Serenissima Boutique Hotel

"Serenissima was a beautiful, perfect choice for our two-day stay in Chania. The property is gorgeous, the rooms are very clean, and breakfast is so delicious + set in a stunning dining room. Most of all, 10/10 service -- we were the tourists who didn't know we had to park a few blocks away and carry all our luggage to the hotel (because a lot of the area is walking only). Carolina helped us not only figure it all out when we arrived, but also personally met us on the tiny road we got ourselves stuck in to help with bags. Outstanding hospitality."

Vignette Collection THE CHANIA HOTEL CRETE by IHG

"The service was extremely poor, with absolutely no staff training and a complete lack of warmth (fake smiles). Overall, it didn't live up to the rating I saw when booking, and I was very disappointed. I waited a long time to check in after arriving at the hotel; the wake-up call service wasn't recorded (I requested it twice in advance to catch an early flight), and the front desk said they had no record of it; I was in a rush and couldn't sit down for breakfast, so I had to ask a staff member if I could bring coffee and a piece of bread, and they said no; upon check-in, I discovered the safe wasn't working, and they said someone would come to fix it, but no one did. I was so hungry that I went out to eat and then went back to fix it myself. In short, the staff was insufficient and unprofessional."

Minoa Palace Resort

"The room was nice and quite clean, but the buffet selection was rather limited."

Tella Thera, a Member of Design Hotels

"Nice place"

Hilton Chania Old Town Resort & Spa

"Really enjoyed our stay at Hilton Chania old town resort &spa ! The place was super clean with great attention to detail, and the facilities felt fresh and modern. The staff went out of their way to be helpful and gave us great tips for the local area. Highly recommended!""

Samaria Hotel

"Super good! The hotel's environment and pool are beautiful, and the location is also great."

Asterion Suites & Spa - Designed for Adults

"We recently returned from an absolutely top-class stay at Asterion Suites & Spa in Chania, and we are already looking forward to returning! From the moment we set foot on the property to our final departure, the warmth and quality of the resort were evident. While the physical setting is lovely, what truly elevates this property to genuine five-star status is its people. A heartfelt thank you to each and every staff member for making our trip so exceptionally memorable. ​Arrival & Accommodations ​Seamless Check-In: After a journey, the last thing you want is a drawn-out check-in process. Arrival here was an absolute breeze—swift, welcoming, and relaxed. ​Immaculate Rooms: Our room was stunning, immaculate, and beautifully decorated with modern touches. ​Effective Climate Control: A huge bonus was the air conditioning system; it was whisper-quiet yet powerful, blowing cold and high whenever needed to keep the room perfectly comfortable. Outstanding Staff & Personalized Hospitality ​The level of service here goes well beyond standard hospitality. Every single team member we encountered was consistently friendly, professional, and genuinely eager to help. ​Main Restaurant Excellence: A massive shoutout to Ray and Van in the main restaurant for their attentive care, bright attitudes, and seamless service during meal times. ​Pool Bar Attention to Detail: Special recognition goes to Antonis at the pool bar for providing some of the best service I've ever experienced. I tended to order the same drinks at various points throughout the day, and after the first couple of times, Antonis had already memorized my preferences. As I walked toward the bar, he was already prepping my drink! That kind of intuitive, thoughtful attention to detail is incredibly rare. ​Guest Relations: Thank you to Katerina for her consummate professionalism and proactive guest relations management. She ensured every aspect of our stay ran smoothly. ​Food, Dining & The Spa ​Buffet Dining: The food was consistently delicious. The all-inclusive buffet is brilliantly curated. Rather than overwhelming guests with mountains of mediocre food that lead to unnecessary wastage, the hotel focuses on top-tier quality, beautiful presentation, and a fantastic balance of fresh, healthy options alongside regular favorites. ​Spa & Wellness: I decided to book a sports massage at the spa to try and address a painful, nagging shoulder issue I'd been dealing with. The therapist did a phenomenal job—by the end of the treatment, the pain was completely gone. Truly therapeutic work! ​Minor Points for Consideration ​To give an honest and balanced picture for future guests, there were a couple of minor areas that could be improved: ​À la Carte Steak: While the main buffet food was superb, our experience at the à la carte restaurant was a bit mixed. The beef steak I ordered was unfortunately quite gristly and fatty, which didn't quite live up to the high standards set by the rest of the culina"

Phos Hotel Adults Only

Cretan Dream Royal

"A very nice hotel with two swimming pools, a gym, and a panoramic terrace, very close to the sea—just cross the street. Delicious breakfasts, good desserts, and themed evening parties every few days. Quiet, a bit off the beaten track. I recommend it. I came with a tiny baby—we felt very comfortable here."

Evexia Boutique Hotel & Spa

"A wonderful, relaxing 5 night stay. The hotel was pristine - obviously new and it shows. The decor, ambience and smells all contributed to a perfect stay. Rooms were spacious, spotless and comfortable. Staff were friendly and always helpful."

Atlantica Amalthia Beach Hotel - Adults Only

Lagon Life Spirit Boutique Hotel - Adults Only

"This hotel was perfect on all aspects, the room was amazing, big very clean and well equipped. The view from the balcony and the swimming pool was brilliant! I really enjoyed the spa and the interior pool as well. The restaurant of the hotel was perfect too, the food was really good. But most importantly, the staff of the hotel was highly professional and the nicest people! All of them were very good to us and treated us so well. I include everyone in the staff including the cleaning lady who was so lovely too. All in all this might have been my best holiday in a very long time if not ever. I highly recommend this hotel! Big thank you to everyone at Lagon life spirit boutique hotel, you’ve made our stay so perfect!"