Excellent stay! Everything was clean, lovely, and quiet. An upgrade was made available to me as well as a coupon for free valet parking but a car is not needed. We were able to use public transportation the entire trip due. It's a short walk to the Clark/Division station in one direction and Old Town in the other. Grocery, *****tores, and restaurants are all within 2 blocks. Hotel continuously checked in and quickly responded to anything we asked. The elevators are old but I considered it character. The 5pm happy hour was cute and the wine was decent although I would have preferred an actual glass instead of plastic cup. Also, the cafe offerings aren't totally worth the price but they are convenient. Next time, I would hang onto some leftovers and use the common microwave on Level 2 instead of purchasing a pastry but what a minor complaint. Overall, it was excellent.