Anonymous User
April 27, 2024
Bad reviews for the hotel's communication and information discrepancy.
I stayed for 3 days in total. I swam normally on the first two days, so I renewed my monthly rent. Just after the monthly rent was renewed, on the third day, the pool manager told me that pregnant women need to sign a disclaimer for swimming. After I agreed, the pool manager changed the statement that the hotel did not have a disclaimer and that I could come to swim after 8:30 pm wearing a hotel bathrobe. After I agreed, the pool manager changed the statement that pregnant women cannot swim in the hotel after the security duty manager and the front desk signed the contract together. After I agreed, the pool manager changed the statement again. Pregnant women cannot swim in the hotel. . .
In fact, if I was told that pregnant women cannot swim when I came to swim for the first time, I would accept it. As a result, I was allowed to swim for two days. After the monthly rent was renewed, they suddenly changed their words four times, saying that I could swim for a while, and then they said that I could not swim for a while. After I agreed to multiple conditions, they refused me to swim. .
I question the hotel's management ability, communication ability and information transmission ability. . The monthly rent has been canceled. . I will never come again. .
PS Sheraton is pregnant women friendly, and pregnant sisters are welcome to stay. .
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