Wyndham Grand Plaza Royale Chenzhou Reviews

Absolutely wonderful in every sense. 5 stars for each category.

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Knowing that there were children staying, they arranged it very thoughtfully, and also prepared special towels for the children. They also gave small gifts when they left. It was a very good experience. I will choose here again next time I come to Chenzhou^_^

Staying in a five-star hotel and enjoying services without a star rating makes me very angry. 1. The business king room I booked had a very strong smell when I entered the room. It looked like it had not been cleaned for hundreds of years. Then I contacted the front desk to change the room. The front desk staff came to deliver it. I also asked the staff to smell the room card, but the staff didn't say anything and looked like an *****... I went to another room on my own. 2. It was around 11 o'clock in the middle of the night and I was about to fall asleep. A man opened the door to my room with the key card. I was scared to death and I said something. The first time someone encountered this kind of situation was in a five-star hotel... ………… Even the most basic safety protection is not provided. I am a girl living alone. Then I contacted the front desk staff and answered the phone and said that they would find out what the situation was. Then they hung up the phone without any words of comfort... Next I came back and called back and explained that it was because the room card was not swiped when I changed the room... This kind of low-level mistake can also be avoided. I guess this room must have been opened to another guest... This is it. The staff did not have any responsible attitude, as if nothing happened. If something really happened, your hotel would not be able to eat and walk around🤬🤬🤬 3. The next morning when I had breakfast, there wasn’t even a pair of chopsticks at the breakfast table. There was no one standing in line to help... There was no one to clean up the crumbs on the table. Even if I ate a 6-yuan rice noodle, I wouldn’t even have a pair of chopsticks. ......... What's more, the 100-yuan breakfast is really included until check-out. The staff has no attitude as if nothing happened. This kind of hotel does not deserve to be rated as a five-star hotel. . . . . . Convenient hotels are not as good as others. I suggest you keep your eyes peeled when staying in hotels in the future.

The Wyndham room in Chenzhou is clean, the service quality of the staff is super good, the hotel's breakfast is also rich in variety and tastes good👍Like it👍I will definitely come back in the future!

It's a good choice for family outing. The whole family likes it very much. My children asked me not to check out. Hahaha The breakfast is good, rich in content, tastes great, and also has pig-killing powder.

Traveling with two babies, I booked a family room. The room is clean and hygienic. Both adults and children are comfortable. I will stay here again in the future.

I went there during the off-season, and the hotel lobby was crowded with many elderly people being picked up by tour groups. The hotel looks to be old, and the design style is lifeless. It is full of mahogany furniture that business executives like. The lighting is dim and a bit depressing. I can't appreciate it anyway. The welcome fruit is too shabby, so it is better not to send it. There is a charge for a bunch of snacks. Soda water costs 10 yuan. The restaurant's dishes are on the expensive side, and a plate of duck blood 108 tastes average. Gym guests can use it for free Generally speaking, this store is suitable for the elderly. If you are traveling by car or have children, you can take a detour.

The hotel is about 8 kilometers away from the downtown area, and the drive takes about 20 minutes. When we went there, it was during the Tourism Development Conference, which was a crowded and lively time. There were quite a lot of people staying at the hotel. It was a great stay experience. The girl at the reception was very considerate. Every hotel employee I met greeted me with a smile. It was very good! The hotel's buffet breakfast also has many varieties, including local fish meal, but it's a pity that I didn't get the ** shell rice.

The service is really good, and the room type is also good, but there are huge cockroaches in the bathroom as soon as you enter the door. Fortunately, the family room you booked has two toilets. The children were scared to go to that bathroom. The hygiene aspect can be greatly improved. , there should be a group of cockroaches if there is one cockroach, I don’t think it should be a hotel at this price

There was an unpleasant smell as soon as you entered the corridor and the room. It felt like no one had checked in for a long time, and the hygiene was not very good. There were obvious stains on the wash basin! The bathing facilities also feel a bit old, and the bottles containing shampoo and shower gel are rusty! The curtains are manual and more than a thousand dollars a night is not worth it! It doesn't feel like the quality of Wyndham brand. Good thing: both of the family rooms have large beds. It says that it can accommodate 3 people, but it can sleep four people! The breakfast is rich and more in line with Cantonese tastes! The service staff are quite enthusiastic!

The room was clean and spacious. Check-in was very fast. The breakfast was great. There were many varieties and it was delicious. It was a great breakfast to start a new day when traveling! Highly recommended!

Super awesome! Parking is very convenient, there are places on the ground and underground. There are large supermarkets around the hotel. Shopping is very convenient. The rooms are great, the swimming pool is clean, the buffet is very good, and the variety is complete. Highly recommended!

Wyndham is good in all aspects. I have stayed in Sanya before. It has a family suite that can meet the needs of a family of three. The price/performance ratio is also high. The room facilities are complete and the environment is comfortable. Highly recommended.