Holiday Inn Express Chengdu Tianhe

Holiday Inn Express Chengdu Tianhe Reviews

Holiday Inn Express Chengdu Tianhe

Floor 1, No. 169 West Lianghe Road, Pidu District, Chengdu, Sichuan, ChinaView Hotel Details
Holiday Inn Express Chengdu Tianhe
Holiday Inn Express Chengdu TianheHoliday Inn Express Chengdu TianheHoliday Inn Express Chengdu Tianhe
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Holiday Inn Express Chengdu Tianhe Guest Reviews

4.8/5
Excellent
801 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(801)
Positive reviews(794)
Reviews with photos/video(92)
Delicious breakfast(138)
Easy to get around(86)
Convenient location(73)
Friendly front desk staff(67)
Close to metro(62)
Perfect for business trips(13)
Tasty restaurant(13)
Has rooms for families(3)
Negative reviews(5)
Guest User
Family Suite
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Bella went above and beyond to help us contact our driver since we don’t have Wechat. She also helped us in ordering food delivery. Every staff here is just so friendly and nice. Breakfast is great. Laundry facilities is a plus and no need to bring soap! We had an amazing time in Chengdu and this is one of the many reasons why. Highly recommend!!
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Chengdu Tianhe. Your satisfaction and praise is the best affirmation of us. As a member of InterContinental Hotels Group, the hotel has a meticulous guest service system, high-end and simple decoration design, and humanized facilities, and is committed to providing every guest with a pleasant experience. Here, you can enjoy high-speed Wi-Fi, experience the comfort of sweet bedding and branded bathrooms, and a nutritious Chinese and Western breakfast buffet will also start your day. We look forward to welcoming you to our hotel again. Have a great trip! Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jul 4, 2024
The location and breakfast were good and the service was excellent and recommended!
Response from Property: Dear Guest, Your simple praise means a lot to Ash, which is enough to prove that our efforts have been recognized! Quality service and clean and refreshing environment has always been the purpose of our hotel, At the same time, it is also one of the key points chosen by the majority of business travelers. We dare not slack off. Therefore, the hotel strictly requires every staff to serve sincerely and professionally, and strictly controls the cleaning work, and strives to present a warm and comfortable, clean and refreshing atmosphere for guests. But a little regret failed to get your full five-star review, Ash look forward to meeting with you again, and finally wish you a happy day ~ Smart Holiday Guest Care TeamDear Guest, Your simple praise means a lot to Ash, which is enough to prove that our efforts have been recognized! Quality service and clean and refreshing environment has always been the purpose of our hotel, At the same time, it is also one of the key points chosen by the majority of business travelers. We dare not slack off. Therefore, the hotel strictly requires every staff to serve sincerely and professionally, and strictly controls the cleaning work, and strives to present a warm and comfortable, clean and refreshing atmosphere for guests. We look forward to seeing you again and wish you a happy day ~ Holiday Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Booked the hotel due to flights delayed. A Nice hotel in Pidu district and close to the Xipu Station. Front desk staff is very helpful, especially Ellie. She even gave me a nice gift during checkout, a small Panda :)
Response from Property: Dear guest, hello! Thank you for staying at the Tianhe Zhixuan Holiday Hotel in Chengdu. We are honored by your affirmation and recognition of hotel services, and your encouragement and support are also the driving force for our hotel to continue moving forward. A clean and refreshing hotel environment helps you alleviate the fatigue of travel, and thoughtful intelligent selection services allow you to experience the care of friends, which is our goal as always. We also hope that you can experience it again and receive your five-star praise. We look forward to meeting you again! Wishing you a happy life!
DAEGI
Superior Queen Room
Stayed in Aug 2023
Business travelers
77 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Good place for business trip to chengdu, very clean and good front in hotel
Response from Property: Hello dear guest, simple writing is your thoughtful feedback, your earnest expectations for Xiaozhi, and Xiaozhi's goal and motivation to perfect herself! We follow the unified standards for smart selection holidays, and our rooms are equipped with imported soft and plump bedding, providing a comfortable and warm sleep experience; The desk and sofa have complete wireless network, allowing for easy access to work and leisure at any time; Constant temperature rain shower, quiet and comfortable bathing. Simple and fashionable style in smart selection, warm feeling in smart selection, and comfortable experience in smart selection. Sincerely looking forward to your stay again. Wishing you and your family joy and laughter.
Guest User
Superior Queen Room
Stayed in May 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 9, 2023
good place for staying in Chengdu during business trip, near have a convenient store for buying food and beverage
Response from Property: Thank you for your full support and trust to encourage Xiaozhi to move forward. We attach great importance to the quality and connotation of service, and are committed to providing every guest with warm and thoughtful, accurate and efficient professional service, so that you can be treated kindly every moment of your stay. The sanitary environment of the hotel is the best business card, our cleaning staff takes every cleaning seriously, daily small cleaning, from the lobby to the room every linen; Regular cleaning is included in every corner of the hotel, bringing you peace of mind, rest assured, clean accommodation environment. We sincerely invite you to visit us again and wish you a pleasant trip!
