Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)

Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store) Reviews

Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)

28 East Down Street, Guoxin Square, Chengdu, ChinaView Hotel Details
Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)
Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)
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Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store) Guest Reviews

4.2/5
184 review
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(184)
Positive reviews(168)
Reviews with photos/video(72)
Friendly front desk staff(30)
Classy environment(22)
Easy to get around(21)
Large rooms(19)
Would stay again(9)
Great location(6)
Well decorated(5)
Comfortable bed(4)
Negative reviews(16)
Alicethx
Deluxe Suite
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 14, 2024
Quite a new hotel, still renovating some rooms when we visited. Easy access to food by walking. Staff are friendly and helpful. Overall comfortable stay.
Response from Property: Dear guest: Hello! Thank you very much for taking the time out of your busy schedule to give a sincere review of this stay. Seeing that you are quite satisfied with our service, hygiene, and environment, and give positive comments, all the staff are very excited. Please give us a 5-point praise, which will be our motivation for progress. We will continue to uphold the service concept of working hard and serving attentively, so that you can feel the warmth of home. All the staff of Blue Coast Hotel welcome you to come again, and wish you a happy life and happiness every day!
Anonymous User
Smart Family Room - City-View
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Nice hotel in chengdu, room very clean, staff very helpful n friendly, wifi strong, definitely will come back again
Yunling
Deluxe Suite
Stayed in Apr 2024
Family
5 review
3.7/5
Posted on Apr 20, 2024
This hotel could be great for a family visiting chengdu. The room was large and modern, with excellent sound proofing. The problem was floor 23 was a construction zone, and our room was only mostly finished with missing cabinets and no AC in 30 degree heat in spring. Then on the last day the builders overloaded the power at 7am, causing smoke in our phone charger and a floor wide power cut. Recommend you check if your floor is a building site before you book.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. We apologize for any accidents that occurred during your stay. The air conditioner has now been replaced for independent use. Seeing that you are satisfied with our service, hygiene, and environment in all aspects and give positive comments, all employees are very excited. Please give us a 5-point praise. This will be our motivation for moving forward. We will continue to uphold the principle of doing things with heart, The service concept of attentive service will make you feel the warmth of home. All staff of the Blue Coast Hotel welcome you to visit again and wish you a happy life and happiness every day!
Guest User
Deluxe Suite
Stayed in Apr 2024
Family
2 review
1.7/5
Posted on Jun 24, 2024
We were distraught with the hotel and the room we got. 1st, the hotel got no aircon but they advertised they had. we booked for a total 4nights and had to suffer with no fan, no aircond for the first night. We went to talk to the receptionist in the morning, they refused to refund us, they gave us an industrial portable aircon. We booked a 3 large bed room. We used the portable aircon in the living room (common space) to cool the area. There was one room with no window and no ventilation. We called the receptionist to send another aircon and they did (reluctantly). There was only one shower in the unit and the door cant close. In the showering toilet, there was also no where to place / hook your cloth without getting it wet. We had to place our clothes outside, and opened the door and take the clothes in when we were done showering (that being said, your other family members cant use the toilet at all when someone was showering). I wasn't sure if they were short of staffs. The room cleaning service was bad and we didn't bother to really make a fuss about it as we just wanna rest after a whole day out. On our last day, the electricity was cut off as well as the hotel was actually undergoing some renovations and they had to cut the electricity supply (yea we suffocated in the room while packing). Tbh, i really wont recommend this hotel to anyone else. We were probably bad luck as we booked during the period when they were still renovating. Are they even allowed to start running a business when the facilities were not even ready to serve customer? Huge question mark.
Guest User
Queen Room
Stayed in Jun 2024
Friends
34 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Overall, I am very satisfied with this hotel I stayed at this time. The location is very good. There are many places to eat, drink and have fun nearby. The environment, sanitation and services are both good. If you plan to visit Kuanzhai, I strongly recommend you to stay here.
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Response from Property: Dear guests: Hello! Thank you very much for staying in the hotel and giving us a high evaluation. Every section of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
Guest User
Smart Suite - With View
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Beautiful environment, good location, easy to find, very close to Wenshu Monastery, well-equipped facilities, clean and tidy rooms, convenient transportation, hotel staff are warm and thoughtful, and willing to provide services,
