Hampton by Hilton Changsha Malanshan Reviews

Response from Property: Dear friend, good evening. Thank you very much for choosing our hotel, and we also appreciate your feedback. We apologize for any inconvenience caused during your stay. All hotel staff deeply apologize for the hygiene issues you have raised. The hotel management attaches great importance to it and will train guest room attendants on standard room preparation procedures, standardize the supervisor's room inspection process, and establish a feasible reward and punishment system. It is precisely the constant care and supervision from customers like you that enable us to continuously identify and rectify problems in our work, and constantly improve ourselves. We will strengthen the service training of our employees to avoid such problems from happening again. As a brand under Hilton, we will demand more from ourselves to be friendly, reliable, caring, and comprehensive, providing guests with an extraordinary stay experience. We sincerely look forward to your visit again~~ Kneeling and begging for forgiveness, Huan Xiaopeng!

Response from Property: There is always a little warmth that inadvertently breaks in. Seeing the five-point review from dear, Xiaopeng's heart is filled with warmth. Huan Xiaopeng is committed to providing you with a high-quality stay experience and a safe and quiet stay environment, just to let you have a good sleep. Ledong Gym, self-service laundry room and free business center are all just to give you more warmth and comfort during your journey. In the future, Huan Xiaopeng will redouble its efforts to live up to your expectations. I hope that when we meet next time, I can bring you a better experience. I look forward to your stay every time~~ Huan Xiaopeng who takes good care of us~

Response from Property: Thank you for your high praise for us in all aspects. Choosing Hilton Garden Inn is choosing a comfortable and unforgettable journey. Our partners at Hilton Garden Inn have always been adhering to the hospitality of "friendly, reliable, caring and thoughtful", striving to bring a "100% satisfactory" stay experience to every guest. The rooms at Hilton Garden Inn are also very good, with Petrov toiletries, giving you a comfortable and refreshing shower experience, double-patented American Serta mattresses, characteristic background walls, and a message board for interaction with Hilton Garden Inn. We anticipate the needs of guests and create some unexpected surprises for you. Hilton Garden Inn sincerely invites you to visit us next time! ~~ Unique Hilton Garden Inn.

Response from Property: Dear guests: Thank you very much for your valuable comments on Hampton by Hilton Changsha Malanshan. We are very happy to learn that you are satisfied and affirmative about your stay at the hotel. Hampton by Hilton and our partners at the hotel welcome you to visit again at any time. We will do our best to make adequate preparations for your next visit and strive to create more unforgettable memories for you. Hampton by Hilton offers you the most sincere blessings and greetings!

Response from Property: Thank you very much for taking the time to praise Huan Xiaopeng. Your satisfaction is our pursuit, and your recognition is our infinite yearning. We will use this as motivation to constantly demand and improve ourselves. Huan Xiaopeng is waiting for your next visit in Changsha Malanshan! ! ! —Huan Xiaopeng, full of energy

Response from Property: Dear friend, thank you very much for your comprehensive and detailed sharing, and thank you for your five-point praise. It is our honor to spend this short time with you at Hampton by Hilton Changsha Malanshan. What is more gratifying is that our service can bring warmth to you and your family on the journey~ Hampton by Hilton is the brand with the largest number of hotels among Hilton's 17 major hotel brands. We aim to provide cost-effective and high-quality accommodation experience for the majority of business travel elites and parent-child families~ Xiaopeng's service and quality are reflected in every tiny detail. The full breakfast, free parking lot, and thoughtful and patient service are all Xiaopeng's care for friends coming from afar. Thank you very much for your support and love. The suggestions you put forward are very helpful to Xiaopeng~ I hope that Hampton by Hilton will be your best choice for your next trip~

Response from Property: Dear guests, thank you very much for choosing Hampton by Hilton Changsha Malanshan, and for your praise and encouragement to our staff. The hotel has convenient transportation and elegant environment. It pursues high-end taste and style, pays attention to service experience, and allows all customers to feel the warmth of Hampton during their journey. The warm and comfortable guest rooms, functional conference rooms, Ledong fitness center and healthy and stylish restaurant with pure taste. The warm and lovely staff and the Hampton spirit of "friendly, reliable, caring and thoughtful" will accompany you through every journey~