Nabrudis
Superior Queen Room
Stayed in Aug 2024
Business travelers
63 review
4.5/5
Great
Posted on Sep 2, 2024
Very functional!
Response from Property: Dear guest, I'm sorry that I didn't get your five-star praise. Maybe there is something wrong with Xiaozhi. We will make improvements. A subway station to intercity express 20 minutes to reach the Dujiangyan Qingcheng Mountain convenient transportation A delicious breakfast to open a new journey of the day "the past can not be remongised, the comer can still chase," sincerely hope that you can give us another chance, let us provide you with better service and experience, Xiaozhi look forward to your next visit.
Guest User
Superior Queen Room
Stayed in Aug 2022
Solo travelers
9 review
3.7/5
Posted on Aug 11, 2022
Great and reliable hotel. Clean and the food is good.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to share your stay experience with us. Glad to see you enjoyed your stay. But unfortunately, the hotel did not get your 5 star review, if you have any questions, please feel free to contact our front desk and we will try our best to help you. We look forward to seeing you again. Have a great day today! Sincerely, The IHG Social Listening Team
Erez
Stayed in Jun 2023
Family
8 review
4.7/5
Amazing
Posted on Jul 14, 2023
All very good
Response from Property: Dear customer, hello! Thank you for choosing Xiaozhi among thousands of hotels and giving us recognition in terms of environmental protection. Our hotel strictly adheres to the global brand standards of "global smart selection and peace of mind", adopting international door safety, efficient sterilization, global standards, and 100 tests. Recently, we have upgraded the new concept of "smart travel and smart safety", committed to providing guests with a safe, reliable, and comfortable living environment. Unfortunately, we have not received your comprehensive five-star evaluation of this accommodation, which indicates that there are still many areas that we need to improve. We will continue to work hard. If we can meet your ideal requirements next time, can we give Xiaozhi a full score praise as a sign of encouragement. Looking forward to your next visit and wishing you a pleasant life
LaiYiYee
Superior 2-bed Room
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 19, 2023
ellie 很nice
Szabo
Superior Queen Room
Stayed in Jan 2022
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jan 13, 2022
The hotel was good, the room was big and clean, the staff are helpful.
Response from Property: Dear guest, thank you for choosing to stay with us. We are happy to hear that you are satisfied with the good service and cleanliness of our hotel. We appreciate guest reviews as we use them to improve the overall experience of our hotel. Looking forward to welcoming you back soon. best wishes. IHG Social Listening Team
Julian_Peng
Superior Queen Room
Stayed in Sep 2021
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2021
OK OK OK
Chengfangyuan™
Superior Queen Room
Stayed in Sep 2024
Business travelers
179 review
5.0/5
Outstanding
Posted on Sep 6, 2024
【Holiday Inn Express Chengdu Tianhe.Suite】 Leisurely White Dew 🛏 【️Holiday Inn Express Chengdu Tianhe】 📌 Hotel Overview ❶. Comprehensive evaluation: This HIX at Pixipu High-speed Railway Station is not located at Wuhan Airport, but in Pidu District, one of the 12 districts under the jurisdiction of Chengdu, the sub-provincial capital city. Don't get it confused, haha. At present, the three provinces and cities with the most InterContinental hotels in China are: Jiangsu, Shanghai, and Sichuan. Among them, Sichuan has 68 IHG hotels, 40 of which are in the beautiful city of Chengdu. Among these 40 hotels, Tianhe Express can definitely rank among the first echelon in many aspects such as software, hardware, and services, and is far ahead of competitors; ❷. Local brief: The "Tianhe Road" subway station is downstairs, only one stop more than the two twin InterContinental hotels of New Hope, both of which are along Line 2. Many in-depth travelers who travel to Dujiangyan will use this hotel as a transit station and resting point: on the one hand, it is adjacent to Dujiangyan, and on the other hand, the railway, highway and other transportation here are well connected, which is super convenient. When you arrive at the hotel, if you have a lot of luggage, you can go directly from the underground garage, and there is a dedicated elevator hall. 🏨 About the guest room In Room ❶. Guest room layout: This time I stayed in a 45-square-meter parent-child family suite. The difference from the ordinary suite is that there are many more childlike decorations, such as panda-themed pillows, silk satin cartoon bed flags, etc. Once you push the door, you feel like you have entered a fairy tale world. Especially the bunk beds in the inner room, they are so solid, so loving, and so safe. In addition, the guest room is also equipped with a Lego exclusive building block table and chair set, a stool, children's bathroom supplies, a tent, earplugs, etc. Knowing that I love fitness, they specially bought me a well-known brand of yoga mat, which is very touching; the mouthwash is the "Bai Yao" brand from our hometown in Yunnan, which is very kind; ❷. Welcome gift: In addition to the regular Chali, their tea products also include buckwheat tea, passion fruit tea and other varieties, which is very thoughtful. The flowers on the coffee table are a valuable combination of fresh real flowers, warm and romantic, and people can immediately sweep away the tiredness of a day's haze with just a glance, which is simply a finishing touch. There are extremely rich types of welcome drinks. Panda plush toys, handwritten welcome letters... everything is there. ☕️ Dining ❶. Gourmet glimpse: Breakfast actually has macarons of various colors, which is obviously a leapfrog configuration; the ice powder for breakfast is moderately sweet. The dessert decoration on the welcome fruit plate in the guest room is also in the shape of a panda, which is an amazing detail! Shenyang Tawan Smart Selection does not even provide Luckin coffee beans. In comparison, Tianhe Smart Selection not only has Luckin co-branded beans, but also exquisite take-away cups. The service level is very different; ❷. City gluttony: "Sanliang" on Heping Street is a very authentic specialty, worth a try, and it is not far from the hotel. 