The Hilton Homewood was incredibly disappointing! Firstly there are three different Hiltons all in the same area, so please DOUBLE CHECK you have the correct one! The wear and tear is evident, the rooms are not cleaned properly, dirty dishes in the dishwasher with a sticker saying clean dishes, even after changing rooms initially. Found hairs in the bed yet sheets were supposed to be freshly laid, Lamp shades dirty, the switches dusty and dirty, bulb not working. Draws handles dirty in kitchen and bathroom. Fridge excessively noisy difficult to get a good night sleep. Overall I was trapped as they would not refund even when asked to move to the next door Hilton. The most disappointing hotel experience in any US hotel. Wii definitely NEVER stay in another HILTON. The front desk is friendly, however, this does not excuse the cleanliness and standards. The front desk offered a nights refund due to complaints, however the booking team refused flat out. Shockingly Awful. Don't GO. FULL STOP.