iseek Hotel (Chengdu Kuanzhai Alley)

iseek Hotel (Chengdu Kuanzhai Alley) Reviews

iseek Hotel (Chengdu Kuanzhai Alley)

Floor 14, Zuncheng International Office Building, No. 59 Jinhe Road, Chengdu, ChinaView Hotel Details
iseek Hotel (Chengdu Kuanzhai Alley)
iseek Hotel (Chengdu Kuanzhai Alley)iseek Hotel (Chengdu Kuanzhai Alley)iseek Hotel (Chengdu Kuanzhai Alley)
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iseek Hotel (Chengdu Kuanzhai Alley) Guest Reviews

4.7/5
Outstanding
202 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All Reviews(202)
Positive reviews(199)
Reviews with photos/video(28)
Easy to get around(27)
Convenient location(24)
Close to metro(13)
Friendly front desk staff(12)
Large rooms(9)
Loved the view(8)
Nice bathtub(7)
Perfect for kids(5)
Negative reviews(3)
Guest User
Boutique Room - City-View (Double bed) (Bathtub)
Stayed in Dec 2022
Couples
3 review
3.7/5
Posted on Jan 5, 2023
This hotel shouldn’t be on trip.com, they do not have the governelent authorisation to accept foreigners. We had to leave after one night when we were suppose to stay 2 nights. They told us at 11:30pm on a new year… apart from this they were nice and it’s right next to people’s park and in front of Kia Zhan alley. They gave a plastic bag to put in the bathtub cause they do not wash the bath…
Anonzireal
Guestroom - with View (Tatami)
Stayed in Dec 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 19, 2022
Location is fantastic, very safe and has some really cool designs so so on the cleanliness just a bit of dust here and there, but you get what you pay for its very affordable , very friendly stuf. If l am in this area l would book again
Hint
Mini Room - with View
Stayed in Nov 2021
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 30, 2021
Great location and interesting decor. Free coffee machine and snacks in the lobby, free laundry machines, very useful when you’ve been traveling for a while. Near the famous alley, people’s park, and a street full of cafes.
Guest User
Guestroom - with View (Tatami)
Stayed in Oct 2021
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 29, 2021
Super friendly staff and my favorite hotel in chengdu. Near attractive kuangzhai alley.
Guest User
Guestroom - with View (Tatami)
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is very clean and comfortable, with complete and thoughtful facilities, comfortable bedding, and a good location. Downstairs is Kuanzhai Alley, and it's a few minutes' walk to People's Park. The front desk guy recommended delicious jelly, snack street and hot pot restaurant nearby. I tried them all and they were very delicious. The lobby is very warm and thoughtful. There is also a treadmill, 24-hour free freshly ground coffee, and the street view downstairs can be seen from the window. It's very beautiful. Next time I come to Chengdu, I will definitely stay here again. I will also recommend it to friends who come to visit.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for choosing Manxiangshijian and giving us such a valuable five-star review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories, because of the feeling of happiness, will remain unchanged no matter how long it takes. Enjoy life and share joy. Thank you for your love for us. We are happy because of you.
