The Temple House

The Temple House Reviews

The Temple House

No. 81 Bitieshi Street, Jinjiang District, Chengdu, China, Chengdu, ChinaView Hotel Details
The Temple House
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The Temple House Guest Reviews

4.8/5
Amazing
1686 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1686)
Positive reviews(1653)
Reviews with photos/video(529)
Great location(313)
Well designed(127)
Friendly front desk staff(121)
Delicious breakfast(97)
Convenient for shopping(94)
Perfect for kids(61)
Tasty restaurant(42)
Average lighting(17)
Negative reviews(33)
Guest User
Studio 90
Stayed in Apr 2024
Family
8 Reviews
4.5
/5
Great
Posted on Apr 7, 2024
The hotel's location is unbeatable. Upon walking into the lobby, you are surrounded by ancient architecture. However, the hotel rooms are at the high rises behind. It was not what I expected. The rooms are new and roomy. Overall it was a great experience.
Response from Property: Dear guest,We would like to express our gratitude for choosing to stay at TTH and for taking the time to share your experience with us. We are truly sorry that your stay did not meet your expectations as we had hoped. We sincerely wish you all the best in life and hope that everything goes smoothly for you.Warm regards,AllenGuest Experience Manager
travelingtangerine
Studio 60
Stayed in Apr 2023
Couples
3 Reviews
4.7
/5
Amazing
Posted on Apr 24, 2023
We were unexpectedly upgraded to a duplex suite so that was a big plus! The room was spacious but the stairs were a bit slippery so might not be good for groups with young children. Not sure if the window is tinted but we could see passerbys so we assumed they could see us from the outside too and kept the curtains closed when we got ready in the morning. This made the room pretty dark. The bathroom was also very dark and made it hard to do my makeup. The hotel provides a good amount of bottled water and the amenities kit is nice. There was a guest shift at the Jing bar so can't comment on the quality of the house drinks. Breakfast was included. The cooked noodles are better than the buffet spread Staff are friendly and knowledgeable about the hotel.
6/7
Response from Property: Thank you for taking the time to share your feedback about your recent experience at our House, we apologise for the design from the room you have encountered. We will give feedback to relevant departments about the questions you raised. Thank you again for your feedback and hope to see you again soon. Bolun Guest experience manager The temple house
Guest User
Studio 70
Stayed in Jul 2023
Solo travelers
11 Reviews
5.0
/5
Outstanding
Posted on Jul 25, 2023
Stayed at the Temple House in a Studio 90 room. The room exceeded my expectations: it had a refrigerator, including one empty one, a dishwasher, stove, oven, microwave, and washing machine. It even had a kitchen island. Furnishings and bedding were comfortable and there was ample storage space. The controls in the room for the lights and drapes were well designed, allowing me to quickly be able to turn the lights on and off without having to fiddle with too many light switches. The hotel gym was surprisingly well outfitted for a hotel gym, even including a Smith machine. Hotel staff were always around and happy to direct me where I needed to go. I’ve never experienced an attendant draping a towel over me when leaving the pool, but experienced it here. The spa is beautiful and the service was excellent. The prices for spa treatments compared favorable to spas in other similar hotels in other cities. The breakfast buffet was not large but the selection was decent and the quality of the buffet was good. I only wished the room service selection was larger, though room service was generally speedy and tasted very good. The hotel location was excellent.
Response from Property: Dear guest, thank you for staying with us and sharing your excellent experience! We are looking forward to seeing you again and creating another unforgettable experience for you! - Ava Guest Experience Manager The Temple House
Guest User
Residence 90
Stayed in Nov 2023
Couples
17 Reviews
5.0
/5
Outstanding
Posted on Jan 11, 2024
I’m very satisfied with the service here.
Response from Property: Dear guest, thank you for staying with us and sharing your stay experience. We are also very glad that you have recognized and praised our hotel! Wishing you a happy life! Dylan - Guest Experience Manager
Roberto
Studio 60 Twin
Stayed in Feb 2023
Business travelers
7 Reviews
5.0
/5
Outstanding
Posted on Feb 25, 2023
Eccellente service…I’ll book again in the future They also refund me a wrong dates booking without hesitation
