Atour Yeation Hotel (Chengdu Jiuyanqiao)

Atour Yeation Hotel (Chengdu Jiuyanqiao) Reviews

Atour Yeation Hotel (Chengdu Jiuyanqiao)

Unit 1, Building 6, Taihe Fortune Center, Tongbao Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
Atour Yeation Hotel (Chengdu Jiuyanqiao)
Atour Yeation Hotel (Chengdu Jiuyanqiao)Atour Yeation Hotel (Chengdu Jiuyanqiao)Atour Yeation Hotel (Chengdu Jiuyanqiao)
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Atour Yeation Hotel (Chengdu Jiuyanqiao) Guest Reviews

4.8/5
Excellent
1805 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1805)
Positive reviews(1793)
Reviews with photos/video(142)
Easy to get around(190)
Friendly front desk staff(139)
Delicious breakfast(116)
Quiet & comfortable(108)
Close to metro(100)
Stayed multiple times(23)
Nice elevator(18)
Clean bathrooms(15)
Negative reviews(12)
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Very good and nice hotel will definitely recommend it to my friends and family. Spacious room.
Response from Property: Your five points praise BingBing illuminates our little partner's mind, may happiness always accompany you every day, welcome you often come back to see, there are more "intimate" waiting for you to find Yo ~
HUI LING
Family Friendly Room (2 beds)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Good service expecially the front desk staffs. Room is tidy and clean. Convenient to find restaurants nearby. Will recommended for others. Tq
Response from Property: Dear Duoyou, hello, I'm really excited to see your careful and meticulous evaluation. It's our constant pursuit and hard work to bring you comfortable stay, intimate service and high-quality experience, and make you full of happiness. Thank you very much! !
Anonymous User
Superior Double Room
Stayed in Sep 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The place is perfect located and with very good service
Guest User
Netease Strictly Selected Double Bed Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 7, 2024
need more variety for breakfast and should not throw away occupant,s belonging that were placed on the desk.
Response from Property: Dear guests, hello, first of all, thank you very much for choosing to stay at YEATION Hotel, Chengdu Jiuyanqiao Yaduo Netease. We apologize for not bringing you a bad stay experience this trip. We attach great importance to your question. We will also report the room problem you mentioned to the relevant departments to increase the service awareness of the room sister, and will check the situation and improve it in time. I hope I can meet you next time and have a better experience.
Guest User
Superior Double Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
I really enjoyed my stay at this particular hotel. I actually went to the wrong Atour hotel at first and the staff at the first hotel I went to was kind enough to book me a Didi to the correct hotel, provide me water, and let me stay inside until my ride came to pick me up. So as far as the brand image goes, they're doing a great job in my eyes. As far as this particular location goes, I can honestly say I was deeply impressed. Heated toilets with a bidet? Press a button to open the curtains. A desk nook away from the bed so I could work, floor length mirror, and an excellent view from the 16th floor? The room (and bathroom) were spotless and the staff (from front desk agents to the cleaners) were extremely friendly and helpful. I can't see you having a bad time even if all you did was stay in the hotel. Still, there's plenty to do in walking distance and even just outside the hotel. Convenience store, local food shops, coffee shops, and some street vendors are all easily accessible. So yeah, I'd recommend trying this (or any Atour) hotel out if you have a chance. You can't go wrong with the level of service and attention to detail they provide.
Response from Property: Duoer are very grateful to Duoyou for their sincere sharing and feelings of staying. Your praise is our driving force. Yaduo Hotel, a warm hotel, has always been adhering to the initial intention of providing quality service to its guests and providing the warmest service experience for every Duoyou. Thank you for your company ~
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Family
7 review
5.0/5
Outstanding
Posted on Dec 26, 2023
International travellers friendly.
Response from Property: Thanks for your support and trust,we’ll do our best for guests.
Guest User
Superior Double Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 27, 2023
mmmmm
Guest User
Superior Double Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Very good hotel, very close to the subway stations on both sides, with a snack street, supermarket, shopping mall, and KFC downstairs. The staff are also very enthusiastic. Late night porridge is a good item, which can add points. The room is clean and comfortable. The front desk was very considerate and gave children a small toothbrush and slippers.
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Response from Property: Atour can enter your heart because of our attentive service. Your satisfaction is just our starting point. We are lucky to accompany you on your journey and add a touch of brilliant color to you. Atour is a place with affection, intention and warmth. I hope Atour will accompany you all the way.
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The location is very convenient. There is a subway station about 100 meters away, and Metro Line 2 is nearby. The 26th floor is very soundproof and quiet. The front desk service is super good. They helped to upgrade the room. I checked out late, but the front desk didn't rush me to check out. It's really super good.
Original TextTranslated by Google
Response from Property: Satisfaction is just the starting point, surprise and touching are what we are looking for. Thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. I hope that Atour will accompany you on every journey and bring unexpected touches to your life. We will continue to work hard and look forward to your next stay. Waiting for you~~~
