Hotels Near Michael Kors Outlet in Gaffney

A wonderful stay! The workers were all amazingly welcoming and the breakfast staff were precious! The pool was very nice, and the rooms were great! Super comfortable beds, good cold A/C, and great breakfasts!

We have started traveling a lot and always choose a Hampton Inn but this was not a great stay for us. The one staff member we encountered at the front desk was considerate but refused to sell us a snack kit since we haven't quite reached diamond Hilton Honors status. The request to buy snacks was made after the one and only vending machine (which was sp****) ended up as “out of order” after it malfunctioned while we were attempting to use it. The room was clean but definitely old. The shower had very low water pressure and there is no bath fan or ventilation. The bed was pretty uncomfortable and the TV was so old that it didn’t have HDMI so we could stream from our devices. The TV remote barely worked and was hit and miss when muting or changing the channel. There was no channel guide so you couldn’t even choose what to watch. We had to surf through channels and then wait for the commercials to end to see what was on. Lastly, the breakfast was a sad affair. No freshly baked muffins or biscuits just stale wrapped pastries that are gone by 8 am. The milk was warm since it wasn’t on ice. The butter might have actually been a butter spread? I will never know because it wasn't labeled and was in a plastic container with one spoon, which every guest used:( We will not be staying again and caution frequent Hampton Inn travelers to know it is not like the other facilities they are used to staying in.

I stay at this hotel every time I come. The reception was very welcoming and the rooms were very clean. There are restaurants, supermarkets, gas stations around the hotel, which is very convenient. The hotel has breakfast, but it is American style and relatively simple.

This used to be the nicest hotel in town and now it is barely what I would consider a 3 star hotel on a good day. The check-in experience was painfully slow and lacked any sense of welcoming. Upon arriving in our room, we discovered only 1 set of towels, no bath mat or hand soap, only 3 pillows on one bed while the other had 4 and only 1 pack of coffee and it was decaf. I tried calling AYS 3 times letting it ring for 20 times each and then finally resorted to using my cell to call the hotel and I finally got an answer. In addition to asking for additional towels and coffee, I asked for a luggage rack as there was not one in the room to which the agent (same one that checked me in) said they were located at the front door. When I explained what a luggage rack was (vs a luggage cart), he said the hotel did not have them. The room itself is very tired and in need of refurbishing as well as repair. Torn wallpaper, broken shade pulls, breaks in the tile are just a few issues. Dusting also sees to be non-existing as well as there was at least an inch on the air and vent returns. Prior to arrival, I received an email from the front office manager indicating “we are in the process of returning to normal operations”. Seriously other hotels are back to operating as they were pre-Covid, not sure you can keep milking the Covid excuse for what truly appears to be lack of care. Mr. Marriott Sr would turn in his grave if he set foot in this hotel. Sadly since Mr. Marriott Jr stepped down and the company acquired Starwood, the quality of product and service at Marriott worldwide has been on a downward spiral and this hotel is leading the way.

Pros: 1) clean place 2) relatively friendly staff Cons: 1) The elevators have had a nauseating smell of what I imagine to be highly scented, floral cleaning fluid. It will knock you down! Extremely off putting!! I've had to stay here 4 times and it's the same every time. The elevators floors are also usually sticky. 2) Rooms here are not refreshed unless you request it 24 hours in advance BUT you may not know you need your room refreshed 24 hours in advance. The result can be an overflowing trash can and dirty towels. 3) One morning, the hotel water was shut off just as I was getting into the shower. The staff knew in advance they were going to cut off the water but they failed to notify the guest. Very inconsiderate. 4) When we checked in, we received one small water bottle and there were two of us. These are first-world problems and probably not worth mentioning but the elevator smell may be enough to make me change hotels. Makes you wonder what they're trying to cover up.

I stayed in room 209 on 1/11. I woke up at midnight feeling something crawling on my neck. I brushed it off and turned on light to see a little ”beetle”. I pulled back covers to find a total of 6 on my pillow and sheets! I felt sick knowing what they must be. I immediately called the front desk and told them to come upstairs. I slid the mattress away from the headboard to discover a full INFESTATION of bed bugs on the bed skirt in all sizes and life stages! By the time the desk clerk got to my room I was grabbing my stuff to leave. She offered me another room and I declined. I immediately put all my belongings in trash bags that she provided to me and told her I expect a refund. She told me the manager would call in the morning. At 1pm on 1/12 no one had reached out to me so I called and was told the manager was in a meeting. At around 4pm I received a phone call and apology for ”you having to move to another hotel in the middle of the night” from the assistant manager. He said pest control was coming the next day to investigate and he would ”keep me updated.” I asked him if he went to my room and he said, ”Yes, but I can't tell what I'm looking at.” I said YOU'RE LOOKING AT BED BUGS! I then told him I was really surprised the manager didn't call me for something as serious as this and he said, ”I can ask the manager to call you if you'd like.” I told him NO I shouldn't have to ask for that phone call. I still haven't received an update on their findings, eventhough there is no mistaking what is in these pictures. Also, I thought I got off lucky with only 1 bite on my face that night. NOPE! 5 days later 11 itchy bites have shown up on my neck, right arm, and right breast. I was really scared that even after washing and drying everything straight from the sealed bags, I had brought some home until I googled and found out bites can take from a few days to 2 weeks to appear. I'll never get over the feelings of filth and disgust waking up to bugs crawling all over you and feeding off of you! It's sickening. I have included all the pictures but I know it can sometimes take a lot longer for them to be approved.