The Emily Hotel

We loved staying at the Emily Hotel for our wedding. All of our guests in our blocking were truly amazed with how fantastic the hotel was. Big shout out to Maria and NaeBon for helping us with the blocking. And a huge shout out to Leo at the front desk, he was our go to for everything!!! You all made our special weekend that much better with your great service and hospitality. Thank you, Mr. & Mr. Marhaus

Leo at the front desk and Leah at the coffee shop were super nice. I would definitely recommend staying there. The room was ok, and the bed and room style is fated but that should deter you from enjoying the wonderful customer service.

Great hotel in the middle of Fulton Market, good size rooms and front office staff were excellent, shout out to LEO CIBANGU.

Great location, staff and amenities. I’ve stayed at this property four times and not once have I figured out how to use the TV. Please work on this, I shouldn’t have to call the front desk for something as easy as turning the TV on and having it work

While the room seems dark, it had an exceptionally comfortable bed and lovely soaps and lotions. The staff was helpful and friendly. The location was great. A quick walk to the train or to Fulton Market area made it super simple to get around.

My room at the Emily was beautiful - quiet, spacious, well-designed, clean with a super-comfortable bed. The lobby, restaurant, coffee shop, bar...all are excellent, exactly as you'd hope from a 4-star hotel and then that magical little bit extra. But the very best part of my experience was the staff. Every person I interacted with was golden: charming, warm, very efficient, clearly going the extra mile to make my stay at the Emily special: from the desk staff to the Fora barman and waiter and the morning crew in the coffee shop. A special shout-out to Leo on the front desk who sped into action when I was checking out and learned that my client changed the 9am venue at the last minute. Leo rustled up a cab in seconds then got me, my coffee, and my luggage into it a few seconds later. He not only never broke a sweat but made it feel fun. And I was on my way in 3.5 minutes. My advice: if you want more than a hotel, stay at the Emily.

Hotel was a cute and quaint hotel and nice overall. We drove until early morning to arrive to the hotel. Exhausted is an understatement upon arrival so we were ready to fall into bed. Normally I am neurotic and check for bed bugs and check to sheet for cleanliness but for some reason (maybe because the hotel was on the upscale side) we went straight to bed. Upon awakening after pulling the sheets back we discovered we had slept on someone else’s blood all night. I called the front desk to request for the linens to be changed. They were prompt to do so. Typically on a case like this I would assume an investigation would take place to understand why housekeeping didn’t change the sheets. In this case, a said investigation was conducted amongst 3 departments only to discover we are the ones that are being accused of the blood stained sheets. EXCUSE ME?!? I would know if I was bleeding and my husband would know if we was. We even looked each other over to ensure the blood didn’t come from us because we were disgusted when we discovered the blood. I don’t have periods and my husband didn’t have anywhere on his body he was bleeding from. The hotel manager said there was blood on some towels that “looked like we had attempted to clean the blood up” I informed him that was makeup on the hand towel I had wiped off. He is still accusing us of the blood!! What a disgrace of management and how dare you accuse us of something we didn’t do!! Just make it right!

emily is a low-key, comfortable hotel in a great west loop location. good people, all the necessary amenities.