Hotel Nikko Changshu

Hotel Nikko Changshu Reviews

Hotel Nikko Changshu

No.18 Yijia Road, Changshu High-tech Industrial Development Zone, Jiangsu Province, China, 215500, Changshu, ChinaView Hotel Details
Hotel Nikko Changshu
Hotel Nikko ChangshuHotel Nikko ChangshuHotel Nikko Changshu
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1 night

Hotel Nikko Changshu Guest Reviews

4.7/5
Outstanding
670 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.8
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All Reviews(670)
Positive reviews(659)
Reviews with photos/video(191)
Delicious breakfast(76)
Friendly front desk staff(36)
Well designed(30)
Perfect for kids(27)
Great swimming pool(24)
Close to scenic area(14)
Has play area for children(9)
Delicious buffet(9)
Negative reviews(11)
Guest User
Deluxe Tiwn Room
Stayed in Dis 2023
Family
3 review
5.0/5
Outstanding
Posted on 10 Jan 2024
New and clean hotel. It’s worthy the 5 star rating. The kids play area is very clean and nice quality. Beds and furniture are also great in the room. Personnel of the hotel are really nice. The breakfast menu is rich and the dinning environment is exquisite. I think it’s the best hotel in the area. We really enjoyed our stray!
Response from Property: Dear guest, thank you so much for taking the time to share your fantastic feedback on our hotel. Delighted to read that it was such a memorable stay for you. Our kids play area is at the 3/F fitness center. Buffet breakfast provides from 6.am to 10.am at 1/F Serena all day dining. We do hope we will have the pleasure of welcoming you back to Hotel Nikko Changshu soon again.
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 23 Apr 2024
Comfortable, Clean and nice service
Response from Property: Dear valued guest, thank you for taking the time to share you comments on your recent stay with us. Delighted to read that our service helped make you stay so enjoyable and memorable. We do hope we will have the pleasure of welcoming you back to Hotel Nikko Changshu soon again.
Alessio
Deluxe Queen Room
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on 20 Apr 2024
Very good Hotel, perfect breakfast.
Response from Property: Dear valued guest, thank you for taking the time to share you comments on your recent stay with us. Delighted to read that our breakfast helped make you stay so enjoyable and memorable. We do hope we will have the pleasure of welcoming you back to Hotel Nikko Changshu soon again.
Guest User
Deluxe Tiwn Room
Stayed in Mac 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on 25 Mac 2024
Nice hotel, would book again
Response from Property: Dear Guest, Thank you very much for choosing our hotel during your stay in Changshu. Your feedback is important as we continuously strive for a flawless experience to our honorable guests. Thank you for your precious time and we do look forward to welcoming you back again during your next trip.
Yiyibaobei888
Deluxe Apartment Suite
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on 29 Jun 2024
The service is very good. The service staff took two babies to the children's playground because it was hard to find on the third floor. The children had a lot of fun. The breakfast was also rich, and the noodle cooking aunt was very enthusiastic. In short, it was very good.
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Guest User
Executive Suite Queen
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on 23 Jun 2024
I came to Changshu with my family for a vacation on the weekend and stayed at the Changshu Nikko Hotel. I was amazed. The hotel facilities are new and the service staff are friendly. The front desk clerk warmly welcomed me and introduced the scenic spot guide in detail. The restaurant manager on the first floor also introduced the local specialty farmhouse restaurant. I was very satisfied. The sleeping spray prepared in the room made me feel comfortable, which fully demonstrated the meticulous warmth of Japanese hotels. I will definitely stay at the Nikko Hotel next time I come to Changshu
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Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 22 Jun 2024
Came to Changshu on a business trip, and chose Nikko Hotel for the first time. I was really amazed by the service of Nikko. When checking in, the two girls at the front desk, Xiao Wu and Xiao Wei, were very enthusiastic. I was very satisfied with the room arrangement and the check-in speed was very fast. Xiao Chen also took me to the elevator and introduced the hotel facilities very enthusiastically. The overall check-in experience was very good. Next time I come to Changshu on a business trip, I will give priority to Nikko!
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Woaichihongshu
Family Apartment Suite
Stayed in Jun 2024
Family
19 review
4.8/5
Amazing
Posted on 15 Jun 2024