Anonymous User
Boutique Room - City-View (Double bed) (Bathtub)
Stayed in Apr 2024
Solo travelers
3 review
1.3/5
Posted on Apr 19, 2024
I won't say whether the room is good or not, but I will say that the price/performance ratio is 0. Originally, it looked like it had a bathtub and the Ctrip 4-diamond rating was acceptable, so I booked it for 3 nights, at over 300 per night. As a result, I wasn't disgusted to death on the first day I moved in. It is in an apartment and shares the elevator with residents. The problems I encountered are as shown in the picture: there are dark stains on the toilet seat and various fabric chairs, and the bathtub has not been washed (I also made a special note to clean the bathtub). Fantastic animals and dust, even if you give me a disposable bath bag, the amount of water and the speed of heat are still very impressive... The wall covering has also fallen off, and the front of the hair dryer feels like it has melted... So I canceled my reservation overnight and spent dozens of dollars to stay at a certain yellow fruit hotel for the next two days. What we are saying is that you can stay at xx hotel if you pay a few tens more, so why choose this expensive and inferior one... Ctrip still offers four diamonds, so please don’t believe in this thing about diamonds, it’s a scam So brothers and sisters who see bad reviews quickly avoid the trap! The other two negative reviews are right, I just got lucky when I watched it. [Summary] The sanitation is poor, the environment is poor, the service is not bad, except for the unique location (which is not bad), it is still very miserable to live in. Please refer to
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your review and feedback on the hotel despite your busy schedule. We hereby regret that we were not able to give you an ideal stay experience. The website ratings are extremely strict and need to be verified and reviewed. Each of our reviews is based on real feedback from our guests. The website shows the exact location of the hotel. The 14th floor of the office building is not a single-family building. It is not a lobby with a residence, nor is it an elevator room. It has been more than 5 years since the hotel opened. To ensure the guest's stay experience and quality, we are doing regular maintenance and adjustments just to give our guests a comfortable stay environment. We have paid special attention to the order notes you submitted for the city view bathtub room. We have put it in the room in advance. Sexy bathtub membrane is provided for you to use. The bathtub will be soaked, disinfected and then cleaned by housekeeping. Each room is equipped with anti-mosquito screens and disposable toilet mats. The room hygiene will also be checked by the room manager before arranging guests to check in. Special reminders will be given during check-in to report any problems to the front desk as soon as possible. , in order to solve the problem for you in a timely manner, just to give you a comfortable check-in experience. Life is not easy, and we have always advocated viewing the room first before moving in. We can rest assured because you are comfortable and satisfied with your stay. We attach great importance to your feedback. Thank you for your supervision We will verify and adjust your feedback one by one. I wish you a happy life.
Guest User
Boutique Room (Double bed)
Stayed in Apr 2024
Couples
1 review
2.0/5
Posted on Apr 4, 2024
The paint on the wall is peeling, the hygiene is really poor, I don't recommend staying here, who would have thought that after staying for two nights, my arm would be bitten like this, the experience is super bad
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your stay in the hotel. The hotel attaches great importance to the guests' stay experience and always advocates viewing the room before check-in. Including when checking in, we will remind you that if you have any dissatisfaction or problems with the room, you can contact the front desk as soon as possible for 24-hour online feedback so that the problem can be solved in time. Although the hotel is not newly renovated, it is regularly maintained. Just to provide our guests with a comfortable stay environment. After the room hygiene is done, it must be checked by the room inspector to confirm that it is correct before arranging our guests to check in. Each room is equipped with electric mosquito coils and mosquito-proof windows. It is a pity that you stayed for two consecutive days but we did not find the problem you encountered in time. We will definitely strengthen the room maintenance inspection and 24-hour online feedback. Thank you for your feedback and supervision. I wish you a happy life
Guest User
Guestroom - with View (Tatami)
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The hotel is close to People's Park and Kuanzhai Alley. The room is very good and you can see the city night view. The front desk staff is also very friendly and took the initiative to call to ask about the time to arrive at the hotel! Five-star praise!
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for choosing Manxiangshijian and giving us such a valuable five-star review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories, because of the feeling of happiness, will remain unchanged no matter how long it takes. Enjoy life and share joy. Thank you for your love for us. We are happy because of you.
Siusa Wong
Guestroom - with View (Tatami)
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Your hotel is very good. My friend left an iPhone Bluetooth headset. They immediately notified my friend to pick it up. They also waited for my friend to pick it up after a few days. Good service attitude.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for choosing Manxiangshijian and giving us such a valuable five-star review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories, because of the feeling of happiness, will remain unchanged no matter how long it takes. Enjoy life and share joy. Thank you for your love for us. We are happy because of you.
Guest User
Mini Room - with View
Stayed in Mar 2024
Friends
5 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The room was clean and the bed was very comfortable. I would recommend it to my friends.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for choosing Manxiangshijian and giving us such a valuable five-star review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories, because of the feeling of happiness, will remain unchanged no matter how long it takes. Enjoy life and share joy. Thank you for your love for us. We are happy because of you.
