Peninsula Holiday Hotel (Changshu World Trade Center) Reviews
Peninsula Holiday Hotel (Changshu World Trade Center)
No. 1, Taishan North Road, Qinchuan Street, Changshu, Jiangsu, ChinaView Hotel Details
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Peninsula Holiday Hotel (Changshu World Trade Center) Guest Reviews
4.6/5
Very Good
433 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(433)
Positive reviews(416)
Reviews with photos/video(61)
Classy environment(26)
Friendly front desk staff(17)
Easy to get around(16)
Perfect for business trips(10)
Tasty food(9)
Average sound insulation(7)
Convenient parking(6)
Located downtown(4)
Negative reviews(17)
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
4 review
2.7/5
Posted on Nov 16, 2024
Not recommended at all! Don’t waster your money in this hotel as it is not even 1 star hotel. Sharing with my experience:
1) in my room wasn’t internet, didn’t work,
2) the breakfast time is 7-10am, I went there at 9:30am but all the dishes are already either empty or taken away,
3) Central heating system during 12 hours could only heat my room for 3 degree, blowing but no heating,
4) Very noisy central heating blowing system, the whole night didn’t allow me to sleep well. I switched off it and preferred to sleep in a cold room
Not recommended at all!!!
Response from Property: We are very sorry to learn that you are dissatisfied with the hotel's breakfast and room air conditioning in your recent check-in experience. First of all, please allow me to express my most sincere apologies to you on behalf of the hotel management team. We have always been committed to providing every guest with a comfortable and pleasant accommodation experience. Obviously, we failed to meet your expectations this time.
Aya
Superior Queen Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The hotel was nice and close to many restaurants, will definitely repeat my stay there
Response from Property: Thank you very much for your praise. Your satisfaction is our greatest support. We will continue to strive to provide the best service for every guest.
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 14, 2024
I just came out of the bar, and it's only a few hundred meters' walk to this hotel. The location is fantastic! Overall, it's pretty good in other aspects too.
The cleanliness is quite good, and the attitude of the front desk staff is very nice. I like the smiley service here.
Response from Property: Thank you very much for your appreciation. I believe you are a kind and life-loving person, which is why you can find beauty in life. We all like to smile, and a smiling service makes our guests more comfortable. Our hotel is located in the city center of Changshu, which is indeed very convenient. We also offer free parking and complimentary breakfast. We look forward to welcoming you again!
CHANAL
Guestroom (Double bed)
Stayed in May 2023
Business travelers
20 review
4.0/5
Very Good
Posted on Jul 5, 2023
I had a comfortable stay, but the room was stuffy & the carpets weren’t clean.
Response from Property: Thank you for your stay and evaluation at my hotel. Sorry for any discomfort you encountered during your stay. Making guests feel uncomfortable is our mistake. You mentioned that the room air is congested and the carpet is not clean. We will immediately take corresponding measures to improve it: 1 Improve the ventilation efficiency of air conditioning and increase the frequency of air exchange. 2. Clean and inspect the guest rooms, with a focus on handling carpets and floors. 3. Replace or clean the guest room carpet. 4. Strengthen the training of room cleaners and pay attention to details. 5. Increase regular ventilation and air conditioning filter cleaning work. To prevent similar problems from happening again, we will work to improve them.At the same time, we greatly appreciate your reminder. We sincerely apologize to you and welcome you to visit again next time. If you have any suggestions or complaints, please feel free to contact us, and we will be happy to serve you. Thank you again for your review and look forward to serving you again!
1JRF
Superior Queen Room
Stayed in Feb 2023
Business travelers
2 review
4.5/5
Great
Posted on Mar 20, 2023
So lovely thank you i love you
Response from Property: The favorable comments from my relatives remind me of Mr. Ba Jin's words: "Memory is warmth, warmth is memory, the vicissitudes of life, and the warmth in memory will never change." I hope that Changshu Yuehe Hotel will always be warm in your memory! We have strict and high standards in facilities, services, hygiene, and other aspects, and all our staff are trained according to the standards of five-star hotels. Bai Cha Qinghuan has nothing else to do. I am waiting for Feng and I am also waiting for you. I am looking forward to your next visit.
RAFEI IBANEZ
Superior Queen Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Good hotel!!
Response from Property: Thank you very much for your praise. Your satisfaction is our greatest support. We will continue to strive to provide the best service for every guest.
