No.122 Section 1 of Renmin South Road, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
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City Huaguoshan Hotel Guest Reviews
4.8/5
Excellent
1661 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1661)
Positive reviews(1621)
Reviews with photos/video(418)
Delicious breakfast(225)
Large rooms(187)
Easy to get around(173)
Friendly front desk staff(123)
Perfect for kids(112)
Close to metro(64)
Has facilities for children(22)
Delicious buffet(15)
Negative reviews(40)
Guest User
Monkey King Themed Double Bed Room
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Enjoyed my stay here. It's the same building as Celebrity Hotel. Close to line 1 and 2 metros (5 min walk). Room was clean and spacious too. It was easy to dial the counter for additional amenities and a robot will bring it up to the room.
志玮
Family Room
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Nov 11, 2024
I recently stayed at City Huaguoshan Hotel and was disappointed with the experience. Upon arrival, I found that the in-room air conditioning was not working, making it difficult to stay comfortable. Luckily, the temperature in Chengdu was cooler. The hotel staff provided a portable air conditioner as a temporary fix, which we had to place near the window to ventilate the room with cool air. This setup helped somewhat, but it was still far from ideal. While the staff was friendly and tried to assist, I expected better maintenance for a hotel of this caliber.
On a positive note, the amenities, such as the gym, were fantastic. I tried it out and appreciated the variety of machines and weights available. Overall, I’d be hesitant to stay here again until the in-room air conditioning is properly fixed. Once again, I would like to thank the front desk and housekeeping staff for being accommodating under these circumstances.
Response from Property: Dear guests: Welcome to Chengdu, China, to experience Chengdu’s unique cultural heritage and natural scenery. Scenic spots in Chengdu include Du Fu Thatched Cottage, Wenshu Monastery, Wuhou Temple, Jinsha Ruins, Sanxingdui, etc., as well as cultural landscapes such as Panda Base, Dujiangyan Qingcheng Mountain, etc., as well as Tianfu Square, Chunxi Road, Chengdu Museum, and Sichuan Science and Technology Museum nearest to our hotel. . Of course, although the temperature in Chengdu changes with the four seasons, November has entered the autumn and winter seasons. During your stay, the temperature was only 14-16℃, which is already heating weather. Thank you for your understanding. Welcome to China and Chengdu again!
Cheng Yue
Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Very satisfied with the service provided by this hotel which is just a very short walk to the mrt station entrance.
The staff provide good services and even help to move our luggages to our room.
The buffet breakfast has many varieties and the ambient is nice.
Will definitely book this hotel again when I revisit Chengdu.
6/9
Response from Property: Dear Monkey King, thank you for choosing to stay at our Huaguoshan Hotel and giving us a five-point praise. Our service makes you satisfied, and the little monkeys are really relieved. The hotel has a superior geographical location and the service of the staff is very satisfactory. Not only does the hotel provide washing machines, coffee machines, tea and children's play areas, but there are also provincial Sichuan Opera House, Kuanzhai Alley, People's Park and other places to play and taste tea around the hotel. We look forward to your coming again and wish you a happy life!
catndog
Family Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The room is so big and clean. The location is super convenient, right to the center of the city. It's next to Celebrity City Hotel. The staff is very friendly and helpful even they couldn't speak English. The buffet is delicious. Definitely recommend.
Response from Property: Dear Monkey King, thank you for choosing to stay at our Huaguoshan Hotel and giving us a five-point praise. Our service makes you satisfied. The little monkeys are really pleased. The little monkeys will study English well in the future~~ The hotel has a superior location and the staff service is very satisfactory. Not only does the hotel provide washing machines, coffee machines, tea and children's play areas, but there are also provincial Sichuan Opera House, Kuanzhai Alley, People's Park and other places for playing and tasting tea around the hotel. We look forward to your coming again! I wish you a happy life!
Kaewcha
Mount Huaguo Double Bed Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 6, 2024
The hotel is in the same building as the celebrity hotel. Very excellent location close to Tianfu square. You can go shopping, eating and visiting the landmark of Chengdu.
I do love the location
About the facility, they provide laundry, coffee room and children playground on the ninth floor.
Response from Property: Dear Monkey King, hello! Thank you for choosing to stay at City Huaguoshan Hotel this time. It is a pity that you could not leave a 5-point experience. Thank you for your feedback and suggestions. We will actively follow up later. City Huaguoshan Hotel is located in the center of Chengdu, close to Metro Line 1 and Line 2, Chengdu Museum, and Sichuan Science and Technology Museum. Monkey King can invite three or five friends to enjoy tea and scenery in People's Park or Kuanzhai Alley, or feel the influence of Sichuan Opera culture in the theater with his family. I hope Monkey King can come back to Huaguoshan again next time. I wish you a happy life! Family health!
Cheryl
Family Room
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Nov 2, 2024
Good , convienient ! However down side, no chair in the room.
Response from Property: 尊敬的賓客:歡迎來到中國成都,感受成都的歷史文化和名勝古蹟,非常感謝您對我們酒店的認可,您選擇的房間是榻榻米特色房型,未配置凳子,如有需要可聯繫前台單獨增加,歡迎再來花果山。
Guest User
Family Room
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Good location, nice room, free laundry
Response from Property: 尊敬的大聖,感謝您選擇入住我們花果山酒店並給到我們五分好評,我們的服務讓您感到滿意,小猴子們真是倍感欣慰,酒店的地理位置優越和工作人員服務都是非常令人滿意的,不僅酒店內提供洗衣機、咖啡機、茶水及小童遊玩區,酒店周邊還有省川劇院,寬窄巷子,人民公園等遊玩品茶之地,期待您的再次到來,祝您生活愉快!
