To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.7
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All reviews(63)
Positive reviews(61)
Reviews with photos/video(19)
Clean and tidy(17)
Awesome rooms(14)
Great location(10)
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Great service(7)
Convenient location(7)
Loved the view(6)
Quiet & comfortable(6)
Negative reviews(2)
皮蛋_001
Heaven Sweet King Room With Riverfront
Stayed in Aug 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Aug 17, 2024
Lovely hotel on the river. You can watch the hawks dive for fish at sunset.
The value was great, but there are a couple things to be aware of. It seems the hot water no longer works late at night, or at least mine didn't. Also, there are two very aggressive dogs guarding the alley, which is the only way to walk to the hotel. During the day they are calm, but at night I was nearly sure they were going to bite me (and I say that as someone very comfortable around dogs). I ended up calling a taxi for the 800m drive to the hotel just to avoid the dogs.
Not deal breakers, and the score remains high because it's such a good value, but these things are worth mentioning.
Response from Property: Thank you for your kind to take the holiday as our hotel. We have pleased for your happiness along time to stayed at our hotel and we'd like to apologize you about the inconvenience cause. We will take your opinion to develop our service and facilities as nearly future and hope to see you again.
Guest User
Leisure Room with Mountain View
Stayed in Aug 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Sep 22, 2024
Near the city center but you have to pass small and dark room. Room is spacious and clean.
Response from Property: Thank you for your kind to take the holiday as our hotel. We have pleased for your happiness along time to stayed at our hotel and hope to see you again as nearly future.
Munazza Hosini
Premier King Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Hotel and service was very nice but breakfast was very limited options.
Response from Property: Thank you for your kind to take the holiday as our hotel. We have pleased for your happiness along time to stayed at our hotel and hope to see you again as nearly future.
Mstxx
Premier King Room
Stayed in Oct 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Oct 9, 2024
First time here, nice location, view and service. Wish to go again
Response from Property: Thank you for your kind to take the holiday as our hotel. We have pleased for your happiness along time to stayed at our hotel and hope to see you again as nearly future.
Guest User
Premier King Room
Stayed in May 2024
Family
2 review
2.0/5
Posted on May 26, 2024
They have problem with hygiene so many things in the room is dirty such as glass (look like not wash) or the towel (very smelly on both face and body)
The services from the counter is not quite good, they’re not help anything such as breakfast services (they is some menu that need to order from kitchen like porkridge I just know from another guest when I almost full and no sign of anything…) also they don’t care when I said their is a noise from my floor they just ignore it … also last one the room have so many problem like hot water not work the hanging is broken
So finally this will be one and last for this hotel
Response from Property: Thank you for your kind to take the holiday as hotel. We'd like to apologize you about the some inconvenience caused however if you found the something have not perfect or prefer some special services please inform us by immediately such as the towel issue to replacement the new one's for you and to solving the problem as the hot water not working and the water strain on the glass on your room have the stubborn stains which can't remove to crystal clear as your expectation but now under finding the solution to improve it and next as porkridge issue we have serving one's by one because we aware the quality of the taste of food especially the porkridge which can't instant serve in the breakfast line because it will be bloomed until it was a mess it make the taste have not good for the customers and the last of your issue as the noise from the beside building as the out of control from us because it have different owner of our property we can only co-operation with them to not do the loud work on time that the customers living however we already issue it to local government to manage this issue.
Jace
Heaven Sweet King Room With Riverfront
Stayed in Apr 2024
Solo travelers
22 review
4.5/5
Great
Posted on May 20, 2024
Good hotel for checking out the area. Great markets near by. Helpful and friendly staff.
Response from Property: Thank you for your kind to take the holiday as our hotel. We have pleased for your happiness along time to stayed at our hotel and hope to see you again as nearly future.
Niklas
Premier King Room
Stayed in Jul 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Clean room.
Breakfast american with nice view.
Staff nice
Response from Property: Thank you for your kind to take the holiday as our hotel. We have pleased for your happiness along time to stayed at our hotel and hope to see you again as nearly future.
7015888
Premier King Room
Stayed in Apr 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on May 1, 2024
Convenient
Response from Property: Thank you for coming to use our services. We are glad that our customers are impressed by our services. Next time, I would like to invite you to use the service again.
Guest User
Paradise Twin Room with Riverfront
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Good location
Response from Property: Thank you for your kind to take the holiday at our hotel. We hope you will get the best experience from our services and facilities and hope to see you again as nearly future.