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Facilities: Very new and comprehensive Hygiene: The room is very clean. The toilet has alcohol cotton pads, which is a good detail Environment: Very comfortable, high floor, very clean in my opinion. Close to the community, the scenery is also beautiful at night Service: The front desk lady is super good, very patient, and also helps with luggage. Late night porridge (self-service): delicious
Original TextTranslated by Google
Response from Property: We are grateful for your company along the way, whether it is the despair of being overwhelmed by mountains and rivers, or the joy of seeing a new village; whether it is the sadness of flowers falling helplessly, or the indifference of the familiar swallows returning. Thank you for being there, and we look forward to your return!
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The room is great, clean and tidy, with complete facilities, and there is everything you need to eat, drink and have fun around. The front desk lady and handsome guy are very helpful, very qualified, and the service is super good, quick and efficient. Five-star praise, I will stay here again next time.
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Response from Property: Dear friends of Atour, thank you very much for your five-point praise for us. Sometimes, a good review means a lot to us. It is enough to prove and affirm our efforts and recognition! After reading your comments carefully and seeing your praise, we are all very happy. Thank you again, and I am especially grateful to meet you. "I don't know when you will come back." I don't know when you will come again. All the friends of Atour are looking forward to your visit again. Thank you again!
Guest User
Superior Double Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 27, 2024
A very comfortable stay. The room is clean and tidy, with a reasonable layout. It is relatively quiet when the windows are closed. The service is warm, especially the cleaning lady. I have to give it a thumbs up. The location is very convenient, 5 minutes away from Niushikou subway station on Line 2. The commercial supporting facilities next to the hotel are complete. Breakfast is at the Bingge Pea Noodles and Tomato Omelette Noodles restaurant next to it, which has a great Chengdu flavor.
Original TextTranslated by Google
Response from Property: Satisfaction is just the starting point, surprise and touching are what we are looking for. Thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. I hope that Atour will accompany you on every journey and bring unexpected touches to your life. We will continue to work hard and look forward to your next stay. Waiting for you~~~
Guest User
Executive 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The location is very good, very close to Chunxi Road and Tianfu Square, and the subway takes only 10 minutes to get there. There are no problems with eating in the restaurants around the hotel. The hotel facilities are relatively clean, sanitary and tidy. The room I stayed in was also relatively quiet. The hotel will give two bottles of water. There are cute panda paintings in the corridor to the elevator, which are so cute. There is a bamboo house on the second floor where you can sit and drink coffee and read books, which is very comfortable. Breakfast is on the 25th floor. The restaurant is also relatively large and the food is relatively rich. You can also DIY tofu pudding. Overall, I am very satisfied.
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Response from Property: I just hope that no matter when and where you think of Atour, you will always be warm! Atour is a big family, and every Atour is willing to be your close friend. I hope we can often gather here, drink tea, chat, and talk about all the happy things that happened to you recently!
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
11 review
3.2/5
Posted on Oct 14, 2024
The sanitation, environment and location are all good. It is very close to the subway station and there are many delicious foods around. But the front desk is really bad. When I checked in, I was told to leave a phone number. As a result, they opened and registered for Atour membership without the consent of the guests. They also called it a free membership. I? ? ? ? ? I am very disgusted with this behavior. There is no protection of customer privacy in the service industry.
Original TextTranslated by Google
Response from Property: Duoer is very sorry that you did not have a good stay experience. We attach great importance to your feedback and are actively making corrections. Regarding your question: "The front desk is really not good. They said to leave a phone number when you checked in, and informed me, but they registered for Atour membership without the guest's consent." We will strengthen the training of front desk partners on guest privacy protection, as well as the use of verification codes and the process of obtaining the guest's consent when guiding guests to register as members. At the same time, we also hope that you can give us another chance. You will definitely be satisfied with your stay next time. Finally, thank you for your stay and your valuable suggestions. We look forward to seeing you again!
Guest User
Featured Suite
Stayed in Sep 2024
Family
30 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The room is very good. Although it is small, it has everything. There is a projector, a cloakroom, and a living room. The bathroom is separated into wet and dry areas. I would like to give special praise to the laundry room. Although it seems unattended, someone will check it regularly. If you write your needs on a paper card in the laundry room, the hotel will help you wash and dry. I put my clothes in the washing machine at 11 pm and asked for them to be washed and dried. When I went to the laundry room the next morning, I found that they had been dried, folded, and placed in the basket.
Original TextTranslated by Google
Response from Property: Atour can enter your heart because of our attentive service. Your satisfaction is just our starting point. We are lucky to accompany you on your journey and add a touch of brilliant color to you. Atour is a place with affection, intention and warmth. I hope Atour will accompany you all the way.