Joya Hotel Reviews
Joya Hotel
No.89 Cuihua Road, Middle Section of Tianfu Avenue, Chengdu, ChinaView Hotel Details
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1 night
Joya Hotel Guest Reviews
4.8/5
Excellent
2020 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(2020)
Positive reviews(1991)
Reviews with photos/video(410)
Friendly front desk staff(218)
Awesome amenities(171)
Delicious breakfast(151)
Perfect for business trips(72)
Well designed(53)
Close to metro(41)
Excellent room layout(27)
Excellent afternoon tea(19)
Negative reviews(26)
Anonymous User
Classic Twin Room
Stayed in Dec 2023
Friends
12 review
Great
Posted on Jan 1, 2024
Hotel didn’t have a proper drive way to turn in so we had to pull luggage from main road and walk in to hotel. It is located quite near to mrt station and had many convenience store and food places around! However, was shocked that the hotel did not have honey when we wanted to make honey water. Hotel had basic amenities and was very comfortable to stay in. Thank you to 蔓婷 for taking care of us while we were there too! Felt very comfortable with her warm hospitality.
6/8
Response from Property: Hello dear guests! Thank you for your recognition of our cute little Manting. We will continue to work hard and look forward to the surprise and warmth you will come home every time you come to Xiyue. The hotel will continue to improve its facilities and equipment, and looks forward to receiving your five-star praise next time. I wish you a happy New Year and good luck.
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Business travelers
7 review
Great
Posted on Jun 8, 2024
Friendly staff and facilities are tidy/clean.
Guest User
Guestroom (Double bed)
Stayed in Mar 2023
Business travelers
1 review
Outstanding
Posted on Mar 17, 2023
Clean and service is good
Leroy
Classic Twin Room
Stayed in Aug 2023
Business travelers
1 review
Outstanding
Posted on Sep 25, 2023
Very good hotel with good service
Guest User
Elegant Queen Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 8, 2024
We checked into the Xiyue Hotel on Cuihua Road yesterday. As soon as we entered the hotel, we could feel the warm smiles of the front desk staff. They were very considerate and served tea and gifts throughout the stay. Echo also upgraded our room to the best room type experience. The room was very good, spacious and comfortable, with a wide view and reasonable layout. The stay was very good. The environment of the hotel was also very good. The vases in the lobby were all fresh flowers, and the summer lotus in the vase was very beautiful. There were tea and drinks on both sides. The hotel details were very good and it is recommended to stay. 👍
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Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Business travelers
15 review
Outstanding
Posted on Jun 8, 2024
When I came to Chengdu, I chose the Xiyue Hotel to stay last night. The overall environment and location of the hotel are quite good. It is convenient to travel and close to the subway entrance. The decoration is quite satisfactory. I especially like the hotel's service. It is quite good. There are follow-ups before and after the stay. After careful inquiry by echo, I feel that few hotels do this. The room is also very good. When the room is sufficient, we have a free upgrade to make customers live more comfortable. The bedding is also clean and tidy. Recommended to stay [strong]
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Guest User
Guestroom (Double bed)
Stayed in May 2024
Other
4 review
Outstanding
Posted on Jun 2, 2024
A very satisfying stay. It is very convenient to travel. It is about 400 meters away from the subway station. There are many places to eat, drink and have fun around. The decoration style of the hotel lobby is low-key and elegant. Every front desk is very enthusiastic when you walk in, especially the service manager Henry. After booking the room, he took the initiative to contact me, arranged the room according to my needs, and upgraded it for free. The hotel room is spacious, the bedding is very comfortable, and there is a free minibar, which is really great. The hotel's breakfast is also excellent, with a rich variety of Chinese and Western styles, and it is delicious.
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Guest User
Classic Twin Room
Stayed in May 2024
Other
2 review
Outstanding
Posted on May 29, 2024
The hotel is very good. The room layout is well designed with dry and wet separation. It is not far from the subway entrance and is very convenient for travel. Accommodation also comes with souvenirs and snacks. The breakfast is very good and rich in variety. The young man and sister at the front desk and the room service staff are very polite and the service is very enthusiastic. The stay experience is very good. I will stay here again next time.
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guoguoly
Guestroom (Double bed)
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 30, 2024
I selected many hotels on Ctrip and finally chose Chengdu High-Tech Joya Hotel. As expected, I was not disappointed. After booking, the customer service called me to arrange the room for me in advance. Drinks in the mini refrigerator in the room were free, the environment of the lobby was very good, the flower arrangement of the hotel was very beautiful, and tea was free from 2:00 in the afternoon. The breakfast was also very good, with a variety of delicacies that satisfied my taste buds.
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Response from Property: Dear guest, thank you for choosing Chengdu Hi-Tech Joya Hotel among the numerous hotels. We have been committed to giving you the best accommodation experience. We have been working tirelessly to change and strive only to make you live in peace of mind, comfort and peace of mind. Joya Hotel, which is as warm as home, will give you a better and more perfect accommodation experience. I hope you can come and go with joy every time. I wish you a long stay at Joya Hotel and a happy life!