Lian Neo
Guestroom
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Very comfortable and clean. Worth the money. Rarely hotel provides free laundry. Will definitely come back
Response from Property: Dear Monkey King, thank you for choosing Huaguoshan and giving us a 5-point review. Every favorable comment you receive is precious to us. Huaguoshan Hotel has always been adhering to the standard of "service with heart" to provide services. We are constantly working hard to provide better services. Your support is the support point for the little monkeys to persist and make continuous progress. We hope that we will continue to make progress and grow with you on the road of life. We welcome you to visit us next time! Here, Brother Monkey and all the little monkeys wish you and your family all the best and a happy life!
Mapa007
Family Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Big room, nice and clean.
Response from Property: 尊敬的大聖,感謝您選擇入住我們花果山酒店並給到我們五分好評,我們的服務讓您感到滿意,小猴子們真是倍感欣慰,酒店的地理位置優越和工作人員服務都是非常令人滿意的,不僅酒店內提供洗衣機、咖啡機、茶水及小童遊玩區,酒店周邊還有省川劇院,寬窄巷子,人民公園等遊玩品茶之地,期待您的再次到來,祝您生活愉快!
masa22
Mount Huaguo Double Bed Room
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Very nice place. But front counter is small. Good food and near metro convenient to get around
Response from Property: 感謝大聖的五星好評和對我們服務人員的肯定,您對我們酒店的評價,讓我們工作人員倍感開心,我們在以後的服務工作中也會加倍努力,帶來更多的好的體驗,好的服務,讓每一位客人住的開心,住的放心,期待客人您的回訪,我們一直在這裏恭候您的光臨,祝您生活愉快!
mey fang
Family Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
I had stayed in Huaguoshan for about 2 weeks during my Chengdu trip with family. It was a very pleasant experience as we received friendly and prompt service from them.
The rooms were clean and spacious. Amenities were replenished daily.
Location is good as it is within 10 mins walking distance to Tianfu metro station right at Tianfu square with a mall underneath where you can find lots of local food and familiar stores like Uniqlo, Domino, MacDonald, Starbucks, BreadTalk etc.
It is also easy to go around via metro or taxi in the city eg.春熙路.
Response from Property: 尊敬的大聖,感謝您選擇入住我們花果山酒店並給到我們五分好評,我們的服務讓您感到滿意,小猴子們真是倍感欣慰,酒店的地理位置優越和工作人員服務都是非常令人滿意的,不僅酒店內提供洗衣機、咖啡機、茶水及小童遊玩區,酒店周邊還有省川劇院,寬窄巷子,人民公園等遊玩品茶之地,期待您的再次到來,祝您生活愉快!
L
Family Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 4, 2024
The hotel is in a good location, rooms are very big and clean, staff was very helpful and good service.
There is even a small playroom for the toddler.
I definitely recommend my friends to stay here.
Response from Property: 感謝您選擇我們成都城市花果山酒店,非常感謝您的喜愛和認可,是我們的榮幸,很開心您在我們這兒擁有一個滿意的入住感受,我們會繼續努力。歡迎您下次繼續光臨我們哦,竭誠為您服務,祝您生活愉快。
AndrosWSH
Monkey King Themed Double Bed Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 30, 2024
If you're planning to visit Chongqing for a free and easy trip and want to avoid the crowded traffic and people around Chunxi Road. Choose this hotel and you won't regret it.
Chendu People Park, Tianfu Square, Kuanzhai Alley, Chengdu Library and Chengdu Museum are all nearby, you can also walk around 20min+ to Chunxi road if wanted.
I stayed at 3 different hotels in Chengdu during my 9-day trip in China, only walking around this hotel surrounding allow me to experience Chendu Local's everyday life.
Response from Property: 尊敬的大聖,感謝您選擇花果山並給予我們5分好評。您的每一次好評,對我們來説都是彌足珍貴的。願人生道路上,我們同您一起,不斷進步不斷成長,歡迎您下次繼續光臨!在此猴哥及全體小猴子祝您及家人萬事順心,生活愉快!
Guest User
Monkey King Themed Double Bed Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 25, 2024
Room layout is thoughtfully designed with comfortable beds. The breakfast is excellent. Location of the hotel is within 5.10 min walk away from tianfu shopping mall.
Response from Property: 親愛的大聖,花果山小猴子很感謝您對我們服務的肯定和滿意,雖然很遺憾沒能讓您留下5分的體驗,但是小猴子們會不忘初心,繼續努力。小猴子們非常希望您在入住期間能給我們提出寶貴的意見和建議,這樣我們會做得更好喲。酒店除了大聖所説的“The breakfast is excellent”外,地理位置也很優越,酒店到地鐵口300米左右,離人民公園、寬窄巷子、春熙路太古裏均一站地鐵距離;離錦裏、武侯祠、杜甫草堂等3公里左右,出行很方便。希望大聖下次能再次回花果山看看,祝生活愉快!
Serene1111
Guestroom
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Oct 31, 2024
This hotel do provide washing machines and dryer for those who need to do washing. The room is big but air conditioners is not powerful enough. Male Staff there is not friendly enough unlike the female staff who always there to help if you need help. Overall experience is good 😊
Response from Property: 親愛的大聖,你好!感謝您此次選擇入住城市花果山酒店,挺遺憾沒能讓您留下5分的體驗,您感謝您反饋的建議,後期我們會多培訓多改進。城市花果山酒店位於成都市中心,臨近地鐵1號和2號線,臨近成都博物館,四川科技館。大聖可以約上三五好友在人民公園或寬窄巷子品茶賞景,亦或是與家人在戲院中感受川劇文化的薰陶,希望大聖下次能再次回花果山看看,祝生活愉快!闔家安康!