Martin Hubert
Superior Queen Room
Stayed in Apr 2024
Business travelers
43 review
2.2/5
Posted on May 5, 2024
See before
Response from Property: You could comment twice here, indicating that at least two rooms were occupied. Regarding the explanation of the issues, it has been mentioned in the previous response. Addressing all the issues is our top priority, and promptly listening to guest feedback and making swift corrections are also principles of our service. We look forward to your return visit here.
Bruno Yves
Yueji Cozy Double Bed Room
Stayed in Jan 2022
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 4, 2022
Everything I like in a hotel: clean, well equipped and all personnel caring about you from the room service to the manager including reception!!!
Helpful to inform you about Covid restrictions and news every day! Great address in Changshu! My place to be in Changshu!
Response from Property: we are so glad you choose our hotel to stay. Thank you so much for the nice compliments.We hope you feel comfortable during last stay,and we are looking forward to see you soon。
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2023
This is the first time I came to this hotel on a business trip in Changshu. The hotel room is clean, tidy and comfortable. I didn't feel any discomfort after a good night's sleep. The service attitude is also very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. Your satisfaction is our greatest support. We will continue to work hard to provide the best service to every guest.
Guest User
Superior Queen Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
I randomly found a hotel online for a temporary business trip. Because it was quite late and the room type was no longer available. The girl at the front desk offered to upgrade me to a room type for free. The service was really good. The room was simple and generous, and the mineral water was from Baisui Mountain. It was hygienic. It’s also pretty good. Even though it’s a small sparrow, it really has all the internal organs. [Strong]
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. Your satisfaction is our greatest support. We will continue to work hard to provide the best service to every guest.
Yijiaᰔᩚ
Superior Queen Room
Stayed in Nov 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Clean and comfortable, service attitude is warm, the room is not too big, relatively neat and generous, the scenery outside the window is so good, the price/performance ratio is good, and it is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. Your satisfaction is our greatest support. We will continue to work hard to provide the best service to every guest.
Guest User
Superior Queen Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 9, 2023
I am very satisfied with the breakfast. There are so many varieties of free breakfast that you can eat all you want. The breakfast restaurant opens at 7 o'clock in the morning. It is very friendly for people who have to get up early. The waiters in the restaurant are very enthusiastic and cook noodles. The lo mein chef looked very young and pretty, which was strange. When I asked later, I found out that it was the store manager who also came to the restaurant to help. I didn't expect that the business was so good.
Original TextTranslated by Google
Response from Property: Thank you very much for your support of our hotel, and we are honored to provide you with the best service. We always believe that a good reputation must come from the most sincere satisfaction of our guests. Stay in Yuehe Hotel to experience the style of Yucheng and enjoy the scenery of Qinchuan. In addition to the basic high standards and strict requirements, we also have comfortable, high-end, light luxury, theater, live broadcast theme and other room types for guests to experience, just to provide everyone with A personal warm and comfortable stay. Looking forward to your next visit.
Guest User
Superior Queen Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 10, 2023
I go to Changshu once a year on business and stay at this hotel every time. Overall, it is very cost-effective. Compared with other high-end hotels, there is not much difference in hardware facilities, but maybe because it is not a chain hotel, it is more flexible in all aspects and the service is good. The girls at the front desk are polite and patient. I have seen the young man working the night shift a few times. The second person is quite handsome, but his voice is a bit soft. Maybe he is a bit shy and will lower his head when talking to female guests.
What I am most satisfied with about this hotel is the breakfast. I was quite satisfied with it when I came here two years ago, because the room at this price comes with free breakfast. I thought it was a simple breakfast at first, but I didn't expect that the variety is very rich, and it is not a problem for most people to eat enough. This time I came and found that the breakfast had been upgraded again, which was great! It's better than spending more than 50 bucks for breakfast in other hotels.
Of course, the hotel is not perfect. There is a restaurant, pharmacy and ear picking shop downstairs. It can be a bit noisy in the afternoon and you have to close the windows. It is quite quiet at night when you sleep.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation! Changshu Yuehe Hotel trains its employees to the standards of a five-star hotel, uses the best mattresses to clean and sleep comfortably, and ensures that each room is clean and tidy through strict hygiene standards. The hotel has a variety of room types such as comfortable, high-end, light luxury, cinema, live broadcast theme, etc. for guests to experience. It also has services trained strictly in accordance with five-star hotel standards, just to give everyone a warm and comfortable stay experience. We look forward to your visit again!