Guest User
Queen Room
Stayed in May 2024
Business travelers
11 review
Outstanding
Posted on May 28, 2024
Xiyue Hotel is located next to Shenghua Road. The hotel rooms are 14-24 floors high. Three elevators are running at the same time, which is quite fast. The hotel service is very good. They will call guests to confirm before check-in. Souvenirs will be given upon check-in and a small fruit plate will be given during the stay. The rooms are also good, clean and convenient for bathing. The hotel's flower arrangement must be specially mentioned. It is really beautiful. Fresh flowers are selected to wipe the vases. It is beautiful and aesthetically pleasing!
Original TextTranslated by Google
Response from Property: "The spring eye silently cherishes the trickle, the tree shadow shines on the water and loves the gentle sunshine." Dear guest, thank you for your affirmation of the hotel service. Xiyue adheres to the concept of reviving Chinese traditional culture based on contemporary lifestyle and is committed to creating a "livable place" for every guest. The interior design style is inspired by the Song and Ming Dynasties, and is jointly created by <Zhu Zhou Space> and <Shangxia>. In addition to the caring and warm service, the simple and elegant new Chinese style decoration style is also a major selling point of Xiyue. I wish you a happy life. Xiyue is always here. We look forward to meeting you next time~
Guest User
Classic Twin Room
Stayed in May 2024
Friends
5 review
Outstanding
Posted on May 28, 2024
This is a brand under Huazhu, Xiyue Hotel. The hotel service is very good. The lobby is spacious, the rooms are very good, the rooms are clean and tidy, the toiletries are uniform and have a light wood fragrance, the bathroom is separated into dry and wet areas and has a large washbasin. The service of the front desk girl (I don't know her name) is also warm and attentive. It's very good. The location of the hotel is also good. There is a public rest area in the lobby with a sense of art. It's very good. Recommended [strong]
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Guest User
Guestroom (Double bed)
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 28, 2024
This time I stayed at the Xiyue Hotel on Cuihua Road in Chengdu Hi-tech Zone. The hotel has a good geographical environment and convenient transportation. The weather was cool these two days. Xiao Luo, a hotel staff member, contacted me early to learn about the store time and arranged it for me first. He gave me a souvenir to help me sleep, and prepared bags and toiletries. The room was also upgraded for us for free. The breakfast was also good, and the extension was handled for me in time. The hotel service is very good and the room is also very good. I recommend everyone to stay.
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Guest User
Guestroom (Double bed)
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 27, 2024
It was my first time to come to Chengdu and I booked this Xiyue Hotel. The hotel decoration and design are very good, especially the service attitude of the front desk is really warm and makes me feel like I'm at home. I left early in the morning and the front desk specially prepared breakfast for me on the way, which is very considerate. The room is quite large, and the most important thing is that I sleep very comfortably. The soundproofing effect is good. There are souvenirs prepared for check-in and check-out, which is quite happy. It was a pleasant stay. I have the opportunity to come again next time [happy]
Original TextTranslated by Google
Response from Property: "There is a thatched cottage to the west of Wanli Bridge, and the water of Baihuatan is Canglang." Your encouragement is our motivation to move forward. There is always a reward for hard work. Thank you for your affirmation of Xiyue. Service will never end. We just hope that you will like everything we do. I am very happy that you feel our deep friendship. Thank you for your affirmation of the service of all hotel staff. I look forward to your next visit. I wish you Xiyue always stay and have a happy life!
Dachen
Guestroom (Double bed)
Stayed in May 2024
Business travelers
10 review
Outstanding
Posted on May 25, 2024
The hotel service is very thoughtful. After placing the order, the hotel manager Henry contacted me to ask if I had any special needs. He arranged a room according to my needs and gave me some fruit. The hotel lobby is elegant and grand, the front desk is also very enthusiastic, check-in is very fast, the room is quite large, the bedding is very comfortable, and the bath products are the "Shang Xia" brand under Hermès. There are many restaurants around the hotel, and it is also very convenient to travel! I am very satisfied with this trip and will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests, we are extremely proud of your appreciation. We provide attentive service in every detail just to make your stay comfortable. We hope that Xiyue’s greetings and care can bring you a touch of warmth in the ever-changing weather in Chengdu, not for anything else, just to leave a short moment of tenderness in your memory. We look forward to seeing you again, and let Xiyue bring you a better and better stay experience!
Liuhenbushuai
Guestroom (Double bed)
Stayed in May 2024
Couples
81 review
Outstanding
Posted on May 25, 2024
The Xiyue Hotel in Wuhou District, Chengdu is the best choice for business trips and tourism. It is only a five-minute walk from the subway station, which is very convenient. The room is clean and comfortable, the washroom is large, the sound insulation effect is very good, and the price-performance ratio is high. The service at the front desk is very enthusiastic and makes guests feel at home. Thank you very much for helping to upgrade the room and giving breakfast. The breakfast is also very good, with a variety of delicious flavors. I will definitely stay here again next time I have the chance!
Original TextTranslated by Google
Response from Property: "The spring eye silently cherishes the trickle, the tree shadow shines on the water and loves the gentle sunshine." Dear guest, thank you for your affirmation of the hotel service. Xiyue adheres to the concept of reviving Chinese traditional culture based on contemporary lifestyle and is committed to creating a "livable place" for every guest. The interior design style is inspired by the Song and Ming Dynasties, and is jointly created by <Zhu Zhou Space> and <Shangxia>. In addition to the caring and warm service, the simple and elegant new Chinese style decoration style is also a major selling point of Xiyue. I wish you a happy life. Xiyue is always here. We look forward to meeting you next time~
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