Ramada by Wyndham Cheltenham

Nice room shower very hot could not turn the heat down, breakfast luke warm

This isn’t a budget hotel. There was no hot water for a shower in the morning. When I spoke to the front desk about it I got no apology, on ‘yes someone else said that’. So I emailed and stil got no apology and a similar response. Certainly wouldn’t stay there again and would not recommend it. Very poor.

Ok for the price. Rooms nice and clean, but bar was not manned so a bit slow getting a drink, and restaurant not available. Taxi to nearest restaurant is around £10.00 and nothing in walking distance. Could be soo much better.

Terrible experience. Noisy with water from other rooms, and others complaining about the noise. No hot water. No sink plug. Horrible pillows etc etc

Perfectly fine hotel and good value for money. Duvet cover had a footprint on, but bar that all was plenty good enough.

I stayed at this hotel 27 November for one night. The heating in the bedrooms was not working so we were supplied with a small electric fan. This was not adequate so we asked for another. Apparently none of the rooms had heating working. The bathroom was very large with a small towel rail that did not gesture the room adequately. Only two pillows in total in the double room had to ask for extra. Phone is the room unconnected and did not work. No information in the room about facilities etc I was going to ask for a part refund on check out but no one at desk with a sign to say no one available

Nice rooms, quiet area, AC is still not working after many months, but not a problem

This hotel has the foundations to be excellent, the rooms are very good, beds are comfortable etc but the service lets it down. On arrival I was given a room that was still occupied, luckily the occupants were out, breakfast was either a cooked breakfast to order or coco pops not much else on offer, and then they tried to charge me at the table even though I’d already paid. Still no food offering either which is disappointing.