Crystal Orange Hotel Reviews

The transportation is very convenient. There are subway lines 1 and 2 nearby. Exit 3A and walk towards the Guojin underground passage. There are food in the shopping malls along the way. Then walk to the end of the elevator and take exit 8 on the second floor. Turn a corner and you will reach the hotel. The location is very convenient. The service attitude of the lady at the front desk is super good. Because I am traveling with the elderly and children, the flight I bought is in the evening. On the last day, she also helped to delay the room check-out to three o'clock. The hotel also has different fruits and drinks every day🥤 for free. Overall, the experience is super good👍

Facilities: Complete Sanitation: Clean Environment: Elegant Service: Thoughtful The location is excellent, Huangxing Road Pedestrian Street is downstairs, the soundproofing is very good and not noisy. It is very close to the subway station, the service is very good and thoughtful, and the breakfast is rich in variety. A small gift and water were also given when checking out. I will choose this place next time.

Overall, the hygiene is very poor, the facilities are aging, and the only advantage is the convenient location. Facilities: The room type is the same as the orange crystal, which looks good, but the hotel is old. The bathtub in the room I stayed in on the first day leaked. Because there was a laundry room next door and there was noise, I couldn't sleep, so I moved downstairs. The socket in the room downstairs fell off, the curtains had no motor, and the sink was a little blocked. On the third day, the front desk called and said that the fire alarm went off. Later, they said it was okay, but it didn't work. Service: The coffee machine was a decoration when I went to have breakfast the next day. The staff explained that there were no coffee beans, and then they put instant coffee beans, which was quite speechless. During the day, the front desk called me and asked me if I wanted to clean the new one, and I said yes. Then they called me again and asked me if I wanted to change the room, but I didn't mention it again. You didn't hand over, understand? In the evening, because of these two things, the hotel compensated and sent snacks. I thought it was over. Hygiene: The pillow has a fishy smell. I smelled it the next night. At first I thought it was the quilt. I didn't pay attention to it after searching for a long time. The smell was even stronger last night. After searching around, I found that it was the pillow. I was really convinced. Why would a four-star hotel make such a mistake? The facilities can be old, the service can be poor, but why is the hygiene so bad? In summary, it is not recommended at all. Apart from the convenient location, there are no advantages.

The breakfast is good in variety and taste. The front desk staff has a good service attitude and handles the feedback seriously. The cleaning lady also has a good service attitude. The hotel is in a good location and convenient for travel! Very satisfied!

The location is super good. It is right at the intersection of ifs and Metro Line 2 is convenient for going anywhere. This room is large, comfortable, clean, and the mattress is comfortable. In short, I am very satisfied

The location is amazing. It's on the 7th to 10th floors of the building in the picture. It's super convenient and the front desk service is also very good. But the bathroom curtain is broken. Fortunately, we are both women.

The front desk service is very considerate. There are souvenirs when you leave the hotel. There is plenty of bottled water in the room every day, so you don't have to think about going to the convenience store to buy it. It's easy to go shopping nearby.

Stayed for two nights to watch a concert. The hotel is located opposite ifs. It is very convenient for shopping and playing. There are two subway stations nearby. There are speakers in the room for listening to music. It's really good. I will book this hotel next time I come to play.

The hotel is in an excellent location, on Huangxing Middle Road The big screen building Convenient transportation When checking out, I asked if I would like to bring a bottle of water. Then I sent two copies of Zero Hour

The hotel room facilities are old, the wash basin is dirty, and there is basically no service. The room delivery service on the mini program only provides simple items such as mineral water and tissues. I wanted to send an umbrella but was asked to go to the front desk to get it. I don't know why Orange Crystal, which is positioned as a luxury hotel, doesn't feel luxurious at all. The surrounding environment is very good. It is very convenient to go anywhere. It is next to major shopping districts and Cha Yan Yue Se is downstairs

I took my mother and children to Changsha for a trip. I wanted to find a hotel closer to May Day Square. By chance, I chose this hotel. I was worried about whether this hotel was good, the environment and facilities, and whether it smelled strong. After checking in, I found that I thought too much. First, the room was opposite the IFC. Every day, I looked up and saw the large blue doll opposite. Every day when I went out, there was a subway below, and I could see the bustling scene of May Day Square. It was very convenient for adults and very happy for children. The staff inside were very enthusiastic. Whenever they saw us, they would say hello and respond to any needs in time. The hotel facilities were also very new, the rooms were large, there were many buffet categories in the morning, and fruits were delivered every night. There was a small refrigerator in the room. There are free drinks and water. The flight back is at 6:30 pm, but we have to check out at 12 o'clock. We still have three or four hours to carry the suitcases and don't know where to go. After negotiation, the handsome men and beautiful women at the front desk took the initiative to extend our stay to 3 pm so that the elderly and children can have a rest. I think this hotel is really good. No matter from which aspect, it is considering the customers. It is very humane. If I go to Changsha for tourism again in the future, I will still choose this hotel🫰

Very satisfied with the stay experience, the lobby is large, the environment is very good, the front desk Xiao Wang has good service, the check-in is fast, the room facilities are complete, the bed is very comfortable, and he also helped to delay the check-out for free, which is very good! ! Next time I will choose Orange Crystal

The overall experience was very good, the room was very clean, and the front desk manager was very polite

The room size is comfortable for a family of three. The facilities and hygiene are average, but the location is very good. It is very close to Wuyi Square, Huangxing Road and Taiping Old Street. You can basically walk there (if you are traveling, you can walk there). It is also very convenient to the subway station. There is Cha Yan Yue Se downstairs, and next to it is a snack street with all kinds of Hunan snacks and delicacies. The hotel service is good, and fruits are delivered every day. The service staff are also very friendly.