Ramada by Wyndham Changsha Tianxin Reviews
Ramada by Wyndham Changsha Tianxin
No.306 South 2nd Ring Road, Changsha, ChinaView Hotel Details
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Ramada by Wyndham Changsha Tianxin Guest Reviews
4.6/5
Very Good
1463 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(1463)
Positive reviews(1429)
Reviews with photos/video(467)
Friendly front desk staff(166)
Convenient parking(81)
Delicious breakfast(78)
Perfect for business trips(46)
Stayed multiple times(14)
Easy to call taxis(11)
Awesome gym(8)
Negative reviews(34)
Mo90
Elegant Double Room
Stayed in Aug 2023
Solo travelers
6 review
Posted on Sep 1, 2023
I couldnt arrive to Changsha city since the flight was deleyed from Nanjing but i will book another sooooooon.
Response from Property: We will keep your room reservation for one week and hope you can check in within one week.
Cookies and Cream
Cinema Tatami Room
Stayed in Aug 2023
Solo travelers
4 review
Very Good
Posted on Sep 13, 2023
Great location. The gym was closed, the hotel is ok but smells a bit like humid. The rooms are ok.
Response from Property: We are very sorry for bringing you a bad check-in experience to our gym on the 10th floor, which can only be used with the room card. We are very sorry for not telling you that the temperature in Hunan is relatively humid, and we are really sorry for not helping you in time. Thank you very much for your understanding and support, and we look forward to meeting you next time!
Micks
Elegant Double Room
Stayed in Aug 2022
Solo travelers
9 review
Outstanding
Posted on Sep 25, 2022
I stayed for four days. The location of the hotel is good. It's convenient to go anywhere by taxi. The staff is very warm and helpful. The hotel is well equipped, had a gym and a laundry room.
My friend was able to park his car in the underground parking lot, no extra costs.
Viktoriia
Elegant Double Room
Stayed in Sep 2022
Business travelers
13 review
Outstanding
Posted on Oct 9, 2022
Very comfortable big room, will stay again!
Haky
Elegant Double Room
Stayed in May 2022
Business travelers
60 review
Posted on Jul 23, 2022
Best service highly professional and friendly staff
Guest User
Family Friendly Room - City-View
Stayed in Apr 2024
Family
7 review
Great
Posted on Apr 6, 2024
The service is excellent, warm and thoughtful. The room is small but neat and clean, with complete facilities and convenient use. There are not many varieties of breakfast, but the quality is good.
Overall it is okay, the biggest flaw is that the windows are not soundproofed, and the noise from the road comes in. Closing the windows does not help, and I couldn't sleep all night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. First of all, thank you for your affirmation of our hotel service and room hygiene. Regarding your suggestion that there are not many breakfast varieties, we will report it to our hotel management and make corresponding rectifications. You booked our parent-child suite, which is close to the viaduct. There are earplugs in the drawer of the bedside table in the room. We are sorry that it did not meet your expectations. We are very sorry for the bad stay experience you have. It is the continuous care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress.
Guest User
Business Double Room
Stayed in Feb 2024
Business travelers
1 review
Posted on Apr 2, 2024
There was hair and it was not dealt with in time. The floor drain was also blocked. The TV could not be watched until 12 o'clock and there was no network.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry. All the mistakes are Xiaomei's fault. Xiaomei will definitely report your problem to the relevant department. The TV can only watch digital TV. All the problems are Xiaomei's fault. I did not bring you a perfect stay experience. Xiaomei is really sorry and guilty. I hope you can give Xiaomei another chance!
Guest User
Business Double Room
Stayed in Feb 2024
Friends
2 review
Outstanding
Posted on Apr 9, 2024
It's very good. There is a gym. The overall accommodation is very clean and hygienic. The sound insulation is also very good. It is much more comfortable than a small hotel in the city center. The price is also very suitable. Good reviews!
Original TextTranslated by Google
Response from Property: To win your love, we know that only through unremitting efforts can we do better. Remember to come and see us, we will always be here waiting for you!
Guest User
Elegant Twin Room
Stayed in Dec 2023
Booked for others
7 review
Outstanding
Posted on Dec 18, 2023
The room is clean and tidy, the service attitude is very good, the environment is good, and travel is convenient.
Original TextTranslated by Google
Response from Property: Xiaomei is very happy to receive your affirmation! She is more motivated and confident to provide good customer service every time! We look forward to more guests with the same taste as you to visit us!
Guest User
Cinema Tatami Room
Stayed in Nov 2023
Family
1 review
Outstanding
Posted on Nov 21, 2023
The room is very good. I will book this room next time. The breakfast here is also very rich and the hygiene is also very good. My children played in it for an afternoon and liked it very much. The room is also very soundproof. The location is very convenient no matter where you go.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and recommendation. I am really happy that you praised me so highly. Your 5-point praise is the gas station that motivates me to move forward. I will continue to work hard!
Anonymous User
Elegant Double Room
Stayed in Nov 2023
Business travelers
21 review
Outstanding
Posted on Dec 10, 2023
Overall, it is good, and there are often discounts, but the discounts should be bigger. It's good, I will stay here next time, and there are small gifts. It is quite good for business travel.
Original TextTranslated by Google
Response from Property: Xiaomei is very happy to receive your affirmation! She is more motivated and confident to provide good customer service every time! We look forward to more guests with the same taste as you to visit us!
Chou52766
Queen Room
Stayed in May 2024
Couples
13 review
Outstanding
Posted on May 4, 2024
The room was clean, check-in was fast, parking was adequate, and there was a subway nearby. It is worth mentioning that the facial cleanser fell off, and the front desk service was very good. They immediately helped me find it and mailed it. Thank you again!
Original TextTranslated by Google
Response from Property: Wow! Thank you for choosing us and giving us a thumbs up! If you like us, please recommend us to your friends. Xiaomeijun is looking forward to seeing you back home!
LEO1014
Elegant Double Room
Stayed in Oct 2023
Family
34 review
Outstanding
Posted on Nov 2, 2023
The hotel is nice. There is a supermarket and Nanjiao Park nearby. Ramada has good service. The front desk service is very enthusiastic and a travel kit is given as a gift. The hotel also has a laundry room with dryer and the breakfast is also good.
Original TextTranslated by Google
Response from Property: Xiaomei is very happy to receive your affirmation! She is more motivated and confident to provide good customer service every time! We look forward to more guests with the same taste as you to visit us!
Guest User
Elegant Double Room
Stayed in Oct 2023
Friends
1 review
Outstanding
Posted on Oct 20, 2023
Xiaoshi's service was very good. He recommended a talk show. I was very happy watching it. Thank you very much.
Original TextTranslated by Google
Response from Property: Hello, distinguished guest! Seeing your 5-point praise, my heart is beating like crazy again^_^ The years are peaceful and I am at peace. I look forward to seeing you come home again^_^
Guest User
Elegant Twin Room
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 13, 2023
The room is very clean, relatively quiet, and the service is very considerate.
Original TextTranslated by Google
Response from Property: Very! Very! Thank you very much dear darling~ Your 5-star praise, friends have accepted it with a smile~ If you like it, please come often!
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