Guest User
May 30, 2024
Conclusion first: The price-performance ratio is really good, very suitable for parent-child travel in Changsha and its surrounding areas, hotel + Xiangjiang Happy Ocean package
Praise:
The front desk upgraded the room, although I took the initiative to request it.
Before leaving, I asked the front desk if there were any gifts for the children, and they gave me a set of toiletries for the rabbit mother.
The supplies are OK, the toothpaste is good and very fresh, but the shower gel and shampoo are very average. Then the shower is very good, the water is very dense and comfortable.
A welcome fruit was given
The hotel's meals are OK, especially the buffet dinner. The dishes on the table are very good. Others like crayfish, barbecue, hand-made lemon tea, and fried rice are all delicious, but there are too many people.
Areas for improvement
The service at the front desk is not proactive enough. The room type needs to be upgraded by the customer. Then, when seeing that there are children, they did not take the initiative to provide children's supplies. I asked twice before they were delivered.
Breakfast is very crowded, the sanitation is not timely, and the dishes are replenished slowly. It feels like entering a canteen.
The children's playground is particularly perfunctory, there is nothing to play. Since it is a parent-child hotel, I still hope that the service and facilities for the dolls can be better.
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