all. The environment is OK. The whole house is smart. There is no sound insulation. This is an apartment, not a proper hotel. It is very troublesome to go up and down. There are very few types of breakfast. It is really annoying to book this hotel at this price. It is better to book a four-star hotel at the same price.
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Response from Property: Dear customer, hello! Welcome to Lan Ou International Hotel. Thank you for your support, recognition and love for our Xiao Ou. Your satisfaction makes us keep pursuing. I guess the little brother and sister's hands must have shaken a little and they missed half a star. It was almost five stars, hehe! We will definitely work harder and do better. Provide quality service to every customer who comes to Xiao Ou.
Guest User
Superior Room - City-View (Double bed)
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel is very good. We booked 3 hotels with similar prices for this trip. This one is the best and has the largest room. Facilities: intelligent control, all relatively new, good mattress, not too soft, a little harder which I like Sanitation: very clean Environment: good location, very convenient to go anywhere, about 10 minutes walk from the subway station Service: good
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Response from Property: 【🌹High-altitude city view🌹】Dear guest, hello! After reading your feedback word by word, Xiaoou is extremely ecstatic, just like a thousand-mile horse that has been waiting for a long time finally meets a Bole who appreciates it! From your words, Xiaoou can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm and real but not flashy. Listening to your praise, Xiaoou is so happy that I can't wait to see you again! Looking forward to your visit again
Guest User
Superior Room - City-View (Double bed)
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
True and objective evaluation: I hope to give some reference to friends who come to Changsha, because I sometimes refer to reviews. Advantages: This hotel is a little more expensive than other hotels in the surrounding area, but it is better to be more expensive. The room is clean and tidy, with complete supporting supplies, bathrobes (no large size) and hair dryers from Lefen. The shower area is completely separated from the toilet area, and the toilet is automatically heated. The room is equipped with "Xiao Ai Tongxue", all intelligent, and basic operations can be done by shouting. The mattress is a high-end version of hotel supplies, and I slept very well. It is equipped with underwear detergent and milk before bed (why there is only one in the standard room, it is recommended to unify double, which is not expensive). The laundry room on the 31st floor is a Little Swan washing and drying set (because of the high floor, 33rd floor, it takes a long time to wait for the elevator during the washing and drying process), and the front desk directly makes two room cards. It is a big hotel, and the pattern is different (don't care about that little electricity). I rarely post comments. The above comments are objective and true. I personally think this hotel is worth recommending. In addition, the front desk lady is very hard-working. She checked in in the middle of the night and stayed the next day. I don’t know if she is a local, but she is particularly sweet and has won praise from her peers as “beautiful and kind”. Satisfied!
Original TextTranslated by Google
6/9
Response from Property: 【🌹Photography🌹】Dear guest, thank you for your praise! Greetings from afar, warmth in the heart, beautiful moments, will also last; this feeling is long-lasting, the mountains and rivers remain the same, happiness is flowing; friends' greetings, my heart will stay forever. I hope Xiaoou's blessing can also bring you a happy heart boat and warm you and me. Looking forward to your visit again.