Response from Property: Dear Guest,Greetings from The Temple House Chengdu!We are honored have your with us and appreciate your experience sharing. Hope we can always deliver the warm service to you, making your trip comfortable and satisfied all the time. Looking forward to your next visit! Have a nice day!Danny Qi. Asst Dir of Guest Experience
Guest User
Studio 70
Stayed in Jan 2024
Solo travelers
2 Reviews
5.0
/5
Outstanding
Posted on Jan 7, 2024
derrick cassidy cynyinha 服务很好
Guest User
Studio 60
Stayed in Nov 2023
Couples
7 Reviews
4.7
/5
Amazing
Posted on Nov 27, 2023
Loved the hotel design!
Response from Property: Thank you very much for staying at “Our House” and for sharing your positive review with us. We are delighted that we were able to make your stay with us so memorable. In the meantime, we look forward to welcoming you back “Home” very soon! Bolun Guest Experience Manager
Alain
Studio 60
Stayed in Oct 2022
Business travelers
3 Reviews
5.0
/5
Outstanding
Posted on Nov 11, 2022
The hotel Manager named Danny was nice enough to give us a room upgrade and was very attentive throughout the whole trip we had in Chengdu. Would definitely recommend this hotel, fair price and excellent service + atmosphere.
Response from Property: Dear guest, thanks for staying with us and sharing your experience! Also appreciate your compliment for Danny, we are looking forward to welcoming you back in the future. All the best! —— Ava TTH GEM
Raffaele
Studio 70
Stayed in Jan 2023
Couples
5 Reviews
5.0
/5
Outstanding
Posted on Jan 31, 2023
Beautiful place in the heart of a shopping area. Pricy but worth it.
Response from Property: Dear Customer, Thank you so much for staying with us and we are thrilled to know that you have had an enjoyable stay with us! We look forward to welcoming you back “Home” again in next time! —— Bolun /Guest Experience Manager / The Temple House
Julie Sue
Studio 60 Twin
Stayed in Dec 2021
Family
5 Reviews
5.0
/5
Outstanding
Posted on Dec 31, 2021
We loved this beautiful hotel — fantastic location close to both western and Chinese food; super helpful and accommodating staff assisted us with tickets and information; quiet, beautiful, and spacious rooms; fabulous pool and steam room. This is the perfect place to relax in Chengdu for a few days.
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your positive review with us. We are delighted that we were able to make your stay with us so memorable. In the meantime, we look forward to welcoming you back “Home” very soon! Yours sincerely, Allen Guest Experience Manager
Nathan
Studio 60
Stayed in Oct 2021
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Oct 19, 2021
I had an amazing time with my Fiancé at the hotel. Service and staff were amazing. So supportive, helpful, patient and invested in making our stay sooo magical! Count wait to go back!
Response from Property: Dear Guest,Thank you very much for staying at “Our House” and for sharing your positive review with us. We are delighted that we were able to make your stay with us so memorable. In the meantime, we look forward to welcoming you back “Home” very soon!Yours sincerely,SkyGuest Experience Manager
Guest User
Studio 60
Stayed in Jul 2021
Business travelers
13 Reviews
5.0
/5
Outstanding
Posted on Aug 1, 2021
Amazing hotel, amazing service, the room is very big, pay attention to the details, very well located. The spa and the restaurants are amazing… I will go back for sure… incredible experience ❤️‍🔥❤️‍🔥❤️‍🔥👏👏
6/9
Response from Property: Thank you for having taken time to share your valuable feedback! We really appreciate that you took the time to write a wonderful review about The Temple House at Ctrip.com.We are thrilled that you enjoy our House. It is essential for us to be able to take good care of you and going beyond expectations that makes all the difference. We look forward to welcoming you back to our hotel in the future. Best regards, Santos Huen Guest Experience Manager
Guest User
Studio 60
Stayed in Oct 2021
Solo travelers
32 Reviews
5.0
/5
Outstanding
Posted on Oct 9, 2021
Beautiful hotel, great rooms, great amenities fantastic service and good food. It’s hard to beat the Temple House when it comes to Chengdu.
DYDUCH
Studio 60
Stayed in Oct 2021
Business travelers
4 Reviews
5.0
/5
Outstanding
Posted on Oct 9, 2021
Always good tu stay at temple house, design is sleek and elegant room are comfortable and service is discreet and professional. The only destination in Chengdu
Martin
Studio 70
Stayed in Oct 2021
Couples
3 Reviews
5.0
/5
Outstanding
Posted on Oct 8, 2021
The Temple House is the best hotel in Chengdu. It is the most relaxing and convenient experience available.