Hilton Garden Inn Chengdu Huayang

Hilton Garden Inn Chengdu Huayang Reviews

Hilton Garden Inn Chengdu Huayang

No. 1166 South Section of Jiannan Avenue, Shuangliu District, Chengdu, Sichuan, ChinaView Hotel Details
Hilton Garden Inn Chengdu Huayang
Hilton Garden Inn Chengdu HuayangHilton Garden Inn Chengdu HuayangHilton Garden Inn Chengdu Huayang
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Hilton Garden Inn Chengdu Huayang Guest Reviews

4.8/5
Excellent
1238 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1238)
Positive reviews(1212)
Reviews with photos/video(74)
Friendly front desk staff(195)
Classy environment(98)
Easy to get around(69)
Delicious breakfast(57)
Quiet & comfortable(52)
Close to metro(27)
Perfect for business trips(22)
Stayed multiple times(13)
Negative reviews(26)
Joao Antenor
Garden Queen Room
Stayed in Apr 2024
Business travelers
12 review
4.0/5
Very Good
Posted on May 26, 2024
Near the metro station very convenient
Response from Property: Dear guests, thank you for your feedback on this stay. I am sorry that this stay is not 100% sat is factory. We will try our best to provide better service for the guests. We look forward to your next stay.
Wenrunruyuderen
Garden Queen Room
Stayed in Nov 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Ottah good good !
Response from Property: 金盃銀盃不如客人的口碑,感謝您選擇成小花,我們深切關注每一位客人的入住感受,為每一位客人提供舒適的入住環境和優質的服務,您的肯定是對酒店最大的鼓勵。酒店一共28層,一覽城市風光。酒店距地鐵僅200米距離,在劍南大道主道上,交通便利,酒店致力於為客人提供高品質的早餐服務,成小花全體員工期待您的再次光臨。
Rashad993
Garden Queen Room
Stayed in Sep 2023
Couples
6 review
4.5/5
Great
Posted on Oct 3, 2023
Wonderful service, great place to relax
Response from Property: Thank you for your recognition of us,To bring you a comfortable experience is what we should do,Welcome to visit us again!
Hardeep
Garden Twin Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Good hotel
Response from Property: 感謝您對成小花的肯定!為您帶來舒適的入住體驗是我們應該做的!我們深切關注每一位客人的入住感受,為每一位客人提供舒適的入住環境和優質的服務,您的肯定是對酒店最大的鼓勵。酒店致力於為客人提供高品質的早餐服務,成小花全體員工期待您的再次光臨!
Anonymous User
Garden Queen Room
Stayed in Jan 2025
Other
5 review
4.0/5
Very Good
Posted on Feb 3, 2025
There was a rusty spot on the bathtub, and you could see the yellow stain when you lowered your head to wash your face. I washed it for him. Except for the geographical location, after all, there is nothing to eat around, everything else is good. There are only two bottles of water in the room, and four bottles are recommended (everyone is very thirsty after traveling to stay here). The refrigerator needs to be plugged in by yourself, and it takes time to cool down. Although the slippers respond to the green call, it would be better if there were disposable slippers next to them, so you don’t have to go to the front desk to ask for them.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we failed to satisfy you. We are deeply sorry for this. We have always been committed to providing the best service, but this time it seems that we did not meet your expectations. If you have any questions during your stay, you can call us and we will try our best to solve them for you. We sincerely hope that you can visit our hotel again and feel our improvement and care in your next experience.
Guest User
Garden Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
“The location is very good, very close to the subway entrance. The hotel service attitude is good, super warm and thoughtful. The service attitude of the front desk ottah is very good. When checking in, I was told that the hotel has been open for some years and the hotel facilities are a bit old, which is understandable, especially the location of the bath towels. I hope it can be improved!”
Original TextTranslated by Google
Response from Property: Gold and silver cups are not as good as the reputation of the guests. Thank you for choosing Cheng Xiaohua and thank you for your valuable suggestions. We pay close attention to the experience of every guest staying in the hotel and provide every guest with a comfortable stay environment and high-quality services. Your suggestions and affirmation are the greatest support for the hotel. The hotel has a total of 28 floors, with a panoramic view of the city. The hotel is only 200 meters away from the subway and is on the main road of Jiannan Avenue. The transportation is convenient. The hotel is committed to providing guests with high-quality breakfast services. All Cheng Xiaohua staff look forward to your visit again.
Mokaxiujiejie~
Garden Twin Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Very convenient, with a wide view, comfortable and bright, and good service to help with late check-out.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好! 感謝您5分的點評。每個城市總有讓人惦念的理由,每個季節都有難捨的景色,每一家酒店都有甜美而温馨的回憶,希望 成都華陽希爾頓花園酒店會是您回憶裏最温馨最獨特的那個。期待您的再次入住,預祝您旅途愉快。
Shatanyu
Garden Twin Room
Stayed in Dec 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The room is clean and tidy and very comfortable. The service attitude of the girl at the front desk, Ottah, is very good and enthusiastic, full marks! !
Original TextTranslated by Google
Response from Property: Gold and silver cups are not as good as the reputation of the guests. Thank you for choosing Cheng Xiaohua again. We pay close attention to the experience of every guest and provide every guest with a comfortable accommodation environment and high-quality services. Your affirmation is the greatest encouragement to the hotel. The hotel has a total of 28 floors, with a panoramic view of the city. The hotel is only 200 meters away from the subway and is on the main road of Jiannan Avenue, with convenient transportation. The hotel is committed to providing guests with high-quality breakfast services. All Cheng Xiaohua staff look forward to your visit again.
Guest User
Garden Twin Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The front desk ottah service is considerate and thoughtful. Five stars
Original TextTranslated by Google
