Holiday Inn Resort Chaohu Hot Spring

Holiday Inn Resort Chaohu Hot Spring Reviews

Holiday Inn Resort Chaohu Hot Spring

No.128 Tangshan Road, Chaohu, Anhui, 238000, ChinaView Hotel Details
Holiday Inn Resort Chaohu Hot Spring
Holiday Inn Resort Chaohu Hot SpringHoliday Inn Resort Chaohu Hot SpringHoliday Inn Resort Chaohu Hot Spring
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Holiday Inn Resort Chaohu Hot Spring Guest Reviews

4.7/5
Outstanding
1557 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1557)
Positive reviews(1530)
Reviews with photos/video(426)
Relaxing hot springs(132)
Delicious breakfast(119)
Perfect for kids(108)
Friendly front desk staff(77)
Close to amusement park(31)
Family activities available(19)
Has facilities for children(17)
Negative reviews(27)
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 20, 2024
I am not the person who travel and review a lot, but this is one of the places I called Gem in Chaohu. The rooms is clean and well considered. My daughter enjoyed the views of mountains and balcony. And for kids, this place has a lot of amenities for them: swimming pool, game room, etc. So I would recommend this place in the area if you have no idea what to do with your kids! BTW: it has hot spring too, but we don’t have chance to try, will leave it for next trip
Response from Property: I think we still have a certain fate, hahaha, that's right. I was a little girl in the go-kart track before.At the time,you asked me if I would be here tomorrow. now I have changed departments.I hope your daughter makes progress in Chinese during this trip.I am really happy to receive your praise, thank you for your recognition of our hotel scenery, we will continue to work hard to provide guests with perfect vacation travel services.Next time you have the opportunity to experience the hot springs, we will bring you the most warm and attentive service. I wish you a happy life and all the best.
Vasuchina
Premium room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Perfect for family stay. No downsides . Great stay
Response from Property: Dear Ctrip Binxi, thank you for choosing Chaohu Shenye Hot Spring Holiday Resort as your hotel, we are glad to receive your full praise, we will continue to work hard to provide perfect vacation travel services for Binyou, and look forward to your arrival again! Have a great day! All the best!
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 9, 2024
we really enjoyed the service and staff well understands language
Response from Property: 尊敬的攜程賓客,感謝您選擇巢湖深業温泉假日度假酒店作為您的下榻酒店,很高興收到您的滿分好評,非常感謝您對我們的表揚,感謝您對酒店工作人員的認可, 我們會繼續努力為賓客提供完美度假出行服務,期待您常回"家"看看!祝您生活愉快!萬事順意!
Guest User
Superior Queen Room
Stayed in Dec 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Jan 9, 2024
A relaxing getaway! Lily was very attentive and helpful. Sandy, the barista, was also very sweet :) The bathrooms could be cleaned a bit more thoroughly though. There were clumps of hair left in the shower and on the floor.
Response from Property: Dear guest, thank you for choosing to stay in our hotel. We will take your feedback seriously and strive to do better. We look forward to your coming again!
Guest User
Superior Queen Room
Stayed in Nov 2023
Couples
12 review
4.7/5
Amazing
Posted on Nov 19, 2023
My wife enjoyed our second trip to this hotel and the hot springs next door. Last time we visited in the winter in the middle of the week, so there were limited options for food at/near the hotel. This time, we visited during the weekend, and although it was a bit busier, we enjoyed ourselves a lot. Some of the staff at the hotel speak English very well, and they are all very kind and accommodating. The hotel is a bit out of town, but otherwise it is set up very well for all sizes of groups or types of travelers.
Response from Property: Dear guest, thank you for staying again, I am very glad to receive your praise, thank you very much for your praise to us, thank you for your recognition of the hotel staff, we will continue to work hard to provide guests with the perfect holiday travel service, looking forward to your visit again! Wish you a happy life! Everything is fine!
