This hotel is great in all areas and we would stay again. Breakfast was very good and the snacks and bar restaurant food were also good. The staff was welcoming, friendly, kind, and helpful! It's a fantastic location for walking throughout old Chania town and the port area. The front desk arranged a taxi to our next destination. Our only quibble was the room never got as cold as we wanted at night, but very minor and still a five-star hotel.