Zuixiang
Superior Room
Stayed in Oct 2024
Family
42 review
4.7/5
Amazing
Posted on Oct 26, 2024
The room is large, the view is nice, the location is convenient, you can walk around. The breakfast is OK. It is quite popular, there are many people on vacation, and the restaurant downstairs is also OK.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您抽出時間留下點評!😊我們非常高興得知您喜歡我們酒店的房間寬敞、景色優美、地理位置便利,同時也滿意我們的早餐和樓下餐廳的氛圍。USABAI Riverside Boutique Hotel 非常期待再次歡迎您蒞臨,希望能為您提供一個充滿美好回憶的住宿體驗。再次感謝您的光臨!
Pollss
Premier King Room
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Normally when I come to Chanthaburi, I stay here. Today I booked through Trip. It's cheaper than booking at the counter.
Original TextTranslated by Google
Response from Property: ขอบคุณสำหรับการมาใช้บริการที่เรานะครับ เรามีความยินดีเป็นอย่างยิ่งที่ลูกค้าประทับใจในการให้บริการของเราและ โอกาสหน้าขอเรียนเชิญมาใช้บริการใหม่นะครับ
Anonymous User
Heaven Sweet King Room With Riverfront
Stayed in Sep 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 3, 2024
The room is quiet, the air conditioning is cool, the overall atmosphere is good, the staff is good. The only problem is that the hot water for showering is not warm, or maybe they don't know how to adjust it. The balcony is not very inviting to sit and enjoy the view, but overall it's good. I will stay again when I have a chance. (The attached picture is the view taken from the room's balcony.)
Original TextTranslated by Google
Response from Property: ขอบคุณสำหรับการมาใช้บริการที่เรานะครับ และขออภัยในความไม่สะดวกที่เกิดขึ้นครับ เราขอแนะนำให้ในโอกาสหน้าถ้าลูกค้าพบเจอความผิดปกติที่เกิดขึ้นกับอุปกรณ์ในห้องพักหรือไม่เข้าใจวิธีการใช้งานสามารถเรียกทีมงานของเราให้เข้าไปช่วยแก้ไขและ สาธิตวิธีการใช้งานอุปกรณ์ตลอดระยะเวลาที่ลูกค้าพักกับเราได้ครับ และเรามีความยินดีเป็นอย่างยิ่งที่ลูกค้าประทับใจในการให้บริการของเรา โอกาสหน้าขอเรียนเชิญมาใช้บริการใหม่นะครับ
PPANGG
Premier King Room
Stayed in Sep 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The hotel is clean, the service is good, and the price is cheap at 1,000 including breakfast. The price is really cute. ☺️
Original TextTranslated by Google
Response from Property: ขอบคุณสำหรับการมาใช้บริการที่เรานะครับ เรามีความยินดีเป็นอย่างยิ่งที่ลูกค้าประทับใจในการให้บริการของเราและ โอกาสหน้าขอเรียนเชิญมาใช้บริการใหม่นะครับ
Spoon~Perkie
Premier King Room
Stayed in Aug 2024
Business travelers
5 review
4.5/5
Great
Posted on Sep 2, 2024
The room is clean and quite quiet. If you choose the corner by the water, it will be very beautiful. I came to work, so I chose the normal corner, which is not very good. But if you come to work, it's okay.
Original TextTranslated by Google
Response from Property: ขอบคุณสำหรับการมาใช้บริการที่เรานะครับและ ขออภัยในความไม่สะดวกที่เกิดขึ้นนะคัรบเราจะนำความคิดเห็นของลูกค้าไปพัฒนาการให้บริการให้ดียิ่งขึ้นไป โอกาสหน้าขอขอเรียนเชิญมาใช้บริที่เราใหม่นะครับ
บีบอย
Heaven Sweet Twin Room With Riverfront
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The rooms are spacious, clean, and the staff have good service.
The place to stay is convenient to go anywhere in the heart of Chanthaboon city. Review from the room looking down on the beautiful Chanthabun River.
Original TextTranslated by Google
Response from Property: ขอบคุณสำหรับการมาใช้บริการที่เรานะครับ เรามีความยินดีเป็นอย่างยิ่งที่ลูกค้าประทับใจในการให้บริการของเราและ โอกาสหน้าขอเรียนเชิญมาใช้บริการใหม่นะครับ