Anta Residence ''Self-Sevice Apartment''

Anta Residence ''Self-Sevice Apartment'' Reviews

Anta Residence ''Self-Sevice Apartment''

Chang Klan Road, Chiang Mai 50000 (Near Shangrila Hotel, in Astra Condo Building), Chang Khlan, Chiang Mai Province, 50000, ThailandView Hotel Details
Anta Residence ''Self-Sevice Apartment''
Anta Residence ''Self-Sevice Apartment''Anta Residence ''Self-Sevice Apartment''Anta Residence ''Self-Sevice Apartment''
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Anta Residence ''Self-Sevice Apartment'' Guest Reviews

4.2/5
Very Good
37 review
Verified reviews
Location4.3
Amenities4.3
Service4.1
Cleanliness4.2
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All reviews(37)
Positive reviews(26)
Reviews with photos/video(13)
Awesome rooms(7)
Great location(7)
Negative reviews(5)
Guest User
One Bedroom Apartment
Stayed in Jan 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 3, 2024
Good location and good view.
Response from Property: Dear valued guests, thanks so much for your experience sharing. We appreciated all they feedback from our guests because it's the chance to improve ourself. We will pay more attention on our linens. Thanks again for your stay and Happy New Year.
Guest User
One Bedroom Plus Suite
Stayed in Dec 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Dec 20, 2023
Location is great, just next to Shangri-La Hotel, easy to find. Room setting is nice. Very comfortable to have kitchen and laundry machine. Down side is a bit old, bedsheets has dirt and stinks, towels are old and have holes. I called the management they immediately come to change. Which is good.
Response from Property: Dear valued guests, thanks so much for your experience sharing. We appreciated all they feedback from our guests because it's the chance to improve ourself. We will pay more attention on our linens. Thanks again for your stay and Merry Christmas.
Sirinet Eim
Two Bedroom Apartment
Stayed in Dec 2023
Travel with friends
2 review
2.5/5
Posted on Jan 16, 2024
We didn’t get the access on the check in arrival.
Response from Property: Dear guests, thank you for your stay and sharing. Please kindly note that we send check in process via email which offered by your booking channel on check in day. I hope this information will help you for your next stay. Have a great day.
Guest User
Two Bedroom Apartment
Stayed in Oct 2022
Solo travelers
13 review
2.5/5
Posted on Oct 25, 2022
Hope people do not just look at the Astra official pictures Those official taken ages ago Most of the facilities are outdated and heavily used, Also lack of maintenance too Before i hire there I told the owner to caution the pest control But i still kill 1-2 cockroach
Response from Property: Dear Guest, Sorry for the bad experience with us, and thank you for the suggestion. We'll try the best to maintain our units. Looking forward to seeing you again. Best regards, Anta Team, Icey
Jacksoncheng616
One Bedroom Apartment
Stayed in Sep 2022
Travel with friends
5 review
1.2/5
Posted on Sep 24, 2022
My room has only 1 larger tower but the room suppose is for 2 adult to stay. I have to ask for extra tower. And also have many cockroach. I at least killed 3 as I am extremely afraid of cockroach 🙈 as when booking this room, the room rate already included the cleaning fee. I m not expect the cleanliness is that bad. Is there any claims or compensation that Trip.com can apply for me?
Response from Property: Dear Guest, Sorry for the bad experience with us. We need to apologize that it's our cleaner careless to put only one towel when you check in day. We also feedback the insect issue to the juristic office to do more spray at Astra. We really sorry about the unexpected "thing". Best regards, Anta Team, Icey
Forss
One Bedroom Plus Suite
Stayed in Jun 2022
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jun 9, 2022
The residence was amazing! Room and all infrastructure are much better as at the pictures. Very beautiful pool, garden. I had a problem with washing machine and stuff solved it very fast. They were always in touch! Location is great, next to big market with very good street food. I highly recommend this accommodation.
6/8
Response from Property: Dear valued guest, we really appreciated your review. We are very grateful for what you shared with us. You 5 star made our day !!! We will keep doing ! And We hope can have you again to be our lovely guest. Best regards, Anta Team, Icey.
Guest User
One Bedroom Apartment
Stayed in May 2022
Solo travelers
1 review
3.7/5
Posted on May 23, 2022
Good and comfortable
Response from Property: Dear guest, thanks for your review and stay experience. We are self-service apartment, sorry our service didn't satisfy you, welcome you back again to stay with us, give us a chance to show us to you.
TongyueMoon
Two Bedroom Apartment
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room layout is reasonable, clean and warm, there is almost no need to wait for the elevator, there are many places to play downstairs, everything is very convenient, I will consider it next time.
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Guest User
Two Bedroom Apartment
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Stayed for 3 people, it's a perfect family room. One bedroom has a large bed and the second bedroom has a bed that can sleep 1 person. There are 2 bathrooms. It's worth the price. There's a swimming pool on the building. The view of the city and mountains is beautiful. This is my second time staying here.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you very much for choosing to stay with us. We are very glad to know that our accommodation was impressive to you and your family. On behalf of Anta Residence, we sincerely hope to have the opportunity to welcome you again for the 3rd time and beyond. Best regards, Kanlaya, Anta Residence team
