Novotel Chennai OMR

Novotel Chennai OMR Reviews

Novotel Chennai OMR

It Expressway, opp. Elcot Sez, Sholinganallur, Chennai, Tamil Nadu, 600119, IndiaView Hotel Details
Novotel Chennai OMR
Novotel Chennai OMRNovotel Chennai OMRNovotel Chennai OMR
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Novotel Chennai OMR Guest Reviews

3.9/5
Good
75 review
Verified reviews
Location4.0
Amenities4.1
Service3.7
Cleanliness4.0
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All reviews(75)
Positive reviews(41)
Reviews with photos/video(4)
Negative reviews(10)
PANCHAL
Superior King Room
Stayed in Aug 2024
Business travelers
135 review
5.0/5
Outstanding
Posted on Aug 30, 2024
I had a comfortable stay here in terms of service and hospitality. The staff were courteous. As far as the facility is concerned the room walls looked old and missing the appeal to qualify it as a 5 star hotel. I could clearly smell wood whenever I walk in the room and the bath area is quite small and not tidy. The food tasted decent but the options in the buffet are quite limited compared to other 5 star hotels. I would not recommend picking this hotel if you are truly looking for the comforts of a 5 star
Anonymous User
Superior Twin Room
Stayed in Nov 2023
Business travelers
25 review
3.7/5
Posted on Nov 25, 2023
Poor service with one Service guy. Ask me same question and call with me again. let me waiting for a long time when i checkiin at night. already share ctrip booking no. for the front center person. But need me to take room card to front center and extend again tommorrow. And no ask me help me to take my luggage to the room. Thats my second time come here. This time service very bad. First time 11/16 front center service is very good.
Guest User
Superior King Room
Stayed in Aug 2023
Travel with friends
2 review
4.5/5
Great
Posted on Aug 23, 2023
It was a pleasant stay in the hotel Thank you for your services
Rahul
Superior King Room
Stayed in Oct 2022
Travel with friends
3 review
4.5/5
Great
Posted on Oct 19, 2022
One among the best place to stay in omr. Very clean rooms with Good ambiance
AsianMumTravels
Superior King Room
Stayed in Jun 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 23, 2022
very nice location and very good hotel
Karuppayamma
Superior King Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 19, 2022
Good location
바른생활 사나이
Superior King Room
Stayed in Apr 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Apr 24, 2024
For my first business trip to India, I only stayed for one night as it was a transit city, but the hotel was great. However, there were difficulties getting around from the airport to the hotel, and it took longer than expected. Breakfast was very modern and clean. Next time I come to Chennai, I will definitely use this hotel again.
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Executive King Room
Stayed in Oct 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Nice hotel, good location and clean and tidy!
Original TextTranslated by Google
Escape01669281030
Stayed in Jul 2024
Business travelers
1.0/5
Posted on Jul 16, 2024
Disgusting experience When I check in room, some bad smell was coming, I thought may be coz of monsoon. Next day after shower when I wanted to throw ear buds in dustbin, i open the dustbin and saw 2 laundry bag with sanitary pad in it. How dirty and in hygiene it was. And after calling housekeeping supervisor (sinduja) she was smiling like she found ureka moment Very bad experience
Response from Property: Dear Guest, We are truly sorry to hear about your unpleasant experience during your stay. Your feedback regarding the cleanliness and hygiene of the room is deeply concerning. We have addressed this issue with our housekeeping team to ensure such oversights do not occur in the future. Please accept our sincerest apologies for the inconvenience caused. Your feedback is invaluable to us in our constant efforts to improve our services. We look forward to welcome you again with us at Novotel; and we hope your next visit will be a pleasant one. Sincerely, Vineesh Kurup General Manager
adarshp1989
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 1, 2024
Located inside the Novotel Chennai OMR , Chennai , the Square is one of the best restaurants for multi cuisine buffet .I wish to appreciate all the efforts and care taken by F&B executive Swami and team (would also specifically mention Mini ) for making my visit so special. The posh ambience and vibe in here was very soothing. All their dishes were delectable.All staff from the service team here was extremely polite, humble and hospitable and accommodated all our requests. It was really nice of Chef Sachin to serve us the signature special Dal makhani so well , which we found to be quite unique, flavoursome and spicy. I would highly recommend this restaurant for a lovely dining experience with family and friends.
Response from Property: Dear Adarsh, It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit. We are really happy to know that you enjoyed your dine-in experience with us; and more importantly the hospitality and services extended by our team. It pleases us to know we have satisfied a valuable guest like you. We look forward to hosting you soon. Sincerely, Vineesh Kurup General Manager
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 5, 2024
Excellent service by Mr naveen and superb assistance with on time performance mentainance , I am gland to have a stay in this hotel with these staff everyone is soo helpful and soo sweet I would like to visit again🙌 also the environment and food I like the most .
Pankaj_dshmkh
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 19, 2024
Service is very good. Mr Siraj was very helpful. Ambience & food quality was really good. Liked it. Ideal for business stays. Service is very good. Mr Siraj was very helpful. Ambience & food quality was really good. Liked it. Ideal for business stays.
Response from Property: Dear Pankaj, Thank you for your positive feedback! We are delighted to hear that you enjoyed the value for money, service quality, ambience, and food at Novotel Chennai OMR. We look forward to welcoming you back for another ideal business stay. Sincerely, Vineesh Kurup General Manager
OnAir51278408216
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 27, 2024
Excellent place to stay. Had a three days stay at hotel and the experience is really good. Located at the prime location in the city. Lot of places to visit nearby. We can have a good time with family. Staffs are very supportive. Overall an excellent place to stay.
Response from Property: Dear Guest, Thank you for your kind words regarding your recent stay at Novotel Chennai OMR. We are delighted to hear that you found our staff, especially Ms. Gazal, to be nice and supportive. It's wonderful to know that you had a great experience during your three-day stay and enjoyed the prime location of our hotel. We look forward to welcoming you back for another excellent stay with us. Sincerely, Vineesh Kurup General Manager
Jegan Jose J
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 27, 2024
One of the best experiences, room is very clean and courteous staff.The entire stay is enjoyable and hotel is making efforts to be environment friendly.I will stay here in future.Only comment is there is no good vegetarian restaurants nearby .
Response from Property: Dear Jegan Jose J, Thank you for sharing your positive experience! We are delighted to hear that you had a very pleasant stay with us. Your kind words about our clean rooms, courteous staff, and eco-friendly efforts are truly appreciated. Looking forward to welcoming you back in the future. Sincerely, Vineesh Kurup General Manager
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 10, 2024
Good service from Kathir ! He was very friendly and helpful........................................................................................................................................................