Changzhou Marriott Hotel

Changzhou Marriott Hotel Reviews

Changzhou Marriott Hotel

No. 1590 Longjin Road, Changzhou, ChinaView Hotel Details
Changzhou Marriott Hotel
Changzhou Marriott HotelChangzhou Marriott HotelChangzhou Marriott Hotel
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Changzhou Marriott Hotel Guest Reviews

4.6/5
Very Good
748 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(748)
Positive reviews(720)
Reviews with photos/video(100)
Classy environment(66)
Friendly front desk staff(20)
Loved the night views(19)
Great location(15)
Perfect for kids(11)
Great swimming pool(11)
Luxurious(7)
Negative reviews(28)
Guest User
Executive Room (2 beds)
Stayed in May 2024
Friends
5 review
5.0/5
Outstanding
Posted on May 3, 2024
Hotel was lovely,the executive lounge offered a variety of options for dinner. The executive lounge staff was kind and welcoming,they helped us with many tasks. They have a free bar in the executive lounge from 5-9:30pm daily.
Response from Property: Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us.
SAMANTE
Deluxe Double Room
Stayed in Jul 2023
Couples
17 review
5.0/5
Outstanding
Posted on Jul 21, 2023
We went for anniversary. Marriot Changzhou is perfect. It has everything you need. I just would like to comment that in other Marriots I saw more western breakfast than this Marriot.
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Edson Jose
Premier Deluxe Room
Stayed in Sep 2023
Family
2 review
3.5/5
Posted on Sep 19, 2023
Cost benefit don’t match very expensive, but the comfort seems the same as a cheaper one.
Response from Property: Dear guest. Thank you for choosing to stay at Changzhou Marriott Hotel and providing feedback on this. We have conveyed your feedback to the hotel management team and relevant department leaders as soon as possible, and we attach great importance to this. Would you be willing to inform us of the specific issues you encountered during your stay? We will make targeted improvements. We apologize for the negative accommodation experience you have caused and hope that if you have the opportunity to visit the hotel again, we will have the opportunity to provide you with appropriate and warm service.
Cody Soodeen
Premier Deluxe Room
Stayed in Oct 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2022
Upon arriving to the hotel, the front desk staff were very friendly. Although this is my first time in China and I was unsure of check-in procedure, they quickly got me through check-in and made me feel quite relaxed almost immediately. During my stay, I ordered room service nearly every evening and although I speak no Chinese, the staff were very patient and helpful to make sure that they were receiving my order correctly. The view from the rooms is incredible and the service at the hotel has been great. I highly recommend that if you are visiting Changzhou for business or pleasure that you stay at the Marriot Hotel in Xinbei district. It is also very centrally located with easy access to entertainment, shopping malls, restaurants and the light rail stations to travel to other cities in China. Additionally, the restaurants, pool, outdoor basketball court, coffee shop, and other services in the hotel make it a convenient place to stay if it is your first time in China or Changzhou as it is mine. For work related reasons my trip in Changzhou was extended and I have enjoyed my stay at the Marriot hotel so much that I decided to extend my stay here and upgrade my room to include the executive lounge (totally worth it if you stay here, it's like having access to an Emirates level lounge with a view every day). In summary, the staff are very friendly and helpful, the rooms are lovely, and the services provided make your stay very convenient! I highly recommend staying at the Changzhou Marriot in Xinbei District during your time here!
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged.We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us.Best Regards,Marketing and Communication Department
Stephen
Deluxe Room (2 beds)
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Feb 24, 2023
A great hotel - the best in Changzhou for sure. Truly five star service and facilities plus excellent staff. I would recommend this hotel very highly! There are two very good restaurants and an incredible bar at the top of the hotel!
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Guest User
Premier Deluxe Room
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 10, 2023
good traveling and good service, I am looking forward to going back next time
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
2 review
3.0/5
Posted on Jun 11, 2024
Was ok for me.
Response from Property: Dear guest, thank you for choosing to stay at Marriott Hotel and sharing your feedback. The hotel is a landmark in Changzhou, with every room overlooking the city skyline. We look forward to your next stay! Marketing Communications Department
Guest User
Executive Double Room
Stayed in Mar 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 10, 2023
The only hotel I stay, when on a business trip in Changzhou.
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Godfather11
Deluxe Room (2 beds)
Stayed in Nov 2022
Other
6 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Overall good.The food was delicious and the staff helpful .
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Ally
Premier Deluxe Room
Stayed in Mar 2022
Couples
5 review
5.0/5
Outstanding
Posted on Mar 25, 2022
Amazing view amazing service very convenient great breakfast
Response from Property: Dear Guest,Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us.Best Regards,
Jcmassignani
Deluxe Double Room
Stayed in May 2023
Family
10 review
5.0/5
Outstanding
Posted on May 4, 2023
Fantastic