Anonymous User
Two Bedroom Apartment
Stayed in Jul 2024
Family
24 review
4.5/5
Great
Posted on Jul 7, 2024
The room is especially suitable for those who snore at home, because the 2-bedroom apartment has a small single room for cooking and washing clothes. There is a large supermarket a few hundred meters to the right. There is a swimming pool on the rooftop (take the last elevator in the building), a gym, a roof garden, and you can pick up takeout at the door. The takeout can be delivered to the first floor of the building. It is quite convenient. Here is a picture of the nearby shopping mall
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed feedback! We are glad that you were satisfied with the location, facilities and services of the apartment. Hopefully these amenities will make your stay more enjoyable and comfortable. Looking forward to your visit again! Anta Team
kimmok
One Bedroom Plus Suite
Stayed in Nov 2023
Couples
26 review
3.7/5
Posted on Dec 3, 2023
The apartment is not far from the city center and has a beautiful environment. It is next to Shangri-La. There is a washing machine in the room. The biggest problem is that there is no check in counter. You have to call the landlord to get the locker number to get the room card. You need to be able to listen and speak English.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice and sharing. We are really sorry for the inconvenience caused to you. We are a semi-self-catering apartment, a few small rooms inside Astra. Information about the apartment, check-in procedures, etc. will be sent to guests through the email address provided by the platform on the day of check-in. Of course, you can also call us to communicate like you. As for the language, English and Thai are preferred. For Chinese, if we chat through software, we will use translation software. Thank you again for your choice and we look forward to your visit again.
icecream523
One Bedroom Apartment
Stayed in Feb 2024
Family
4 review
3.0/5
Posted on Feb 25, 2024
Before check-in, the hotel emphasized again that the check-in code was not given until 11:30 at night. Moreover, the hotel did not clean the room every day and did not even provide mineral water. It is a cheap apartment and there is nothing else to compliment it except the location.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing us and sharing your stay. We are sorry for all the unpleasantness during your stay. At the same time, I would like to take advantage of your comments to explain that we are a semi-self-service apartment (this is how we label ourselves as Self service apartment), a small part of the Astra apartment, with a zero-contact working mode, but 24-hour online service (phone/WeChat/email/Facebook, etc.). At the same time, we will send the relevant check-in/stay/check-out information on the day of check-in through the email provided by the platform, and you need to check the email information in time. Regarding daily cleaning, we have detailed instructions on various platforms. For guests staying for more than 3 nights or more (full cleaning every 4th day after check-in), we will clean according to our policy, and we can also handle it for a fee according to the needs of the guests. Thank you again for your stay and sorry for the unpleasantness caused to you.
Guest User
One Bedroom Plus Suite
Stayed in Jan 2024
Couples
46 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Spacious and clean apartment, near night bazaar. Pool. Sauna. Fitness room. Very pleasant rooftop garden with a view of the city (16th floor). Very attractive price considering the services compared to hotels of equivalent standard.
Original TextTranslated by Google
Response from Property: Dear guests, thank you so much for the comment. We are happy to know you enjoyed your stay, we really appreciated it. Welcome you back to stay if you come to Chiang Mai. Have a great day.
Maomaoboniu
One Bedroom Apartment
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Great view, very quiet
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback! We are glad that you like the view and quiet environment here. We are always committed to providing guests with a relaxing and comfortable stay experience. We look forward to seeing you again!
Yip
Two Bedroom Apartment
Stayed in Aug 2023
Travel with friends
3 review
1.0/5
Posted on Aug 28, 2023
The equipment was dilapidated and lacked maintenance, and the flowers were stained with poor hygiene. We were afraid to sit down. The hangers for cold clothes are in tatters due to aging caused by long-term exposure to the sun. There were actually ants walking around on the bed, water was dripping from the faucet, the shower head had insufficient water power, and the original white towel was also gray. I have stayed in BnB and hotels for many years and tried not to stay in the left room. Definitely not recommended to stay. So disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that I couldn't give you a pleasant stay. We are deeply sorry for the problems you mentioned, and we will also rectify the problems you mentioned. We will make changes to your suggestions if they are applicable, and encourage them if they are not. Sorry again and thank you for visiting.