The Charles Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chatham
The Charles Hotel
Health Protected
15 New Rd, Chatham, ME4 4QJ, United Kingdom
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When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Great Lines Heritage Park. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 43 Reviews
Amenities
Private ParkingFreeBarRestaurantMeeting RoomLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: London Southend Airport
(71.1 km)
Train: Chatham Railway Station
(310m)
Landmarks: The Historic Dockyard Chatham
(1.8 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
8
Double Room
1 Double bed
Non-smoking
Electric Fan
Towel
Lower Washstand
Private Toilet
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7
Deluxe Triple Room
1 Single bed and 1 Double bed
Non-smoking
Electric Fan
Towel
Lower Washstand
Private Toilet
Check Availability
7
Single Room with Single Bed-Non-Smoking
1 Single bed
Non-smoking
Electric Fan
Towel
Lower Washstand
Private Toilet
Check Availability
Guest Reviews(43)
3.4/5
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests appreciated the comfortable beds, cleanliness, and welcoming atmosphere but reported problems with breakfast quality and safety. They enjoyed the convenient location and exceptional service from the staff.
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Helpful
Not helpful
Guest User
March 18, 2024
Avoid this place, our check in time was between 3 and 4pm, we arrived at just after 3 to find the hotel locked, we rang the doorbell and tried to phone but no answer to either. Two guests in the hotel came down to go out so they let us in the front door and we then sat in an empty reception area for 1 hour. In the end we had to find alternative accommodation as we were in Chatham for a party in the evening and needed to get ready. We were about to leave when somebody finally turned up and didn't really seem bothered that we had been waiting for over an hour to check in. We told him we had found somewhere else to stay so we didn't even get to see the room but I feel that we probably had a lucky escape.
Graham
July 7, 2023
Friendly staff.
Stephen
July 21, 2023
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
Azhar
August 11, 2023
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Anthony
June 2, 2023
On arrival I booked a full English Breakfast so I did not have to worry about food for the day but I did not get this and was promised a refund but still not received.
First day two eggs sausage hash browns toast brought to me cold.
2nd day toast eggs sausage milk out of date had to ask for orange juice fridge locked.
3rd day eggs sausage beans no toast had no bread
Last day warm bread not toasted still white I paid 8 pounds a day for this I said if they sorted this out I would use them again but it hasn’t been I don’t think they have a hygiene certificate to cook breakfast vey disappointed.also bedding towels not changed had to ask on my forth day.
Simon
July 3, 2023
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Guest User
November 8, 2023
Me and my sister travelled to Chatham last minute for a family emergency and stayed at the Charles hotel for 3 days... Our stay was amazing the room was clean and bed comfy, bathroom was clean. The staff really couldn't do any more for us they attended to our every need very warm and welcoming. We like it that much we even booked on for an extra night. The Indian restaurant next door is absolutely unbelievable, food cooked fresh and facility is absolutely spotless again the staff attended to every need. Absolutely brilliant customer service both hotel and restaurant. We wouldn't stay anywhere else now whenever we next come to Chatham!
Guest User
September 20, 2023
A lovely boutique hotel With a lovely Indian restaurant attached. For a new hotel, they have done really well. They recognise there’s a few small touches to finish off and make it near perfect. I’d recommend to anyone Definitely will stay again
Guest User
September 19, 2023
Lovely stay at The Charles Hotel. Lovely clean room, comfortable beds and pillows, great shower. Polite, friendly staff and a great restaurant attached to the hotel. Would like to see a lift though as we were on the top floor :). We would love to go back in the future
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 06:00–11:00
Front desk hours: [Mon-Sun]15:00–23:00
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.4/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 20
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Great Lines Heritage Park. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
Wi-Fi in Public AreasFree
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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