De Hug Hotel & Residence Reviews

Stayed at this lovely hotel my first time in Chiang Rai. The rooms are very spacious, quiet and have all the necessary amenities. The breakfast buffet was incredible, lots of great Thai and Western options. The staff was very polite and kind. Wifi was fast and reliable, I would stay here again.

The hotel is very good. The rooms are spacious, clean, lots of parking, good staff. May be far from the city center, but if you have a car, I recommend staying here. Good price, breakfast is very delicious.

De Hug Hotel & Residence in Chiang Rai is an excellent hotel between comfort and convenience. The clean and spacious rooms with modern facilities and private balconies, the room equipment is adequate with minibar, kettle, hairdryer etc…. The hotel has a 24-hour reception, free Wi-Fi and convenient parking. A swimming pool with bar service. Breakfast is a plentiful buffet. The location is close to attractions like the Oub Kham Museum and the Chiang Rai Night Bazaar, making it a convenient base for exploring the city. Finally, the staff were particularly friendly and helpful, highly recommended

Normally, I don't like reviews. But The Hug really likes this. That is, the employees are very friendly. And the room was very empty. Whatever you do is very refreshing. The bathroom was clean. Personally, I really like it and am not disappointed at all. The staff is easy to talk to. If you need anything, just call. I like the way the employees are trained. That is, I didn't intend to see it. But when I came down, I saw that all the employees had been gathered together as if they were talking. I'm not sure. But just this part makes me feel proud. But personally, I would like to criticize a little. It's the side of the breakfast cafeteria. It has everything. Thai people can eat it. Westerners can eat it comfortably. They like it. There are a lot of options. But I think there are too many employees. Because most of the people staying here want a lot of privacy. It's about like this.

Average boutique hotel

It looks pretty from the outside, and the staff is so lovely. But the rooms are run down, the floors have very little ventilation, and you can't open the curtains of your rooms because the people on the other side of the yard can see right through hence the room is dark. The sheets are very thin and old. They need to be replaced, like the pillows. They smelled musty and overused. Breakfast is okay, but they leave three tea bags inside the teapot, making the teas so dark and strong it is undrinkable. Also, very few options for vegetarians, as everything has meat in it. The worst is the wifi, though. So frustrating! They say it works in the room, although they must know it does not from all the reviews on here. They kindly tried to fix it over and over; they came to the room more than once, taking up so much time! and still, it did not work. I wish they would just say, "wifi only works only at reception." The location is OK, although you need a grab to go to the center.

Bed sheet is super old and got lot of hole. The fridge still have water bottles that already open and drink from the guest before me.

My name is Nida, I stayed at De Hug hotel on 29 Oct - 02 Nov for 4 nights. Hotel is beautiful and clean. But service is very poor. They assigned our room in front of elevator which is noisy all the day. On the top floor of my room, can heard the walking step very loud. In the room has the small balcony which they install the air condition coil next to the bedroom. When compressor working, it's make a noise again. I want come here to relax but I can't sleep. I asked front desk to change room. They never try to looking the new room and said only we are fully booked. I come to Chiang Rai 2 times a year. I will not choose this hotel any more.