20 Reviews
Sireeampan Boutique Resort and Spa
Huay Kaew Chiang Mai|0.64km from Malin Plaza
We had a wonderful stay at Sireempan. The hotel itself is quiet and beautiful, with a koi pond and lots of nice sitting nooks throughout the property. But what makes this hotel stand out from the rest is the amazing hospitality provided by the staff. New was our “host” during our stay (basically our go-to person if we ever had questions, etc), and he went out of his way to make sure we had the most comfortable, seamless stay. E.g., we had to get covid tests the morning of our flight back to the US, and he was able to locate a hospital that offered the service and coordinate a driver to take us there and back. They also provide a lot of thoughtful touches, like having delicious snacks and drinks ready upon arrival, complimentary transportation to and from the airport, making a photo souvenir of us standing in front of the resort with a cute Sireempan picture frame, etc. I didn’t catch the names of the other hotel staff, but each one of them was so friendly, helpful, and attentive to our needs. Anyway, I thought the customer service/hospitality aspect deserved its own highlight, but here are some other quick pros and cons: Pros: -The food at this hotel (especially breakfast) is AMAZING. They offer complimentary breakfast at any time of day, anywhere of your choosing on the property. We would usually choose to eat breakfast by the koi pond and it was so peaceful and serene. Also, the coffee was delicious! -Clean rooms with the most comfortable bed. Another big plus was that there weren’t any bugs in the rooms, which was not the case with the other resorts we’ve stayed at in Thailand (especially resorts like this, where each room opens up to the outside). -Has a spa, fitness center, swimming pool, etc. Unfortunately, we were only in Chiang Mai for 3 days and were out and about sightseeing most of the day, so we didn’t have time to use these facilities. But they looked like they’d be amazing and it was nice to know there was that option if we did want to use them. -Complimentary features like free water bottles/mini bar items, slippers they provide during your stay, transportation into the city, etc. were nice and convenient. Cons: -WiFi for our specific room wasn’t the fastest, but you can use any of Sireempan’s WiFi networks using the same password (the other ones were quicker for us). -You’re relatively close to the airport, so you’ll hear planes flying by every once in a while. This was barely noticeable to us, but worth mentioning for people sensitive to noise. -Toilet flush was a bit weak/you had to hold it down for several seconds to actually flush it. Again, just a small nitpicky thing because it’s hard to think of many other cons with Sireempan. Overall, we loved our stay here and would definitely return!
Very Good
1270 Reviews