Anonymous User
April 17, 2024
The room is spacious and comfortable, the environment is clean, but the balcony door is locked and you can't open it. Pay attention, it is equivalent to a window with no ventilation. The check-out receptionist is a lady, the service is very bad. I read the comments that the hotel provides tuktuk pick-up service anywhere, but when I asked, the answer was not affirmative, but asked where you are going first. When I learned that you are going to another hotel, I immediately said that there is no such service. After leaving the hotel, the tuktuk car with the hotel's name printed on it was parked at the door, which made the family dragging two boxes feel helpless. When refunding the deposit, they said that I had to wait for the room inspection and then refund the deposit if there was no problem. As a result, I kept waiting at the front desk for about half an hour. The receptionist received several waves of people who came to check out later as if nothing had happened. I went up to ask about the room inspection, and she suddenly realized that she called to confirm. It was very excessive. It is a reference for friends who come to stay.
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