Thomas Wickham
Superior Queen Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Nice view of the mountains, access to hot springs for a discounted ¥100 per person, helpful staff
Response from Property: Dear Ctrip guests, thank you for your stay, we are very happy to receive your full praise, especially your recognition and love for the service, which is the biggest reward we have received, we look forward to your coming again! Wish you a happy life!
Cesar Rojas C
Superior 2-bed Room
Stayed in Nov 2023
Couples
22 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Very nice place and the hot springs are close, I just would like a track for ride my bike
Response from Property: Dear guest, thank you for your stay, we are very happy to receive your full praise, we look forward to your coming again! Wish you a happy life!
Guest User
2 Twin Beds Premium Mountain View
Stayed in Mar 2023
Family
31 review
4.5/5
Great
Posted on Apr 16, 2023
The interior hot springs didn't work. There was no bubbles or other springs at the interior pools. Fortunately the outside from the spa was very nice. The room's floor was sinking when you walk.
Response from Property: Dear guest, thank you for staying at Holiaday Inn Resort Chaohu Hot Spring. We value your feedback and will continue to work hard in the future. We look forward to your arrival again! Wishing you a happy life!
AndyM8
Superior 2-bed Room
Stayed in Aug 2022
Couples
24 review
4.5/5
Great
Posted on Oct 6, 2022
+ BBQ outside + hotspring + location - service
Response from Property: Dear Ctrip guest, thank you for staying at Chaohu Shenye Hot Spring Holiday Resort. We are very happy to receive your review. Thank you for your love for the hotel. We look forward to your visit again and wish you a happy life and all the best.
Anhuibengburen
Superior 2-bed Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
I came back to the old place (visiting Shenye Hot Spring Holiday Resort Hotel) again, and the beauty of a few years ago is still vivid in my mind. Last time, I took my mother to the hot spring and stayed here. The hotel is very large, surrounded by various green plants, like entering a big oxygen bar, breathing becomes relaxed and comfortable. The hotel room is very large, and the balcony can see the hills behind, which are surrounded by clouds and mist, beautiful. The room is spacious and bright, clean and tidy, the mattress and pillow are also very comfortable, the bathroom is larger than other hotels, the toiletries are neatly arranged, and the sanitary ware is clean. The hotel front desk service is very good. The person who received us was a kind and beautiful girl named (Jingjing), who helped me arrange it very carefully and thoughtfully, and even informed us of the details we didn't expect in advance, and helped to properly solve any problems, saving us a lot of trouble. Arriving at Shenye Hot Spring Holiday Hotel is like returning home. Next time I come, I will ask (Jingjing), this amiable girl, to help me arrange it. I have to mention the hotel (Cuiyuan Restaurant). Because I didn't know what local specialties there were, I bought a 248 set meal from **. It was delicious and the service was very friendly. The three of us didn't finish it. The fish and shrimp were very fresh, the old duck soup was very delicious, and the mushroom buns (dim sum) were lifelike and very affordable. Each dish was a large portion. I had a great time eating. The scenery in front and behind the hotel is beautiful. I took a lot of beautiful videos and photos and soaked in the warm hot springs. It was worth the trip.
Original TextTranslated by Google
6/18
Response from Property: Dear Ctrip guest, thank you for choosing Chaohu Shenye Hot Spring Holiday Resort as your hotel. We are glad to receive your full praise. Thank you very much for your praise and recognition of the hotel staff. We will continue to work hard to provide guests with perfect holiday travel services and look forward to your frequent return to "home"! I wish you a happy life! Everything goes well!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The environment is beautiful and suitable for vacation. There are various small activities. It is good to bring children here. You can soak in hot springs. The room is quite large, with a balcony and a relatively large bathroom. There are a lot of people for the self-service dinner on Saturday night, and you have to queue. The archery time is one hour in the morning and one hour in the afternoon, so you need to arrange your time well.
Original TextTranslated by Google
Response from Property: 尊敬的攜程賓客,感謝您選擇巢湖深業温泉假日度假酒店作為您的下榻酒店,很高興收到您的滿分好評, 我們會繼續努力給賓客提供完美度假出行服務,期待您的再次到來!祝您生活愉快!萬事順意!