I really like it, but I haven't developed a good habit of taking photos. However, I have to strongly recommend this very comfortable hotel. My child is allergic, so every time I go to a hotel, I am particularly worried about hygiene. This time I booked a serviced apartment with 2 bedrooms and 2 bathrooms, equipped with a kitchen and washing machine, and the design of the room is also very neat and organized, with a large space. I especially want to recommend their hygiene. As soon as I checked in, the lady called their guest room to confirm whether the hygiene was completed, so I was very satisfied with this small detail. It is indeed clean, better than many non-star hotels such as InterContinental and Shangri-La. It is really a Japanese management. The hotel breakfast is also OK, basically all the regular ones are available, cereal, but the coffee is a little worse, and everything else is very satisfactory. We are traveling, and the main attractions in Changshu are a 20-minute drive from the hotel. I drive so it is quite convenient. The Japanese cuisine in the evening is also quite good, but there is no discount for hotel guests. I am willing to come again for the hotel next time.
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Guest User
Family Apartment Suite
Stayed in Jun 2024
Family
38 review
5.0/5
Outstanding
Posted on 11 Jun 2024
I have always liked Hotel Nikko, and this time I had a pleasant surprise. There are hotel-style apartments, which not only allow you to enjoy the hotel's buffet breakfast, swimming pool, and gym, but the apartments are also relatively independent and can be used by the whole family. It is very clean and comfortable, with a living room and all living facilities.
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Anonymous User
Deluxe Tiwn Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on 10 Jun 2024
This time I stayed in a family apartment suite and a deluxe twin room. JAL is divided into an apartment building and a hotel building, and you can swipe your card to access each other. The overall environment is very clean and tidy, and it is also very quiet. The swimming pool is well managed and the bathing is very comfortable. The service response is also very timely. It is a very good hotel.
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Angelwithyou
Family Apartment Suite
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on 10 Jun 2024
It's a really amazing hotel, with Japanese management and service, plus Cindy Xiao Shao and Jinx Xiao Wei's thoughtfulness! I was very satisfied with the three days! The suite was very comfortable, and later I added a king-size bed room for some reasons! I don't know if it was a holiday or a wedding banquet, but I saw amazing fireworks 🎆 The breakfast was also delicious
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Guest User
Family Apartment Suite
Stayed in Mei 2024
Family
1 review
4.5/5
Great
Posted on 8 Jun 2024
The whole family went on a trip and came to Changshu for two days. After looking around the hotels, we finally chose the JAL apartment. We were very satisfied with it. We told the hotel two days in advance that we needed to add a baby bed. On the day of check-in, we added Cindy Xiaoshao from the Guest Relations Department on WeChat, and she helped me book the buffet dinner for the next day in advance. The hotel room is quite new and hygienic. The two-bedroom, two-bathroom and one-living room room is very suitable for a family. There is also a fresh air system, and the details are in place. The children went to the children's play area several times and had a lot of fun. The buffet dinner on the second day was also better than expected. Everyone was quite satisfied with the food, but there were many people eating, and the subsequent supplementary dishes were not particularly sufficient. After eating, I wanted to get some hard dishes such as lamb chops, but they were hard to find. Because I brought children, I also gave them a Children's Day hamburger set meal, but it was a pity that I couldn't eat it and it was completely wasted. . . The overall stay for three days and two nights was very satisfactory. It is still relatively convenient to go to the surrounding attractions. After all, Changshu is not big, and the family has a lot of fun~~ Recommended to choose their hotel for parent-child travel! After returning home, Cindy Xiao Shao made a return visit and felt that the hotel attaches great importance to customers' opinions and suggestions. She hopes that JAL will do better and better and have more customers!
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Anonymous User
Deluxe Queen Room
Stayed in Mei 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on 28 Mei 2024
I chose Nikko Hotel when I was on a business trip to Changshu. The lobby was bright and spacious after entering the door. The check-in speed was also very fast. Dave was very enthusiastic and took the initiative to help me get to the room. The hotel is perfect except that the location is a bit remote. I will choose this hotel next time.
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Guest User
Family Apartment Suite
Stayed in Mei 2024
Business travelers
30 review
1.0/5
Posted on 29 Mei 2024
No service, no tea set, no charger, no tissues on the bedside table, no charging socket, the buttons of the sinks in both toilets were broken, the front desk had a bad attitude, I spent more than 1,000 yuan to stay in a place like this, the room is very small, two bedrooms and one living room are no more than 50 square meters
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Guest User
Deluxe Queen Room
Stayed in Mei 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 26 Mei 2024
After shopping with friends, I made a reservation for late afternoon. When I arrived, the hotel gave me a very nice room, facing south, with a view of Kuncheng Lake and the star-studded elevated road.
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