The Island Hotel

The Island Hotel Reviews

The Island Hotel

5F, Section B, Zhonghuandao Square, No.695 Tianfu 1st Street, Chengdu, ChinaView Hotel Details
The Island Hotel
The Island HotelThe Island HotelThe Island Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

The Island Hotel Guest Reviews

4.8/5
Excellent
982 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(982)
Positive reviews(965)
Reviews with photos/video(90)
Friendly front desk staff(68)
Delicious breakfast(66)
Easy to get around(47)
Perfect for business trips(24)
Stayed multiple times(23)
Great location(23)
Convenient parking(22)
Excellent afternoon tea(21)
Negative reviews(17)
Guest User
Privilege Queen Room
Stayed in Mac 2024
Family
1 review
4.0/5
Very Good
Posted on 4 Apr 2024
Surprisingly nice hotel. Big room for a reasonable price. Location is good if you have things to do in the southern part of Chengdu, otherwise it's not super convenient to the downtown area.
Response from Property: Dear E57145****:Thank for choosing our hotel and tell us your experience during your stay! We're glad you are satisfied with our hotel ,The Island Hotel is located at high-tech zone and near by Tie Xiang Temple Street ,the distance to The Global Center and SKP shopping mall only 5minutes by car without traffic jam.If you want to get to downtown area for example Jin Jiang area need 30 minutes without traffic jam.We're looking forward see you next time and meet at The Island Hotel !
TVoyager
Deluxe Double Room
Stayed in Okt 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on 23 Okt 2023
The rooms are very much worth the value. Note that the entrance is further to the side and the lobby is on the 5th floor. Besides that it's a all-round near a 5 star experience. If your intrest or reason of stay is in the new parts of the tainfu district and further new construction in the longfu new area. This place is right. The rooms are kept very clean amd modern.. They provide good branded bottled water in the rooms. The rooms have good veiws if your staying in the exct rooms or the family rooms which have a separator for the two queen beds. The reception and staff are very nice and quick with handling passports. For sleeping the ac is moderately silent but just averagly noticeable so turn it off when it's cool enough to sleep well. The rooms can get dark for better sleep and I do reccomend the breakfast it has a wide selection. This is the second - third stay since it's probably the best value for money you can get in terms of clean modern silent and spacious, atleast if you got membership status in your trip acc.
Response from Property: Dear_TSUS8oyuuvr****:Thanks for choosing our hotel and gave us high praise ! we are so glad that you enjoy your stay and satisfied with our service and location.we will keep care for guest and provid individual service for our guest ,we really looking forward see you next time and meet at The Island Hotel Chengdu !
Guest User
Deluxe Double Room
Stayed in Jan 2023
Solo travelers
31 review
4.2/5
Very Good
Posted on 28 Jan 2023
The hotel is located in a very quiet neighborhood and surrounded by convenience stores. The Global Center is also pretty close to the hotel. The service was good and prompt; they were very polite. The staff spoke both English and Mandarin.
Response from Property: Dear_AP460722****:Thanks for sharing your experience and staying with us !Our hotel is near by Tie Xiang Temple and The Globle Center ,we provide complementary afternoon tea ,laundry room , free parking and free mini bar for Sichuan traditional snack for our guest during stay .We will always keep concentrate on good service for our guest and let guest feel like back their home.Happy New Year from The Island Hotel all staff and hope see you next time!
Japan Freak
Premier Room (Double bed)
Stayed in Mac 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on 20 Mac 2023
Good experience!
Response from Property: Dear E476438****:Thanks for choosing our hotel and stayed with us !We 're so glad you enjoy this stay , we'll always keep good service to build wonderful experience for our guest.Hope see you next time at The Island Hotel Chengdu!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 5 Apr 2024
The front desk service is very considerate, the room is clean and tidy, and the hotel is in a good location, close to Metro Line 5. Downstairs is Tiexiang Temple Water Street and Huijin Plaza. It is also close to Global Center and Shihao, very suitable for shopping!
Original TextTranslated by Google
