Hampton by Hilton Chengdu WCIEC Reviews
Hampton by Hilton Chengdu WCIEC
Building 6, No.55 Jingrong Road, Chengdu, ChinaView Hotel Details
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Hampton by Hilton Chengdu WCIEC Guest Reviews
4.8/5
Excellent
1146 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1146)
Positive reviews(1127)
Reviews with photos/video(567)
Classy environment(256)
Delicious breakfast(129)
Easy to get around(129)
Awesome amenities(128)
Friendly front desk staff(124)
Close to metro(33)
Perfect for business trips(24)
Secluded lake view(17)
Negative reviews(19)
Guest User
Cozy Room (2 Beds)
Stayed in May 2024
Couples
7 review
Outstanding
Posted on Jun 29, 2024
We stayed there every time in Chengdu. Location is beautiful, 10 minutes walk from the lake. Loved to stroll around the lake for exercise and enjoy the quiet pristine environment. Breakfast was great with many varieties, and laundry room facilities is a big plus for this hot weather. Friendly staff, always gave us a upgrade as we have been frequent guests.
Guest User
Cozy Double Room
Stayed in May 2024
Business travelers
6 review
Outstanding
Posted on May 23, 2024
Great location in the Tianfu New area very close to Xinglong Lake metro station and Xinglong lake. The running tracks around the lake are a good exercise option, or plane from a relaxing stroll. Hotel is well equipped with gym and laundry as well as full breakfast. Great service from staff. There’s an on site cafe, and plenty of food options nearby. About 1 hour from TFU airport.
If you’re looking for a purely tourist option it’s not very convenient as it’s about 1 hour by metro to the main tourist sites, and even more from the northern sites. But for business nearby it is a very convenient location.
Response from Property: Dear guests: Hello! Thank you for coming, and I also sincerely thank you for your love and recognition for us. You remember that the good time here moved us very much. It is our duty to let guests enjoy a good check-in experience. We are deeply honored to get your praise. At the same time, we are also more motivated to move forward. I hope There are more opportunities to serve you! - Lively and lovely friends
Anonymous User
Cozy Room (2 Beds)
Stayed in May 2024
Family
4 review
Very Good
Posted on May 16, 2024
Service good. Receptionist very helpful with ordering taxi etc. Helped to order food too.
Response from Property: Dear guests, we are very happy that you evaluated and recognized our hotel, but you only gave us 4 points in the end. We will redouble our efforts to get your satisfaction of 5 points. I wish you a happy life and a happy family.
Guest User
Superior Lake-view Twin Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 23, 2023
This hotel is excellent, a little away from the city center in a new industrial area, but quiet and with views to a beautiful lake. The staff don't really speak English at all, so you need to use a combination of whatever Chinese you can and make sure that you bring a translator app to communicate with them. The hotel was close to where I needed to be, close to where my friends live, so it was everything that I need for a great price. The included breakfast is outstanding, very impressive!!
Response from Property: When it comes to your praise, Huan Xiaopeng is super happy! It is the happiness of Huan Xiaopeng to provide you with personalized services. Huan Xiaopeng hopes that through meticulous service and a warm and comfortable environment, every friend can feel the spirit of "friendliness, reliability, care and comprehensiveness". However, in this vast world, no matter what the storyline is, Huan Xiaopeng will actively escape, looking forward to you and me meeting again, waiting for the beautiful story to happen - Huan Xiaopeng who will accompany you at any time.
Guest User
Deluxe Business Double Room
Stayed in May 2024
Business travelers
12 review
Outstanding
Posted on May 27, 2024
There is a subway nearby. The view is very good, I participated in the exhibition, and it is close to the exhibition.
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Guest User
Superior Room (2 Beds)
Stayed in May 2024
Friends
3 review
Outstanding
Posted on May 6, 2024
This is the second time I stayed at Hampton Inn. The front desk was very friendly and provided us with a room upgrade. I will choose Hampton Inn next time!
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Response from Property: Wow wow wow ~ Huan Xiaopeng thank you for your five-star praise. Although the time we met was short, I believe our story will become longer, allowing you to live comfortably and at ease. I also hope that you can be happy every day in the future ~ Serta's mattress hopes that you can sleep comfortably until dawn ~ Looking forward to our next meeting and continuing our Huanpeng story - waiting for you Huan Xiaopeng
Gezixunzhao
Cozy Room (2 Beds)
Stayed in Apr 2024
Business travelers
78 review
Outstanding
Posted on Apr 29, 2024
The lake view is unobstructed, and dining is on the rooftop with a wide field of vision. It was a very good experience. We stayed for four consecutive nights during the exhibition. The surrounding transportation is convenient, especially for those who love sports. Be sure to bring running shoes to go around the lake.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your presence, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! —— Lively and lovely Huan Xiaopeng
SC096
Deluxe Room (2 Beds)
Stayed in Apr 2024
Business travelers
75 review
Outstanding
Posted on Apr 19, 2024
The hotel is not far from the Western Expo Center, and it is convenient to eat around. The room is spacious and clean, with good sound insulation. The breakfast is rich in variety, both Chinese and Western. There are parking lots on the ground and underground.