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time
Guest User
Smart Room - City-View (2 Beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
The hotel is conveniently located, the customer service is very gentle, the interior decoration is also in place, and the price is very reasonable. It is really cost-effective. I must come here again next time. The hotel is also very clean! I have to give you a thumbs up
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Guest User
Queen Room With City View
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 29, 2024
The hotel booked by a friend is quite far away, but I am happy to stay here. The guy at the front desk is quite handsome. I checked in quickly. The service is good. The room is clean and comfortable. I like the window sill. You can see the night view and drink tea. The hotel environment is good. The facilities are very new.
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Guest User
Queen Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 24, 2024
The service attitude is very good. The front desk will answer any questions you have. The hotel environment is very good and beautiful. It is close to Chunxi Road, Taikoo Li, Kuanzhai Alley and other fun places. The room is cleaned very cleanly, and the room facilities are very smart and fully automated. The experience is full.
Original TextTranslated by Google
Response from Property: I am so excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We in the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Blue Coast Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time
Anonymous User
Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
It's not hot today, the temperature is moderate. I'm in a good mood. This store seems to be in the city center. It's close to everything, such as Kuanzhai Alley, Chunxi Road, Wenshufang. It's just a few stops away. The hotel rooms are clean and the attitude is super good. The environment is good. The facilities are new. It seems to be a new store. Recommended, recommended. Come again next time.
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Response from Property: Dear guests: We are glad that you and your friends had a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
Guest User
Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 22, 2024
I came here with a good mood. I felt good when I entered the front desk. The service was good. The elevator was fast. The customer service was clean and the facilities were good and new. It was very close to Chunxi Road, just a few stops away. Wenshufang was within walking distance. When I checked out, the guy at the front desk introduced us to Chengdu snacks. It was great.
Original TextTranslated by Google
Response from Property: Dear Guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic Blue Coast Hotel people can leave you with a good memory. I look forward to your next visit and wish you all the best.
Guest User
Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 22, 2024
The hotel is on the roadside. The front desk guy is warm and smiling. The room rate is moderate and worth it. The room facilities are new and clean. There are smart controls. Quiet. I walked around Kuanzhai Alley and it was too close. It's a few minutes to Wenshufang. It's worth recommending. ! ! ! ! !
Original TextTranslated by Google
Response from Property: I am really excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We in the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. XXX Hotel is a young and energetic hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time
Guest User
Queen Room With City View
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 25, 2024
I have been to Chengdu for a few days. I am tired from shopping. But fortunately, this hotel is very comfortable. The hotel is convenient for transportation. It is within walking distance of Chunxi Road, New City Plaza, Kuanzhai Alley, etc. The room is clean and large. I live on the 20th floor and enjoy the night view. It is so cool. The hotel service is good. The facilities are new. Right here, I am waiting for you in Chengdu.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business trips or travel! Sincerely look forward to your visit again!
Guest User
Queen Room With City View
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Overall, I feel good. Worth recommending, really great!! The front desk is on the first floor. The girl is nice. She can talk and provide good service. It is clean and hygienic, and the room is large. It has smart control, which is comfortable. The corridor is bright. The guest rooms are fully equipped and the equipment is new. Standing on the windowsill, you can see the night view. It is so beautiful.
Original TextTranslated by Google
Response from Property: Dear Guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic Blue Coast Hotel people can leave you with a good memory. I look forward to your next visit and wish you all the best.
Guest User
Queen Room With City View
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 25, 2024
First time staying here, recommended by a friend. Clean and hygienic, big room. New facilities. Good hotel environment. The service staff are very friendly. Wenzhufang was visited and incense was burned. The curtains can be controlled, which is new.
Original TextTranslated by Google
Response from Property: Dear Guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic Blue Coast Hotel people can leave you with a good memory. I look forward to your next visit and wish you all the best.