Response from Property: Dear M456453****: Hello, thank you very much for choosing Chengdu Yuandao Hotel and recognizing us in all aspects! I believe that you must be a traveler who pays special attention to high quality and understands appreciation. The hotel's good location and high-quality service have been discovered by you, just like the customer positioning of our hotel, whether it is the hotel's hardware conditions or high-quality customer service, It is the first choice for business people and families traveling. It is our greatest honor to receive your affirmation. We will continue to uphold the service concept of doing things with heart, adhering to careful and personalized service, so that every guest can feel the warmth and comfort of home! If you have the opportunity to come to Chengdu next time, be sure to continue to choose our hotel ~ We look forward to seeing you again!
Guest User
Deluxe Room (2 beds)
Stayed in Mei 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on 27 Mei 2024
Facilities: Very good and clean Service: Good
Original TextTranslated by Google
Response from Property: Dear _cs18900014****: Hello! Thank you very much for choosing Chengdu Yuandao Hotel! We are very happy to see your recognition of us! The hotel is quiet in the bustling area, close to the office area of ​​the High-tech Zone and the first and second phases of Tiexiang Temple Water Street. The hotel is near Jincheng Lake Park and SKP Shopping Center, and the transportation is very convenient. We will continue to uphold the concept of doing things with heart and insisting on careful and personalized service. I look forward to meeting you next time Yuandao~
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 25 Feb 2024
New hotel, on the 23rd floor. The room is very clean and the attitude of the front desk is also very good. There is a snack street downstairs, which is very convenient for travel. It's pretty good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for taking your precious time to tell us about your stay experience! First of all, I am very happy that you are very satisfied with your stay experience. I see that the content and pictures you reviewed are not from our hotel~ Our hotel front desk is located on the 5th floor of Tower B, Central Island, close to the high-tech zone office area and Tiexiang Temple Water Street In the first and second phases, the hotel is near Jincheng Lake Park and SKP Shopping Center, and the transportation is very convenient! Thank you very much for your review and I look forward to seeing you next time. I wish you and your family a Happy New Year and good luck in the Year of the Dragon!
Tangtangtangtang
Privilege Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on 15 Feb 2024
The suite room is huge. very good. They helped me delay check-out until three in the afternoon. Excellent service. Hygiene: Hygiene is also clean. Air conditioning is very effective
Original TextTranslated by Google
Response from Property: Dear Tangtang Tangtang: Hello, thank you very much for choosing Chengdu Yuandao Hotel and recognizing our services and facilities! I believe that you must be a traveler who pays special attention to high-quality. The good location and high-quality service of the hotel have been discovered by you, just like the customer positioning of our hotel, whether it is the hardware conditions of the hotel or the facilities, equipment and style of the room, they are all The first choice for business people and family travel. It is our greatest honor to receive your affirmation. We will continue to uphold the service concept of doing things with heart, adhering to careful and personalized service, so that every guest can feel the warmth and comfort of home! If you have the opportunity to come to Chengdu next time, be sure to continue to choose our hotel~ I wish you a happy New Year and good luck in the Year of the Dragon!
Huihui
Privilege Queen Room
Stayed in Feb 2024
Family
6 review
4.7/5
Amazing
Posted on 15 Feb 2024
This is a must-stay hotel in Chengdu, at least three times a year. There are many advantages. The location is very good. It is right next to the Global Center. It is only a ten-minute walk away. There is a bus stop downstairs. It is convenient to go anywhere. It takes ten minutes to walk from the subway entrance. Behind it is Tiexiangsi Water Street, which is super convenient for eating, drinking and having fun. It is also a good place for drinking. There are many girls. I praise it for not increasing in value during the Chinese New Year. I booked a suite and slept on the sofa by myself...I didn't want to sleep with my wife and baby. All in all, it's a very, very nice hotel and the breakfast is also good. I just slept too late and couldn't get up, so I might not decide on breakfast next time.
Original TextTranslated by Google
6/9
