The Blackstone, Autograph Collection Reviews

Great location. My room was very clean and spacious. I really loved the decoration of the room as well.

Overall we had a great stay at the hotel. The location, although it appears on google maps to be a little outside of the city centre, is actually very convenient. There are several bus lines that will get you to the city centre (which for me, means the DuSable bridge) in less than 10 minutes. A couple of things to note. To access the free WiFi you need to have a Bonvoy account (free to create) Regarding the breakfast, Trip.com seems to display inverted information. It was available Monday to Friday in the 1600 Club (lower floor of the hotel) but IS NOT available on a weekend.

They told me they are going to return our money back because they could not provide with room and send us to another hotel. They told they will pay for the stay they had to return our money back but I did not receive back

Hotel itself was gorgeous and in a great location. Service was not what I was used to from Marriott brand hotels.

The room was upgraded and was nice and spacious. The location is right in front of Millennium Park, so it's great for exploring downtown Chicago 👍🏻

It's not like a hotel, it doesn't provide anything, but the room is good and the service attitude is good

The location is also lower than the river above, but it was nice to have a good jazz bar nearby. The room condition is also good, I recommend it.

Very nice hotel, I had a problem with my room placement the gentleman at the front desk assigned a different room promptly and accompanied my wife and I to make sure the newly assigned room was what we expected. The hotel is a work of art within itself and all the staff from the Bellman, Front Desk staff, to the Maintenance staff are all attentive and very accommodating to the customers needs. The hotel has some great views of the city and there’s an art gallery in the hotel that you have to check out.

The hotel is very beautiful, a real art deco type of feel. It reminded me of one of the hotels here in Wisconsin. The room was very clean very comfortable. The refrigerator and coffee maker were a nice added touch as a lot of times you don't see that these days. The staff was welcoming even though I arrived well after midnight. My only issue was parking, but there was somewhere to park, regardless of how expensive it was. They were very accommodating when I arrived and check in was smooth and very quick. Will definitely visit again

Staff are awesome at this property. Rooms are clean and quiet even though we were facing busy Michigan Ave. would stay again

Cool art and architecture and an excellent, friendly staff. Rooms are decently sized and clean, Location is perfect for doing museums, parks, etc. I loved my stay here and will be back!

I love this place! The biggest plus is the lobby. It smells so good! I was looking around to identify the scent.

Fantastic location and paying extra for a lake view room was worth it. Beautiful view from 11th floor. Beautiful interior decor. On the whole, the staff were excellent, charming and helpful. One or two reception staff were less than helpful, especially when we needed a taxi to the airport on check out. In all though I had a wonderful stay.

Amazing short stay. Front desk gave me a higher floor when requested, validated my parking, and was able to answer questions about the area. Will definitely stay here again.