The Hive Chiang Mai Hotel

Very good service, friendly staff, very nice relaxed atmosphere to match Chiang Mai. I loved the stay. Staff don't disturb you if you use the DND button. The only section that needs improvement is the front door, you need an automatic button on the door asap. From around 12pm to 7pm the door is locked and you need to call a number to open the door. Other than this, the stay was amazing.

Nice budget hotel with nice decoration. Rooms are clean and big. Receptionist very friendly and helpful. Location is also good - just walking distance from Nimman.

This is a review after 19 night stay at The Hive Chiang Mai, Thailand. 1) An essential piece of information to know is that the Hive locks its main doors from 22:00 to 8:00, and guests must have phone/cell service to dial the phone number to unlock the door so they can enter/leave the building during this period. This is hugely inconvenient for people who do not have access to a cell phone. The hotel does provide a temporary phone to guests who need it. The one I was given didn't work until they installed a new sim card. Because of the hotel’s uncaring attitude, I was trapped inside the hotel and almost missed my day tour. No apology from the hotel!! 2) Housekeeping at the Hive is extremely unsatisfactory. I wrote several notes requesting housekeeping and gave them directly to the front desk, two of which were ignored and I did not receive the services requested. Three times, I had to bring used towels to the front desk and ask for clean ones. Once, I had to catch the housekeeping crew for clean towels, bath mat and tissue paper after realizing they skipped my unit altogether. 3) Vital services are lacking. I had to leave the hotel at 7 am on my check-out day and I asked the hotel to arrange a taxi for me to the train station. Hotel staff perused a note of my request, but they never confirmed or notified me it was done and so I ended up making my own arrangements. 4) Room amenities at the Hive are very poor. There is no desk to work at or put a computer, so I had to sit on the bed to work. There was also no bedside table with a lamp, so I had to leave the entrance light on while sleeping in case I needed to get up and move around at night, which was very bright. Overall, I was extremely unsatisfied and disappointed with my stay at the Hive. The staff was extremely unhelpful and seemed to have very little concern about the quality of services they provided. I would not recommend the Hive Chiang Mai to anyone. I was totally happy that I could get out of the Hive Chiang Mai Hotel after 19 night stay – it was a very distasteful experience. I don’t recommend the Hive Chiang Mai Hotel to anybody.

Stayed here for a week, was booked by a friend near to their home. A really nice, small modern hotel, small but comfortable room, good aircon, plenty of hot water, quiet location, but just one or two things which could be improved, No desk or chair in the room, essentiasl these days for laptops etc, no bedside lights & no convenient switch near the bed so tread carefully in the dark after turning off the main light switch by the door. Friendly staff, convenient neighbourhood, breakfast available but no restaurant.