Original TextTranslated by Google
Response from Property: Seeing your compliments, Huan Xiaopeng is super happy! It is Huan Xiaopeng's pleasure to provide you with personalized services. Huan Xiaopeng hopes that every friend can feel the "friendly, reliable, caring, and thoughtful" Huan Xiaopeng spirit through meticulous services and a warm and comfortable environment. However, in this vast world, no matter what the story is, Huan Xiaopeng will actively hide and come, looking forward to meeting you again, and waiting for the beautiful story to happen - Huan Xiaopeng is always with you
Guest User
Superior Double Room
Stayed in Apr 2024
Other
4 review
Posted on Apr 30, 2024
Can you tolerate cockroaches in your room?
Can you sleep easily with the fear?
Original TextTranslated by Google
Response from Property: Dear, woo woo woo, Xiaopeng is very sorry for this. We are very sorry for disappointing you this time. The hotel carried out a comprehensive disinfection on April 28. We promise that all rooms will be inspected again before being sold. We are very sorry for the inconvenience caused to you. We hope you can give us another chance to correct it! ——Front Office Manager
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 24, 2024
The hotel is quite good, with a good environment. The service of Tingting at the front desk is quite good. She specially arranged a quiet room on a business floor. The service is warm and thoughtful. If you have any questions, they will respond promptly. The hotel facilities are also good. The room is equipped with a small refrigerator, a makeup mirror, a coffee cabinet, and a USB port at the bedside. It is quite good. Overall, I am quite satisfied.
Original TextTranslated by Google
Response from Property: Seeing your compliments, Huan Xiaopeng is super happy! It is Huan Xiaopeng's pleasure to provide you with personalized services. Huan Xiaopeng hopes that every friend can feel the "friendly, reliable, caring, and thoughtful" Huan Xiaopeng spirit through meticulous services and a warm and comfortable environment. However, in this vast world, no matter what the story is, Huan Xiaopeng will actively hide and come, looking forward to meeting you again, and waiting for the beautiful story to happen - Huan Xiaopeng is always with you
Guest User
Superior Room (2 Beds)
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 12, 2024
The room was very nice. Xiao Hu specially arranged a room by the lake. The view was particularly good. Breakfast was arranged on the 26th floor. The view was good and the breakfast tasted even better. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your presence, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! —— Lively and lovely Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 7, 2024
Very satisfied with my stay and will continue to choose. The environment is excellent, with a beautiful view of Xinglong Lake next to it, especially at night. It instantly complements the hotel's environment. The location is excellent, just a few minutes' walk from Metro Line 1, which is very convenient. The same goes for taking a taxi, it’s especially easy to take a taxi. Tingting's service is very enthusiastic. She also specifically asked to open the window at night to see the beautiful scenery. It is indeed beautiful and the service is super enthusiastic. There is also a coffee shop on the first floor of the hotel, which is very good and has sufficient facilities and equipment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder and look forward to our next trip so that we can create more perfect services for you. ——Huan Xiaopeng who serves attentively!
Guest User
Superior Double Room
Stayed in Feb 2024
Friends
2 review
Outstanding
Posted on Feb 10, 2024
The hotel is quite good. There are multiple lounge areas in the lobby, a free drink area, and small biscuits are provided. It is very close to Xinglong Lake and can be reached in a few minutes. If you can't make it in time for breakfast, portable breakfast bags are provided.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, we can create more perfect service for you. ——Huan Xiaopeng, who serves with heart!
mssgzw
Superior Double Room
Stayed in Feb 2024
Business travelers
65 review
Outstanding
Posted on Feb 7, 2024
This is one of the Hampton Inns with the largest area and the most guest rooms I have ever encountered. From the 5th floor to the 25th floor, a total of 21 floors are all Hampton guest rooms. The entire hardware facilities are very good, and the service is also first-class. Especially the restaurant is on the top floor of the 26th floor, the view is amazing. I have stayed in so many Hampton Inns, and the restaurant is either on the first floor, the second floor, or the fourth floor. I have never encountered a Hampton Inn with a high view. It's worth it. I will come again next time.
Original TextTranslated by Google
Response from Property: Hello, dear friend! Thank you very much for staying at Hampton by Hilton Chengdu West Expo City. Thank you very much for your praise and recognition! We have always insisted on providing value-for-money personalized services to every guest who stays in the hotel. From the moment you check in, we strive to give every guest a value-for-money stay experience in every service detail, so that every guest can feel satisfied and surprised by the service. Perfect personalized service, service creates value, this is our goal that we will always pursue and will continue to do so. We will continue to work hard to provide you and more guests with better and more considerate services. I hope to bring you a wonderful experience in your trip to Chengdu. I look forward to your stay again and feel more enthusiasm from Hampton by Hilton. We are waiting for you~——The highly anticipated Hampton by Hilton
Guest User
Cozy Double Room
Stayed in Feb 2024
Business travelers
13 review
Outstanding
Posted on Feb 28, 2024
Very good experience, the front desk service is very enthusiastic, every time I come, I am well taken care of
Original TextTranslated by Google
Response from Property: Seeing your compliments, Huan Xiaopeng is super happy! It is Huan Xiaopeng's pleasure to provide you with personalized services. Huan Xiaopeng hopes that every friend can feel the "friendly, reliable, caring, and thoughtful" Huan Xiaopeng spirit through meticulous services and a warm and comfortable environment. However, in this vast world, no matter what the story is, Huan Xiaopeng will actively hide and come, looking forward to meeting you again, and waiting for the beautiful story to happen - Huan Xiaopeng is always with you
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