Response from Property: Wow~~~ I'm so happy❤! Such a high recognition from a good friend gives everyone in the Huanpeng family unlimited motivation and warmth. Your recognition is the greatest support for our Huanpeng family! Your satisfactory feedback makes Huan Xiaopeng very happy. I can't help but want to hum a little song, hahaha! I wish good friends all the best! ~~ Huan Xiaopeng who wants to hum a song all the time

Response from Property: Dear Huanpeng family, thank you very much for your five-point praise for Xiaopeng~ Seeing your detailed comments, you must be our Huan fan, and we are very happy to receive your recognition~ We inherit the global service standards of Hilton Hotels Group, sincerely welcome every traveler like a friend, and provide high-quality services. The American double-patented Serta double-patented mattress and Peter Thomas Roth toiletries are also loved by other families! Your satisfaction is the greatest motivation for our continuous progress, and we look forward to meeting you again~~ Your exclusive Huan Xiaopeng~

Response from Property: It must be a special fate that brought us together at Hampton by Hilton Changsha Malanshan. Hampton by Hilton is a mid-to-high-end business hotel of the Hilton family. The room layout and facilities are implemented in accordance with the requirements of the group. The decoration style is colorful and joyful. It has a complete western restaurant, gym, free parking lot, self-service laundry and other supporting facilities. Dear, such a thoughtful review and beautiful pictures must be a lovely person. Hampton by Hilton is already looking forward to the next meeting~ The sky is blue and the rain is misty, I have been waiting for you!

Response from Property: Hi~ My friend, I am really happy to receive such a high evaluation from you. It is a special fate for me to meet you at Hampton by Hilton Changsha Malanshan. Thank you for your encouragement and support. The housekeepers use their diligent hands to clean the clean and tidy rooms and the American double patented Serta mattress every day to create a different sleep for you. The breakfast restaurant on the first floor of the hotel also contains many local special snacks, providing guests with nutritious and delicious breakfast every day. I feel particularly proud to receive your affirmation! At the same time, thank you for your recognition of the front desk buddies, and look forward to your visit again~~ Happy and excited Huan Xiaopeng~

Response from Property: Dear Ctrip VIP, hello! I am really sorry that you did not return satisfied with this trip (●°u°●) ~ Huan Xiaopeng also made a deep reflection. First of all, regarding the room card problem you reflected, we have immediately fed back to the housekeeping manager. We will continue to strengthen the training of housekeeping staff on the room-making process, and the general manager will be personally responsible for the implementation and inspection. Secondly, regarding the hotel restaurant production problem you mentioned, Huan Xiaopeng has immediately given your feedback to the catering manager. We will focus on supplementing the food and beverage, and strive to improve the shortcomings. Huan Xiaopeng and the duty manager will personally supervise every day to strengthen the management and improvement in this regard. Finally, we are also actively contacting you to learn more details so that we can make corresponding improvements. If you have any questions, you can consult our front desk partners when you stay~ There are vending machines in the hotel lobby that can meet your basic needs~ In addition, there is a 24-hour convenience store near the hotel. I am really sorry. There are always some ups and downs behind every growth. It is precisely because of these ups and downs that Xiaopeng can do better and better. I believe that the next time you are on the way "home", you will definitely see a different Xiaopeng, and I look forward to your visit again to see our efforts to change. ~~Hardworking and diligent Xiaopeng Huan!

Response from Property: Hello, dear friend, Huan Xiaopeng is very honored and happy to see your full comments. Your endless love between the lines explains your praise for the hotel. Your love means a lot to us. It is an encouragement and a support. We will work harder. Our room facilities are simple and fashionable, our services are warm and considerate, and our hygiene is clean and tidy. The hotel has a self-service nutritious breakfast, a gym, and a laundry room. Come and sit here often if you like. Because of love, we have been waiting~~Looking forward to your happy little friend every day~