I stayed here for just one night while passing through, picking The Queens Hotel from its TripAdvisor reviews and based on knowing where it was located, centrally in Cheltenham. The location is very good, easy to find and the buildings are attractive and well kept and there's a decent carpark around the back of the site which the hotel's own website underplays. Reception was good, they offered me a welcome drink and the bar that I popped into was very nice. My room (up the amazing staircase) was well appointed, comfortable and had everything that I needed in it. I'd say that the bathroom felt a little more modern than the room itself but both were absolutely fine. I didn't eat in the hotel other than to have breakfast where the service was good and the dining room was nice. I'd happily stay here again for a night or two if I was passing back through Cheltenham, it's a characterful building in a good location providing a decent service at a reasonable price.