Hotels Near The What's Hot Shop in Cherokee

We usually stay at motels with inside entry to the rooms so this was a different experience for us. The noise level outside was very detracting but the room was very good otherwise. The management was very attentive and the breakfast area and breakfast, though limited, was good and we enjoyed it. We did have problems with our keys twice but the manager fixed it right away with just a walk to the office involved. We stayed at the motel for 4 nights and used it as a hub for our daily activities in the mountains. We really enjoyed our stay after getting use to the noisy parking lot.

The front desk and housekeeping were the worst I have ever experienced in all of my travels. We had called the hotel 2 times the day of our arrival to let them know that we would be a late night arrival and not to let our room go. When we arrived the front desk clerk that checked us in, was rude and not friendly at all. Evidently, he was to give us a placard to place on the door to let housekeeping know we wanted our room cleaned. (First for us to have this type of request of a guest.) He did not. After returning from our outing the second night it was a surprise not to have our room cleaned and fresh towels. Okay, maybe we were overlooked the first time. I went to front desk. Same person who us in was there. He assured me that he would tell housekeeping and gave me fresh towels. He had that opportunity to give us the placard for housekeeping. He did not. Then again, third night returning from an outing, room was not cleaned again. Not happy. Went to the front desk again, taking all the dirty towels for exchange of clean. After explaining again that our room had not been serviced again, OR since arriving, I am told that the other clerk should have given us a placard for cleaning room. I asked for a discount on our room for the poor service. I was told she would put a note in and the manager would have to take care of that. Next morning at check out the manager says she cannot give a discount because we prepaid. You would think that if we prepaid we would have gotten a better room and better treatment. Nope not the case. I chose this hotel because of the cleanliness rating. In addition their breakfast was subpar as well. Same thing served everyday; flat round precooked eggs, sausage, waffles.

Super location across the highway from Harrah’s Cherokee ******. Accommodating staff. Free shuttle to ****** provided by a very capable and friendly gent - Chip. Nice rooms, clean and nicely appointed. Continental Breakfast served daily. Plenty of parking in a well lit parking lot.

We stayed in Cherokee to enjoy the Great Smokey Mountains National Park before heading to Gatlinburg. This is an excellent stop for close proximity to Cherokee. Food and shopping options are close by, along with easy access to the park and nature attractions. The hotel does not have many amenities itself, but the rooms are very comfortable and the hotel is practical. The breakfast had a lot of good options. We would definitely stay at this hotel again for a visit in the Cherokee area.

In the scenic area, the price is moderate

Room was super clean. Sheets were very nice. I am sort of a ”Linen snob” so I was very happy with the linens. Room was very accommodating. No refrigerator, which would have been nice for the price of the room. Took a shuttle to the casino, so that saved on time, parking and traffic after a concert. The driver was very nice and helpful. On the down side...the Shuttle van was a very high end Mercedes, but the stinch of mildew was so pungent it burned my eyes and throat. The floor had a non working ice machine and only the 1st floor ice machine worked. Laundry on the floor, same thing ”Out of order” signs. Breakfast is deceiving this is continental at best. Only thing hot was a make it yourself waffle and biscuits and gravy. The biscuits were frozen on the inside, so dont book if you think your getting a good free breakfast. Overall, I would stay again just because of the room cleanliness and comfy bed. Other than that..probably not.

We stayed at this hotel, before it was a Rodeway several years ago and really enjoyed it. This time, it was very relaxing. The hotel has not had any upkeep that we could see. There were stains and a cigarette burn hole on the bedspread and stains on the curtains to the balcony and the carpet. The room was clean other than the stains, for this is why I gave it a 3. No breakfast was served and coffee was not served in the lobby until 7 a.m. The woman who worked as so friendly, helpful and knowledgeable about the area and I really enjoyed visiting with her. The others answered only when spoken to. The hotel itself is in a great spot. It was so relaxing to sit on the balcony and hear the river run. The bank of the river is overgrown so the visual is not as good as it was, though still nice. With a little upkeep this could be a 5 star place. Would we stay here again, yes, just because of the location. Please update the hotel, make it as nice as it was before.

I’ve never wanted to stay at a super 8 bc I’ve always heard such bad experiences but surprisingly my experience wasn’t at all bad this was a pretty decent hotel & the carpet in our room felt like the cleanest carpet I’ve felt even better then the higher end hotels. The guy up a the front desk was informative & nice. Great room considering the price!