City Résidence Chelles Reviews

Dilapidated room, the card system for parking and the room works every other time. The housekeeping staff kicked us out at 10:40 a.m. even though check out is 11 a.m. The common areas are not very clean and the first floor stinks of cigarettes. The stairs stink of urine, lack paint on the floor and wall and are really not clean at all. The staff does not have a coherent discourse regarding the return of the deposit. Breakfast quite expensive for the content, no cold meats, fruit, cheese. Available croissant, paint, cereals, compote yogurt. A minute's stop is missing to get the card for the room and parking.

Bien ça va ...

I only stayed for two nights before my flight but during that time I received really friendly service and was able to walk to anywhere in Chelles I needed to go. If you don't really feel like walking than there are a few restaurants right near bye. Good location, good accomodations.

False advertisement of apartment rooms are deteriorating and smell of unclean its in the air.Not once they cleaned my room!staff not polite at all. Rude they refused to understand you even when on their add say they speak Portuguese and English. Ants and cockroaches will join you. Worst place I ever stayed in my life not recommended.Sou Portuguesa e falo English fluente e sempre mantiveram a mesma resposto não percebo o que dizes?palhaçada porque têm disponibilizado na Internet que falam essas duas linguas quando é mentira.As fotos disponibilizadas na Internet deve de ser de algum apartamento que esta fechado a 7 chaves so serve para display 😄 oh The only good yhing about this place ifs 20min from Disneyland!

The hotel is very dirty and the room absolutely disgusting! I couldn’t get in contact with the managers cause i had to leave after first night but i ve booked for 4 night! Still waiting for refund but no one get back to me so far! i left the key at the reception and the girl gave me a number to call , no one picked up

Rooms are dirty and some of the stuffs were broken on some of the rooms we saw. The all hotel needs a full remodeling and redesign. The staff was nice, polite and professional. I don't recommend it if you are looking for comfort.

The best part about this hotel was it was a 20 minute drive to Disney, I was told on reception when we arrived we could put towels on floor and get new ones, it didn’t happen, so when we asked we were told they have housekeeping ONCE a week! If you want cheap this is the hotel, if you want a little more comfortable stay then look for somewhere else. Me and my partner have said if we come to France again we won’t be staying here. It was very very poor.

Appartment was old but clean. Appartment should be renewed, but for the price is was ok. Breakfast was ok. Private parking for 5 euro's the night. 30 minutes from Disney. Breakfast is 8.50 euro p.p...

I didn’t like everything. This place was so horrible we had booked two nights in this hotel and it was the worst experience so far the first night we talked to them to gives us extra blankets and pillows for the kids and they said they don't have......... The pillows were like a f..... paper.. The second night we had to sleep in a f....... van with 4kids and pregnant women because off this bull.....hotel we called several times to the emergency number and even other numbers now one accepted the call.... Because they cancelled our room cards after we went one full day in Disneyland... We even had to go to the police station for help but they did nothing too... Don't waist your money on this not if it is just 5euro per night.... We even told them to give us the refund but till now nothing happened THIS IS S.......

this is the worst..do not spend not even €1 here.we booked and paid for 2 nights.we were with kids and paid for them however no bedsheets for sofa bed.when asked they said they dont have!!! . after the first night we went full day at disneyland.when we came back at about 12am our rooms where locked .they had de activated our card rooms.no reception there called million time on all numbers.went to pokice station they called too for nothing. we had to sleep in a van with 4 small kids and a pregnant women. it is unbelievable.they are scammers and big liars.do not be fooled by the good price.our holiday was ruined because of this unbelievable non sense scammers.

VERY BAD I DONT RECOMMEND. I mean it’s okay if u stay in one day but not three to one week. The bedding so poor only had one blanket on kingsize bed and only ONE TOILET paper. PLUS BUGS SMALL BUGS ESPECIALLY IN THE TOILET. The apartment is nice but the cleaning needs to be fixed you couldnt step on the floor. And the welcoming was not it. For the low price is ok.

Came here with a family of 6 gave us two rooms with only one double bed in each, when asked for another room the receptionist was rude and unhelpful and didn’t give us one, rooms were full of ants and there was dirty water coming out of the sinks and bath, honestly wouldn’t recommend this place to anyone

Room was clean, stayed here with my 2 kids. Only slept and toke a shower in the appartment, did not cook so no experience with that. Overall a nice stay. Small shopping center nearby. I recommended to park the car on the private parking place

room was tight for 2 of us, towels were not very clean, i washed the dishes and cutlery before use, kettle was not working, extractor fan in bathroom was hanging on the wall and was not connected, no air con, there is one restaurant across the road and it does not have a wine or beer licence, however the food and service was good, there are no other restaurants in the vacinity, or pubs or cocktail bars, ever thing was at least one hour journey by public transport, and Disneyland is one and half hour journey again by public transport, also we had to pay 15 euro tax and a deposit of 75 euro on arrival which i was not made aware of, would not recommed hotel, or area