Response from Property: Huihui, who understands life and loves traveling: Hello, thank you very much for choosing Chengdu Yuandao Hotel and recognizing us as always! I believe that you must be a traveler who pays special attention to high quality and understands appreciation. The hotel's good location and high-quality service have been discovered by you, just like the customer positioning of our hotel, whether it is the hotel's hardware conditions or high-quality customer service, It is the first choice for business people and families traveling. It is our greatest honor to receive your affirmation. We will continue to uphold the service concept of doing things with heart, adhering to careful and personalized service, so that every guest can feel the warmth and comfort of home! If you have the opportunity to come to Chengdu next time, be sure to continue to choose our hotel~ I wish you a happy New Year and good luck in the Year of the Dragon!
OWEN
Deluxe Double Room
Stayed in Jan 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on 14 Jan 2024
Hygiene: clean and hygienic Service: thoughtful and meticulous Environment: comfortable and quiet
Original TextTranslated by Google
Response from Property: Dear OWEN: Hello, thank you very much for your support and recognition of Chengdu Yuandao Hotel! Your praise for us is our greatest achievement, and we hope that our service can infect every guest and make every guest feel at home! We are very much looking forward to our next meeting. I wish you and your family a Happy New Year~
Nanhe*
Deluxe Room (2 beds)
Stayed in Dis 2023
Friends
7 review
5.0/5
Outstanding
Posted on 2 Jan 2024
The experience is very good. I like this hotel very much. If you go to Chengdu, it is a good choice! You can stay in this hotel. It is really good. The service attitude is good, the service is in place, the facilities are complete, and the environment is beautiful, comfortable and pleasant.
Original TextTranslated by Google
Response from Property: Dear Nanhe: Hello, thank you very much for choosing Chengdu Yuandao Hotel! We are very happy and pleased to see that you have a good experience. Your satisfaction is our greatest achievement! Just like the customer positioning of our hotel, whether it is the hotel's hardware conditions or the facilities and style of the rooms, it is the first choice for business people and family travel. We will continue to uphold the service concept of doing things with heart, insisting on careful and personalized service, so that every guest can feel the warmth and comfort of home. We look forward to seeing you again~
Guest User
Deluxe Double Room
Stayed in Feb 2024
Other
5 review
5.0/5
Outstanding
Posted on 15 Feb 2024
First-class facilities and services, highly recommended
Original TextTranslated by Google
Response from Property: Dear M31600****: Hello, thank you very much for choosing Chengdu Yuandao Hotel and for your recognition and recommendation of us! Just like the customer positioning of our hotel, whether it is the hardware conditions of the hotel or the facilities and equipment and style of the rooms, it is the first choice for business people and family travel. It is our honor to receive your affirmation. We will continue to uphold the service concept of doing things with heart, insisting on careful and personalized service, so that every guest can feel the warmth and comfort of home! I wish you a happy new year and good luck in the Year of the Dragon!
Guest User
Double Room
Stayed in Jun 2024
Other
8 review
5.0/5
Outstanding
Posted on 2 Jun 2024
I have stayed here several times when I came to Chengdu. The hygiene is very good and the service is great. My umbrella was left at the front desk of the hotel and the staff immediately helped to keep it properly and responded. I will stay here when I come to Chengdu next time. I hope it will continue to stay this way.
Original TextTranslated by Google
Guest User
Privilege Queen Room
Stayed in Mei 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on 17 Mei 2024
I stayed at Harajima Hotel again this time. The service of the front desk staff was very good, the room was comfortable, the hotel location was very good, and the water street next to it had a unique style. I will stay here again next time. Thank you!
Original TextTranslated by Google
Guest User
Deluxe Room (2 beds)
Stayed in Mei 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 11 Mei 2024
The business hotel is clean, the environment is elegant and comfortable, the service is warm and thoughtful, the facilities are complete and convenient, it is the first choice for business travel, and it is highly recommended to every traveler! It is also close to the water street:)
Original TextTranslated by Google