Wangxiaotu
Standard Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 20, 2024
I took my kids to soak in the hot springs on the weekend. The last time we came was with two people. After eight years, we came back as a family of three. Although the hotel is old, the facilities are not outdated. The staff is very good and responsive. There were some minor problems with the room I booked, but they upgraded it for me. The buffet dinner tasted good and it was a great experience. I will come again with my parents when it gets a little cooler~
Original TextTranslated by Google
Response from Property: Dear Ctrip guest, thank you for staying at Chaohu Shenye Hot Spring Holiday Resort. We are very happy to receive your high praise, especially your recognition and love for our service. This is the greatest compliment we have received. We look forward to seeing you again! Wish you a happy life!
Guest User
Superior Queen Room
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel check-in is in the parking lot. There is no obvious guide or we didn't find it. We called the front desk and they said it was right opposite the entrance. After we went there, they said it was just a hot spring and we needed to check in first. It took us seven or eight minutes to get there. Check-in was not very fast either. After that, it was smoother. We went to the hot spring, which was very big and had a unique view. If we were tired, we could go to the second floor to rest. There were self-service fruit tea and entertainment programs. The dinner was very rich and delicious. After dinner, we took a walk in the park. The air was very fresh and the natural oxygen bar made people feel comfortable physically and mentally. There were some activities to play on the second day. The children liked it very much. After playing, we went to the hot spring again. In short, the price-performance ratio was good.
Original TextTranslated by Google
Response from Property: Dear Ctrip guest, thank you for choosing Chaohu Shenye Hot Spring Holiday Resort as your hotel. We are glad to receive your high praise. We will continue to work hard to provide guests with perfect holiday travel services and look forward to your coming again! I wish you a happy life! Everything goes well!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
24 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The room is quite big, with a sofa and a desk, a balcony, complete facilities, and a relatively large and clean bathroom. The service is also very good. There are handsome guys at the gate to help with luggage, one-on-one check-in, and free drinks. It is very convenient to go to the hot springs. There are battery cars to pick you up, and it only takes five minutes to walk back. The Bantang Old Street, 1 kilometer away, is very good for eating.
Original TextTranslated by Google
Response from Property: Dear Ctrip guest, thank you for staying at Chaohu Shenye Hot Spring Holiday Resort. We are very happy to receive your high praise, especially your recognition and love for our service. This is the greatest compliment we have received. We look forward to seeing you again! Wish you a happy life!
Daleisisalamuluyou
1 Bunk Bed Standard Kids Theme
Stayed in Oct 2024
Family
4 review
3.7/5
Posted on Oct 4, 2024
Hygiene: Bring your children out to play, it's a relatively old hotel, the facilities are a bit old, it's not a big deal, but the hygiene of the parent-child room is too bad, the corridor leading to the parent-child room is so smelly, my husband and I thought it was the smell of the black carpet after research. There are instant noodles on the children's sofa in the room, and there are also instant noodles on the steps of the upper bed. Is this not cleaned? Then the wash basin and the shower drain and floor drain are too slow, all blocked by hair, so disgusting. Then if the guest does not use toothpaste and toothbrush, they will not be replaced, because the box above has been softened by water. In short, it is very dirty everywhere, which is not friendly to children, so I have to clean it myself when I come out to play. There is no service, you ask her and she will answer, it's so-so, there are few places for breakfast and it's also so-so. The room fee of one thousand yuan a night is not worth it at all. In Nanjing and Shanghai, the service should not be too good for more than one thousand yuan.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Chaohu Shenye Hot Spring Holiday Resort. First of all, we sincerely apologize for the unpleasant experience during your stay. We are deeply sorry for not giving you a perfect holiday experience. We will check and improve the hotel and hotel-related issues you raised one by one. We will strengthen training for relevant staff, improve service quality, and gradually improve hardware quality. We hope that through our efforts we can regain your trust and look forward to your coming again. Finally, I wish you a happy life and all the best!