🏊 Hardware Facilities ❶. Hotel environment: It has the same owner as Atour Light Hotel and is in the same building. The air conditioning in the lobby area is super sufficient, and it has become a good place for residents in the surrounding communities to cool off in the summer. This reminds me of "Lianjia" real estate. The concept of this community store is very friendly, very practical, and very down-to-earth. It has also subtly and silently expanded the reputation of the hotel; many blank walls in the public area are fully utilized, and interesting framing and layout are made. The leader of the team is very thoughtful and attentive; ❷. Fitness: The next month, the hotel will have its own gym. Now you can borrow the gym over at Atour, without leaving the building, and there is a corridor. The laundry room is completely free. 🌟 The Moments ❶. Star employee: Luna, the director of guest services, is not only beautiful, but also extremely thoughtful. She is simply a model and role model of beauty and wisdom. She is as excellent and dedicated as Xiao Wu from Pidu Zhixuan! If it weren't for the tight time, I really want to stay a few more days! ❷. Number of stays: I have stayed in this hotel 6 times, and this is the 7th time. 📍 Summary Conclusion ❶. Wonderful moments: There is an outdoor terrace on the first floor of the smart space. In late summer and early autumn, it is a blessing to nestle on the terrace lounge chair and enjoy the slow time. Recently, the big event in the hotel industry in the southwest region is that the "Blue Light Ji Zhuang" that was auctioned has finally found a buyer - Wulan from Ordos. From this perspective, the InterContinental system is more stable, and it is better to lean against the big tree to enjoy the shade! ❷. Regrets: No. At present, the 40 InterContinental hotels in Chengdu have three breakfast opening times: 6:00 (some hotels are mostly business travelers, and they usually rush to take the bus in the morning, such as Hong Kong, Macao and international tour groups. The representative of this time period is Wenjiang Gemini Hotel), 6:30 (most of them are at this time), and 7:00 (these two smart hotels in Pidu District are, after all, the pace of life is slower in the suburbs).
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6/20
Tangxiaoying
Superior 2-bed Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Recommended by colleagues, all supporting facilities are complete, there is a subway entrance nearby, suitable for business travel. I was impressed that they have two choices of hard and soft pillows, which is friendly to those who choose beds. The breakfast variety is rich, and the service is timely and enthusiastic. Recommended! The photos were taken before leaving the store, so there are traces of use, so please note.
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Guest User
Superior Queen Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel is really recommended. I am going to Dujiangyan the next day, but I don’t plan to stay in Dujiangyan. Plus, I have children with me. Considering the convenience of traveling, I thought of booking a hotel that is close to the subway. Picture 1 is taken from the elevator at Exit D of Tianhe Road Station on Line 2. It’s not too convenient. The subway entrances are all electric cars, which is more convenient for those who know how to ride a bicycle. It’s easy to go to the night market in the evening, go to the Science Fiction Museum, and transfer to another train the next day to pick up your suitcase. Secondly, let’s talk about the room. I was worried about hygiene after looking at the opening date for a while, but the hotel service and hygiene are very good. The location is quiet, especially the service is very good. The lobby has thoughtfully prepared many travel essentials, including many new nail clippers. Self-pickup, the front desk will call in advance to communicate the details, and every detail is taken care of. The last thing is breakfast. Breakfast is a must when traveling with children. The breakfast restaurant is very good. There are flour and wontons, Chinese and Western food, and even the special bean curd and cold shrimp. It is still highly recommended.
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Response from Property: I am very happy that you and your family have recognized us. Thank you for your review of the hotel in the middle of the night. Hotel hygiene and service are our cornerstones. As one of the portfolio brands of the InterContinental Group, our hotel strictly implements international chain brand management standards. Xiaozhi has always believed that a good reputation must be the true satisfaction and heartfelt recommendation of customers. At the same time, Xiaozhi is also honored to add a little happiness and beauty to your journey. Thank you again for sharing, Xiaozhi welcomes you to come often!
CHuang 🦔
Superior 2-bed Room
Stayed in Aug 2024
Other
19 review
4.1/5
Very Good
Posted on Aug 27, 2024
Environment: The hotel is very close to the subway station, which is very convenient for getting to the train the next day. However, there is construction going on opposite the room, so there is some noise. Although the hotel provides earplugs, it is still a bit noisy. Facilities: For people who travel, it is very convenient for the hotel to have a washing machine. Hygiene: The room is generally clean. Service: The service attitude is average. The room I ordered includes breakfast, which is rich!
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