Atour Hotel (Chengdu Taikoo Li)

Atour Hotel (Chengdu Taikoo Li) Reviews

Atour Hotel (Chengdu Taikoo Li)

No.2-3 Wangping Binhe Road, Chengdu, ChinaView Hotel Details
Atour Hotel (Chengdu Taikoo Li)
Atour Hotel (Chengdu Taikoo Li)Atour Hotel (Chengdu Taikoo Li)Atour Hotel (Chengdu Taikoo Li)
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Atour Hotel (Chengdu Taikoo Li) Guest Reviews

4.7/5
Outstanding
2081 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2081)
Positive reviews(2023)
Reviews with photos/video(245)
Classy environment(233)
Great location(204)
Friendly front desk staff(197)
Delicious breakfast(125)
Convenient for shopping(79)
Has rooms for families(18)
Loved the night views(18)
Nice toiletries(16)
Negative reviews(58)
Felin
Guestroom (2 beds)
Stayed in Apr 2024
Friends
2 review
4.5/5
Great
Posted on Apr 19, 2024
Service was great! Staffs were helpful and friendly ☺️ Location is near a lot of small restaurants and convenience stores.
Response from Property: Thank you very much for the guest official in his busy schedule to write down the praise, you must be afraid of Duoer proud. So did not write down five points praise, please guest officer next time have the opportunity to come back to continue to live, let Duo Er give you a chance to serve, I wish you a happy life!!!
秦昊 Brandon Chin
Elegant Queen Room
Stayed in Feb 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The hotel has a great location, the staff are very helpful. The breakfast selection is good both western and Chinese. Lots of food places and stores around , located on the riverside . Very lively at night, would stay again if in chengdu.
Response from Property: 🦋🌈My mood today is an upward parabola✩⁺˚♡ ♡Because I met the warm you😘Thank you for your support and recognition of us, we will continue to do better💪! ♡I like you to come, I like you to come often ♡Wish you a happy spring and bright summer
Natelie
Guestroom - River-View (Double Bed)
Stayed in Dec 2023
Couples
3 review
4.0/5
Very Good
Posted on Jan 5, 2024
Nice hotel
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Good price/quality! The hotel has a very good location and the service was good. Rooms have good space and are clean, recommended.
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 7, 2023
Convenient location with the best service, most importantly is the warm arrangement of a laundry room. Strongly recommended👍👍👍
Response from Property: Thank you for your praise of our hotel, I hope our service can bring you endless joy and comfort here, we also look forward to your next visit to Chengdu can still choose our hotel to stay, wish you a happy life🦋
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Family
5 review
3.0/5
Posted on Jun 30, 2024
Location is good but the smoking smell is everywhere.
Jamie Jie Min
Kiki Family Suite
Stayed in Nov 2023
Family
5 review
4.5/5
Great
Posted on Nov 5, 2023
Fantastic location. Very friendly staff. Room is large, but why only have one bathroom for a room for 4?
Response from Property: Thank you very much for your suggestion. The room you are staying in is a family suite. There are three beds of different sizes inside, and there is no second bathroom due to the limited room size of the family suite. I am very sorry to give you any doubt in this respect. I hope you can choose our hotel again next time you come to Chengdu.❤
Guest User
Family Friendly Room (2 beds)
Stayed in Mar 2024
Friends
4 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Good location, convenient. The staff are friendly & helpful.
Jordan
Suite
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 30, 2023
I had a fantastic experience at this hotel. As a foreigner, the staff went above and beyond to make me feel comfortable. Communication via WeChat was seamless, and the attentive and friendly staff made my week-long stay enjoyable. The clean and spacious room, coupled with a great location, exceeded my expectations. I'll definitely book here again, satisfied with both amenities and the diverse breakfast offerings.
Response from Property: Thank you for your praise of our hotel, I hope our service can bring you endless joy and comfort here, we also look forward to your next visit to Chengdu can still choose our hotel to stay, wish you a happy life🦋
Guest User
Superior Room (2 Beds)
Stayed in Oct 2023
Friends
4 review
3.7/5
Posted on Oct 15, 2023
Taxi drop off and pick up is 5 min walk away as entrance is on the river. Breakfast is packed and not that good but works if you are not demanding
Response from Property: Thank you for choosing our hotel stay Thank you very much for your recognition of our hotel I hope you have a pleasant stay in Chengdu next time and can also choose stay our hotel 🦋🌈
vanessa
Superior Room (2 Beds)
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
overall is okay for the stay and is clean as well
Response from Property: Thank you dear for taking the time to give Doer a five-star review despite your busy schedule. Your encouragement is the driving force for us to move forward! We are extremely happy to be recognized by Duoyou. In the days to come, we will continue to improve our quality services so that you can have a new stay experience every time you come. Duoer has die-hard fans like you, and I believe that you and Duoer will have more surprises to bring you a touch of warmth in the cold winter. We look forward to your next visit~
Guest User
Family Friendly Room (2 beds)
Stayed in Jan 2024
Family
19 review
4.0/5
Very Good
Posted on Jan 14, 2024
Excellent location, great service
Response from Property: Thank you for your praise in your busy schedule, such an excellent Duoer did not get your full 5 points, Duoer almost cried and fainted in the toilet, you must be afraid that we are too proud, Duoer will not be discouraged, strive to improve yourself, do not forget the original intention, welcome you to go home next time, Duoer strives to get your full 5 points of praise.
Guest User
Superior River-view Twin Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Facilities: Complete, strong experience, very soft bed, easy to fall asleep. Hygiene: Very clean, very considerate equipped with disinfection artifact. Environment: Downstairs is the night market street, very convenient, a lot of food. Taikoo Li is also very close. The key is very quiet. Service: Good service attitude is smiling service, see the guests very cordial greeting.
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. I am very happy to receive such high praise from you. Atour is the home of all friends who are away from home. We are constantly researching new services to bring you and other friends a better stay experience! I look forward to your next stay. Unexpected warmth is waiting for you!
Guest User
Superior River-view Twin Room
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on May 30, 2024
The location of the hotel is very good, just next to Taikoo Li. There is a bar street just outside the hotel, and there is a river next to it. It is very comfortable to sit in the bar in the evening! Overall stay experience is very good
Original TextTranslated by Google
Response from Property: Duo'er, I'm sorry for you. Thank you for letting Duo'er know about the problems you encountered during your stay. I'm very sorry that we didn't meet your expectations. Please allow Duo'er to express our most sincere apologies to you. During your stay, you are very satisfied with the room. If you are not satisfied, you can dial "0" for the room at any time and call the front desk. Duoer will definitely solve it for you as soon as possible. Duoer would like to help you solve the problem during your stay, so that Duoer can help you change the room in time instead of Let you leave with disappointment like now. I hope you can give us a chance to make up for our mistakes. No matter the wind or rain, Duoer will still be here waiting for you!
Daichengxiaohai5
Superior River-view Twin Room
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 20, 2024
The room is great, the location is great, thumbs up. Convenient, good service attitude, Late night porridge: delicious Rich breakfast, good laundry service. Recommended, Sanitation: clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Duo'er is very happy to receive such high praise from you. Atour is the home for all our friends who are away from home. We are constantly researching new services to bring you a better stay experience. and other friends! Duoer looks forward to your next stay, and the unexpected warmth is waiting for you!