Guest User
Deluxe Double Room
Stayed in Nov 2022
Family
29 review
5.0/5
Outstanding
Posted on Nov 6, 2022
fantastic hotel
Guest User
Deluxe Double Room
Stayed in May 2024
Couples
12 review
4.7/5
Amazing
Posted on May 19, 2024
The room is spacious, clean and convenient. You can directly enjoy the night view of Changzhou from the room. It is a modern, clean and tidy city! It is not inferior to first-tier cities! Although the hotel is a bit old, the service keeps pace with the times; the breakfast is rich and has outstanding Jiangnan characteristics; the hotel parking is on the 2nd floor underground, with an independent parking area. Because it is a mobile parking space, it is not very convenient to park a large car. Finally, thank you for the hotel's warm service!
Original TextTranslated by Google
6/9
Mengwudongfeng ❤️🐈✨
Executive Double Room
Stayed in Apr 2024
Family
2 review
1.6/5
Posted on Apr 18, 2024
Traveling with children, mainly to Changzhou Dinosaur Park, Marriott is more convenient than Zhongwu Hotel, so I chose Marriott, which deserves the title: the worst hotel I have stayed in these years. Checked in on Monday, and the occupancy rate was not high from the number of people at breakfast on Tuesday. The girl at the front desk gave me a slanted and skewed room. I have never seen a hotel with three doors close together. I feel that the guests next door can open the door and hit me in the face! The executive room I booked did not put any welcome fruits, etc. I called the front desk to request a change. If there is no executive room available, I will pay to upgrade to a suite. It was adjusted in three minutes. On the same floor, there are several rooms separated, and fruits and dried fruits are all configured. It can be seen how casual this hotel is. I will not comment on the taste of the food, it is difficult to satisfy everyone, but see the picture. I couldn't find any normal plate for breakfast for three days. All plates, regardless of size, were covered with scratches! It's not an exaggeration. It's the entire restaurant. There is not one, not one! ! ! There are no plates with black scars! There are also several plates that are not cleaned with obvious oil and hair, which is extremely disgusting! Not to mention whether the damage to the plate glaze will release toxic substances or heavy metals when it comes into contact with high temperature and acidic food, the plate is not beautiful at this level, right? ? Is it expensive to change the plate? ? ? Not to mention the restaurant service, basically no, except for the main course, there will be a little refill, and other side dishes such as cheese, lettuce, cucumber juice, etc. will not be taken care of. The only good thing is that the sisters in the executive lounge have very good service, and the lounge light meals taste good. The sisters always pay attention to the food. If the amount is large, they will be replenished immediately, which is very good. Thanks to: May, Ari and Amenda sisters. In short, a hotel that I will never come to again. If you want to come, I advise you to give up and try Zhongwu Hotel. Changzhou is not that big and transportation is not a problem.
Original TextTranslated by Google
Response from Property: Dear Marriott VIP, thank you very much for your evaluation in your busy schedule. Your opinions are very important to us. The hotel management attaches great importance to your feedback on room arrangements, plate issues, catering services and menu additions and has conveyed them to the relevant departments. We are sorry that we failed to meet your expectations. We sincerely apologize to you and hope you can accept it. The hotel team will also carefully review the above issues and strengthen the service awareness training of employees to give you a good dining and accommodation experience. You can search "Changzhou Marriott Hotel" on the WeChat official account to become our fan, and we will release the latest offers as soon as possible. Changzhou Marriott Hotel | Marketing Communications Department
Liangguinvmami
Deluxe Double Room
Stayed in Mar 2024
Family
11 review
2.0/5
Posted on Mar 24, 2024
The Marriott in Changzhou is a mess... First we drove to the hotel, and the attendant at the door casually pointed to the parking lot opposite. We searched for a while and only found out where the parking lot was after asking pedestrians on the road! The most important thing is that there is an abnormal noise in the room. I don’t know if it’s the air outlet or the speaker on the upper left side of the TV. Even if the air conditioner is turned off, the noise is still very loud. Report this matter to the staff! The staff looked at me helplessly and didn't say anything? After talking to Ctrip customer service, Marriott staff informed me that this room has been unavailable recently! No one has mentioned that there are strange noises in this room, which means I am being pretentious...Hey, I am speechless! The Marriott brand is basically the first choice in every city! I'm really speechless about Changzhou😓 Is there a problem if you admit that your facilities are not good? The photos are uploaded to show you some of the time periods I took. I really can’t sleep!
Original TextTranslated by Google
Response from Property: Dear Marriott guest, thank you for your comments despite your busy schedule. The hotel parking lot is hard to find and the unusual noise in the guest rooms have been reported to the relevant departments, and the hotel management also attaches great importance to it. We are sorry that the accommodation did not meet your expectations. We sincerely apologize to you and hope you can accept it. Thank you again for your comments and look forward to your visit again! Changzhou Marriott Hotel | Marketing Communications Department