Guest User
Guestroom - with View (Tatami)
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Very good. The customer service attitude is also very good. The stay is very comfortable. It is very close to Kuanzhai Alley, just a few hundred meters away. It is very convenient for travel. I will consider it next time. The scenery is also very good!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
KAM LIN
Mini Room - with View
Stayed in Feb 2024
Solo travelers
2 review
3.0/5
Posted on Feb 17, 2024
The biggest advantage of a budget hotel is that it only takes about 3-4 minutes to walk to People's Park Station; the area opposite the building is already Kuanzhai Alley. The hotel is on the 14th floor of the building, and the entrance of the building is not on the street. It is difficult to find a suitable pick-up point when calling a taxi to ask the driver to pick up the car. There are no non-smoking rooms in the hotel, some travelers were smoking at the reception desk, and others were forced to breathe secondhand smoke when checking in. The hotel gives guests a panda doll upon check-in.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing and staying at the Manxiang Shiguang Hotel, and thank you for your comments and feedback on the hotel in your busy schedule. The hotel is located in a building on the main street in the city center. You can park your taxi downstairs and walk a few steps to the side of the building to take the elevator upstairs to check in. You can call online 24 hours a day to guide the route if you need it. All room types in the hotel are non-smoking rooms. There are no-smoking reminders on the walls of the rooms. The lobby is divided into non-smoking areas and smoking areas. Because it is a public area, we are lax in distinguishing the areas, which has caused discomfort to non-smoking guests. We are very sorry and will strengthen the distinction between non-smoking and smoking in the public areas of the lobby and maintain the facilities and service quality of the rooms to ensure that our guests can have a comfortable stay. Thank you again for your stay. I wish you a happy new year and all the best.
Guest User
Guestroom - with View (Tatami)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Clean, very close to Kuanzhai Alley, convenient for travel.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition. It is with your support that we have the motivation to continuously improve and maintain the enthusiasm for high-quality services. Your satisfaction is our greatest pursuit. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel. I wish you a happy life.
Guest User
Featured Deluxe Room (Bathtub)
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 8, 2024
It's pretty good! There is a bathtub and a cradle in the room! Very suitable for taking pictures! The bathroom is also very large! Convenient transportation! There is a subway station downstairs and it is very close to People's Park! It's nice to visit attractions at night👌
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Simple and cozy guest rooms] [Rooms with bathtubs] Dear customers, thank you very much for sharing your stay experience. Our hotel is opposite the entrance of Kuanzhai Alley, surrounded by many scenic spots and convenient transportation. If you need to taste Sichuan specialties when you go out, you can ask the hotel front desk colleagues, and they will be happy to recommend surrounding food for you. Chengdu Manxiang Time Hotel is located opposite the Kuanzhai Alley Scenic Area in Qingyang District, Chengdu, which has a strong cultural heritage. It is close to the People's Park Exit D Station of Metro Line 2. It is about 150 meters away from the street of the hotel to reach the Internet celebrity attraction Kuanzhai Alley, which is based on the Han and Tang Dynasty antique buildings. It takes 10 minutes to walk from the hotel to People's Park and Tianfu Square. It is about 10 minutes' drive from Chunxi Road, Taikoo Li, and IFS International Financial Center, the bustling commercial center of Chengdu, and only two subway stations. The attractions around the hotel include Qingyang Palace, Du Fu Thatched Cottage, Wuhou Temple, Jinli, Wenshu Temple, Daci Temple, etc. It is your best choice for travel and residence. iseek is here to look forward to your arrival with the most perfect service!
Guest User
Boutique Room (Double bed)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The location is very good. People's Park is downstairs. It is close to Kuanzhai Alley, Museum, and Wuhou Temple. It is much better than Chunxi Road, where traffic jams are too serious. The sanitation is very good, and the service is excellent. When I encountered a small problem, the hotel actually helped to adjust it for two consecutive days, and even took the initiative to change the room type, although I didn't change it in the end. Free water, free coffee, and good sound insulation. I can't hear the people next door talking.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!