Vignette Collection THE CHANIA HOTEL CRETE by IHG

"The location of the hotel is definitely very good and a plus point. We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely. The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said "we didn't know" and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel. I can really only give this hotel 3/5 stars overall."

JW Marriott Crete Resort & Spa

"The hotel has only been open for two months. The location is a bit out of the way, but the environment is quite nice, the service is excellent, and the food in the hotel restaurant is also very good. It's great value for money. I unexpectedly celebrated my birthday at the hotel on the day I checked in. Because I arrived at the hotel quite late, I found a cake and champagne in my room when I returned the next day after going out. It was wonderful! 👍"

Lagon Life Spirit Boutique Hotel - Adults Only

"Highly recommended for those who want to stay in Chania! The sunset view from the room is amazing. Caring staff and breakfast unbelievable!!!! Delivered at your door! 😍"

Aloe Boutique Hotel & Suites - Adults Only

"We recently stayed at this hotel and overall had a positive experience, particularly if your priority is relaxation and switching off completely. The hotel itself is modern in design, with excellent facilities throughout. The gym and pool areas were always spotless and very well maintained, and the reception staff were consistently professional, friendly, and helpful throughout our stay. We stayed in one of the loft rooms, which was comfortable overall and nicely designed, although it did feel a little clinical with the all-white décor. It was difficult to get enough air circulating, and it often felt quite stuffy, especially at night. The pool area was beautiful and peaceful, but for us it lacked a little atmosphere. It remained very quiet throughout the day, which will be perfect for guests looking for complete peace and relaxation, but those looking for a more social or lively holiday vibe may find it a little too subdued. I also used the spa and booked a sports massage, which unfortunately fell below expectations. It didn’t feel particularly tailored or therapeutic, and for the price, I didn’t feel it offered great value. The hotel is located in a quiet village with some very good restaurants nearby. Although, we found ourselves taking taxis into Chania when we wanted a little more atmosphere, character, and variety. The only other minor point was that one waiter came across as less approachable than the rest of the team, which stood out because otherwise the service was very good. Overall, this is a great if you’re looking for a stylish, peaceful escape. If you prefer a livelier atmosphere or more going on nearby, it’s worth keeping the location and overall vibe in mind."

Samaria Hotel

"The location is very good, very close to the beach and convenient for eating. The hotel lobby is very new, the rooms are a bit old, but clean and the staff are nice. Maybe I booked late and the price is very expensive, so the price/performance ratio is a bit low."

Evexia Boutique Hotel & Spa

"A relaxing stay in a pristine hotel - beautiful rooms, friendly staff and an atmosphere and aroma that provide instant calm! Rooms were spacious and spotless, the staff were friendly, and location was convenient - Chania was accessible by bus and the beach was just 100m away."

Renieris Hotel

Sun and Sea Plus Resort

"Stunning little hotel in plaka. Could not ask for anything more. Rooms are modern and very clean . Staff are lovely and friendly. Breakfast was lovely and was on until 12.00. Some lovely taverns just stone throw away and nice walk down to almyrida . Are stay was top class."

Minoa Palace Resort

"I am very satisfied with the service. Ctrip's customer service is also very professional. Thank you very much."

Creta Palm Resort Hotel & Apartments

"Our stay at this hotel was truly enjoyable. The rooms were clean, spacious, and very comfortable. The staff were exceptionally friendly, helpful and always greeted us with a smile, especially Jimmy - best bartender and also great and friendly man who is making best drinks!! The breakfast was delicious and offered a great variety of options and the hotel’s location was good, near to the Kato Stalos beach. There are many shops so you can get souvenirs. The entire property was well maintained and had a pleasant atmosphere. I highly recommend this hotel and would be happy to stay here again."

Kandania Paradise

Mossa Well Being Hotel

"Fabulous experience at this hotel. Impeccable service throughout my 4 days here, and the room was spacious and lovely ! Breakfast was filling , everything was amazing. Wished I could stay a few more days here. Will definitely come back if I visit Crete"