Response from Property: Gold and silver cups are not as good as the reputation of the guests. Thank you for choosing Cheng Xiaohua again. We pay close attention to the experience of every guest and provide every guest with a comfortable accommodation environment and high-quality services. Your affirmation is the greatest encouragement to the hotel. The hotel has a total of 28 floors, with a panoramic view of the city. The hotel is only 200 meters away from the subway and is on the main road of Jiannan Avenue. The transportation is convenient. The hotel is committed to providing guests with high-quality breakfast services. All Cheng Xiaohua staff look forward to your visit again.
Guest User
Garden Twin Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The service provided by Kyra and Ottah at the front desk was very good and I was very satisfied.
Original TextTranslated by Google
Response from Property: Gold and silver cups are not as good as the reputation of the guests. Thank you for choosing Cheng Xiaohua. We pay close attention to the experience of every guest staying in the hotel and provide every guest with a comfortable stay environment and high-quality services. Your affirmation is the greatest encouragement to the hotel. The hotel has a total of 28 floors, with a panoramic view of the city. The hotel is only 200 meters away from the subway and is on the main road of Jiannan Avenue. The transportation is convenient. The hotel is committed to providing guests with high-quality breakfast services. All Cheng Xiaohua staff look forward to your visit again.
Guest User
Garden Queen Room
Stayed in Oct 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The room is large, clean and the service attitude is good
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好! 感謝您對酒店服務滿分的點評。每個城市總有讓人惦念的理由,每個季節都有難捨的景色,每一家酒店都有甜美而温馨的回憶,希望 成都華陽希爾頓花園酒店會是您回憶裏最温馨最獨特的那個。期待您的再次入住,預祝您旅途愉快。
Xiushenyangxingzoutianya
Garden Queen Room
Stayed in Jan 2025
Booked for others
45 review
4.7/5
Amazing
Posted on Mar 4, 2025
I have stayed here many times and I am an old guest. I will stay here again if I have the chance to go to Huayang in the future. It is close to Metro Line 5, with convenient transportation and reasonable price.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we failed to satisfy you. We are deeply sorry for this. We have always been committed to providing the best service, but this time it seems that we did not meet your expectations. If you have any questions during your stay, you can call us and we will try our best to solve them for you. We sincerely hope that you can visit our hotel again and feel our improvement and care in your next experience.
Jamslaile
Garden Twin Room
Stayed in Jul 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Ottah at the front desk was very enthusiastic and efficient. He helped me solve the problem in time. It was great and I received five-star praise! It is very convenient to bring children! I will definitely come again next time! The trip to Sichuan was very successful!
Original TextTranslated by Google
Response from Property: Gold and silver cups are not as good as the reputation of the guests. Thank you for your recognition of Cheng Xiaohua's service. We pay close attention to the experience of every guest staying in the hotel and provide every guest with a comfortable stay environment and high-quality services. Your affirmation is the greatest encouragement to the hotel. The hotel has a total of 28 floors, with a panoramic view of the city. The hotel is only 200 meters away from the subway and is on the main road of Jiannan Avenue. The transportation is convenient. The hotel is committed to providing guests with high-quality breakfast services. All Cheng Xiaohua staff look forward to your visit again.
Guest User
Garden Twin Room
Stayed in Jul 2024
Family
2 review
1.0/5
Posted on Aug 5, 2024
Very dissatisfied!!! On August 3, Saturday, I forgot to take a pair of pants when I checked out. When I cleaned my suitcase on Monday, I found that they were not there, so I called the hotel and said that there was a pair of pants. Why didn't you contact the guest immediately? Why didn't you contact me after two days? You need to call and ask before you tell me. Doesn't the guest ask and will you never contact the guest? Is this the service attitude of a star hotel? What's more annoying is that when I went to the front desk to pick up the pants, they took a rotten plastic bag to put them in. After I confirmed the things, they took the bag away. I just picked up the pants and left. It's really annoying. I also looked at the things of other guests at the front desk and they were all packed in the hotel's special bags. Did I stay in the hotel without paying? Am I not worthy of this service? Do my things not deserve to be packed in a special bag? It's really rotten. Finally, objectively speaking, the furniture in the hotel is relatively old, and you can order it if you don't mind. Share it with other guests, be careful of stepping on the pit.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we failed to satisfy you. We are deeply sorry for this. We have always been committed to providing the best service, but we are deeply sorry that we did not meet your expectations this time. We will also pay attention to the details in the future. We sincerely hope that you can visit our hotel again and feel our improvement and care in your next experience.
Guest User
Garden Queen Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The hotel is conveniently located, the Hilton brand is good, and it is close to the subway entrance. The hotel is clean and sanitary, the ottah service attitude is very good, and the surrounding facilities are also complete, and it is convenient for eating and shopping!
Original TextTranslated by Google
Response from Property: Gold and silver cups are not as good as the reputation of the guests. Thank you for choosing Cheng Xiaohua. We pay close attention to the experience of every guest and provide every guest with a comfortable accommodation environment and high-quality services. Your affirmation is the greatest encouragement to the hotel. The hotel has a total of 28 floors, with a panoramic view of the city. The hotel is only 200 meters away from the subway and is on the main road of Jiannan Avenue, with convenient transportation. The hotel is committed to providing guests with high-quality breakfast services. All Cheng Xiaohua staff look forward to your visit again.